Customer Photos & Videos

4.9

Rated 4.9 out of 5 stars

77 Customer Reviews

Customers Say

Customers appreciate the variety and flavor of these frappe mixes, often highlighting their versatility in both hot and cold beverages. The mixes are praised for their ease of use and consistent taste, making them popular in both home and commercial settings. Some customers note the sweetness level may be high for certain flavors.

  • chai
  • mix
  • tea
  • love
  • big
  • customers
  • great
  • train
  • spiced
  • hot

This AI-generated summary was created from real customer reviews

Showing 40 of 77 reviews
Review by

Lacey H. from I&L Coffee Roasters

Posted on 01/11/2021

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

I have tried many Spiced Chai mixes from different places. I can sat that Big Train beats them all BY FAR. I have NEVER had a complaint about my Chai at the shop only compliments. We love it so much that we take the mix with us where we go!

Review by

Joshua E.

Posted on 10/29/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
4/Case
Flavor:
Spiced Chai
Package Type:
Bag

My coffee shop goes through a lot of chai and nothing compares to the taste of big grain spiced chai tea latte mix. Very good product and great price.

Review by

Dee G.

Posted on 07/16/2025

Verified Purchase

Rated 4 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Canister

Review by

Daily D.

Posted on 06/16/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
4/Case
Flavor:
Spiced Chai
Package Type:
Bag

LOVE this spiced chai!

Review by

Melissa L.

Posted on 05/23/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Customers love the taste of the spiced chai tea latte mix! They like that it is a powder instead of a syrup or liquid concentrate and the taste is spicy without it being overbearing.

Review by

Linda's C.

Posted on 12/26/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

BIG TRAIN is the best product. The Chai is the best tasting on the market and all out customers love it.

Review by

Gabriele C.

Posted on 08/12/2024

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Review by

Erik Z.

Posted on 05/17/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We love this chai mix! So good and everyone loves it!

Review by

Table 1.

Posted on 11/09/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We carry Big Train's Spiced and Vanilla varieties in our coffee shop, and our guests love both! We dissolve the powder in a small amount of hot water before adding milk, and the end result is rich, creamy, satisfying drink. We have also had great luck experimenting with chai and additional flavored syrups to create unique seasonal specialty beverages. I've never tried any other brands, as our guests are so pleased with Big Train.

Review by

Blanca A.

Posted on 08/04/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Tastes good, my customers love it.

Review by

Roseburg H. from Culinary Arts/Douglas Cty Sch

Posted on 03/27/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Review by

Luis W. from Coffee Beanery/ L&A Cafe, LLC.

Posted on 03/27/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Review by

Maria T. from Maria's Sweet & Savory

Posted on 02/13/2023

Verified Purchase

Rated 4 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Good quality good general taste. I do add additional chai spices when I use it. I am using it in a white chocolate chai tea bomb and it just didn't have enough chai spice flavor for my taste. I like it to be very bold. Tat's what my customers expect from my products. So I simply created a spice blend that I added a pinch to each chai bomb. But overall it has a creamy, warming, and inviting taste.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Royal T.

Posted on 10/31/2022

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

30 plus years ago, I use to drink anywhere's from 3-5 cups of coffee (Hazelnut/Irish Cream Mochas) a day. Then, a lady friend who owned an espresso / deli shop introduced me to (frozen) spiced chai about 30 plus years ago, then she closed shop leaving me high, dry and addicted to that certain chai. >>> After many years of searching for the right one, I found it on webstaurantstore.com through Amazon. I signed up and went hog-wild and purchased 2 bags of spiced chai, Pumpkin pie chai and Green tea chai. (I'm sooooo excited!) If you love the lovely taste of creamy, cinnamon, clove, cardamon, anise,and ginger and wish to mix it with anything your heart desires, then this is what you need. Hot, cold, sprinkled on ice cream, Boca Burgers or what-ever ... it goes with any & every - thing ... it IS to die for. ??

Review by

Susie R. from Mocha Motion

Posted on 05/26/2022

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We call this Fall in a cup. It's got the perfect blend of spices and it pairs well with so many other flavors, to make unique drink options. Mixes very easily, no clumping, and has a nice long shelf life. Not that you will have it hanging around very long, your customers will drink it up!

Review by

Bernice B.

Posted on 03/08/2022

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

The Spiced Chair taste like christmas in a cup. We make it frozen and also hot. We bring in in during the holiday season! We love it

Review by

Shawna C. from Toppings LLC

Posted on 09/14/2021

Verified Purchase

Rated 3 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

I was not a huge fan of this.. it clumped up and it overall was not very tasty. I had a few employees taste it and we didn't like it, although I know its a preferred mix.

Review by

Emily S. from Buck N Brew Coffee

Posted on 03/02/2021

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Our customers love this chai! We always get asked if we have liquid or powder chai. Everyone prefers the powder over liquid! Top seller for us!

Review by

Heather M. from Hazel's Coffee & Roasting Company

Posted on 08/29/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Has EXCELLENT Flavor! This mix blends well for hot or cold chai as well as in our blended chai drinks. Our customers Love it and so will yours.

Review by

Joshua B. from New Ground Coffee Company

Posted on 07/28/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

I first used Big Train products when I got into the coffee industry. Easy to measure out and use with a great taste to boot!

Review by

Adam P. from Artefino Cafe

Posted on 02/04/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We have used this product for the past 10 years, it is a customer favorite. It is easy to make with just steaming some milk and adding a scoop!

Review by

Youssef E. from Jawhara

Posted on 01/14/2020

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

I was worried that because it was a powder and that I like to drink mine iced that it may have a powdery or gritty texture. I was so wrong! I use my keurig on the smallest cup setting and mix in a scoop and a half of the powder into the hot water and stir until it dissolves. I add this over ice and fill the rest of my cup with milk! The powder has a great combination of spice without being overly sweet! I will definitely be repurchasing in the future!

Review by

Blaine D. from White Rhino Coffee

Posted on 09/25/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We have tried other latte powders, and none match up with Big Train. The flavor of the Spiced Chai is great, and the mix gives our drinks a nice body and mouthfeel. We will never stray from Big Train again!

Review by

Jacob S. from Perky Espresso LLC

Posted on 09/19/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We have a lot of customers that love the spiced chai. We have people order it hot, cold, and blended. Its also good with different milk options.

Review by

Jared K. from Kino's Coffee

Posted on 08/10/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

This is huge! We have sold hundreds of these and customers keep coming back! We offer this in hot, Iced, and blended and we sell it all ways! Customers seriously love it!!

Review by

Sean M. from The Enchanted Bean

Posted on 05/17/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

This is by far the best spiced chai tea mix ive ever had! It mixes so beautifully in just about anything. It doesnt leave a nasty pile of the mix in the bottom of your cup! I personally love it with some torani white chocolate! So amazing. I do wish it would come in a better container, like a plastic tub.

Review by

Nhu L. from Coffee And Tea Traders

Posted on 05/02/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

This is hands down the beat way to make chai lattes. I’ve tried many different brands but this one is the best. Sometimes it’s hard to get at my local supply store because they always ruin out. This is a good place to stock up on these

Review by

Michael D. from Beach Bean

Posted on 03/03/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

The Chai Tea from Big Train is delicious and a great option in my Bean to Cup coffee machines for those who don't like coffee.

Review by

Paulina L.

Posted on 03/02/2019

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

This is the best Chai Tea latte mix that you can buy. Dissolves really well too so you don't have to worry about clumps of powder in the bottom.

Review by

Cuppa M. from JKO Property Management Services LLC

Posted on 02/22/2019

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We offer it at Christmas time. Customers love it. Seems like if you make it seasonal it sells better and creates a want for it. It's like everything else big train offers excellent quality

Review by

Joshua L.

Posted on 01/23/2019

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

It amazes me how some of these powder mixes can taste better than actually brewing chai tea. This powder mixes and dissolves well and tastes great!

Review by

Deidre M. from Magnolia Coffee House

Posted on 10/13/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Our customers rave about Big Train Chai. We get several who come in and say they can’t find chai as good as the stuff we serve! Happy customers, high ratings!

Review by

Joe T. from Joe's Coffee & Deli

Posted on 07/12/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Big Train is in my opinion superior to some of the other Chai Tea brands, and my customers seem to agree. We always get compliments on the flavor...

Review by

Schuyler G. from Higher Grounds @ Geist Christian

Posted on 05/22/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

LOVE, LOVE, LOVE this Chai Powder Mix. We especially love how easily it dissolves when pouring milk or hot water with it. When comparing this mix to the old mix, this has so much more flavor and quality to it...and when ordering from Webstaurant, it also happens to be cheaper. :)

Review by

Elise P. from 7Th Day Cafe

Posted on 05/16/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

Customers love love this! I have to order plenty; because I dare not run out..lol! It's one of our top sellers...this or "dirty chai"; which adds espresso! It's a bit too "spiced" for my personal taste, but customers love it...so that's what matters!

Review by

Hilla A. from Twofish Baking Co.

Posted on 05/10/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

This stuff is so popular, I have to be careful not to run out. When you use all whole milk, it comes out rich and creamy and customers are back for more.

Review by

Nayvit J. from Crepe Cafe Corp

Posted on 04/10/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

its easy to make and taste fantastic. I love it and recommended! Our customers are happy with this product and always are coming for more.

Review by

Farrah K.

Posted on 03/24/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

We recently switched to this chai latte mix from a different "premium" brand (based out of San Francisco) and we are glad we did! Our customers love this chai. While it is plenty sweet, it is not overly sweet and has just a little more of that chai spice that our customers love. Great decision for our cafes. We would highly recommend this chai.

Review by

Rich M. from Round Bagel

Posted on 03/08/2018

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

A great brand and a great tasting chai tea latte mix. A great menu addition to our bakery's drink menu and a great beverage for the afternoon or morning rush.

Review by

Jennifer J. from The Coffee Barn

Posted on 01/04/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Spiced Chai
Package Type:
Bag

I really like the flavor of this chai tea and everyone seemed to enjoy. I did feel like it was a little pricey and have since switched to another brand.