Customer Photos & Videos

4.2

Rated 4.2 out of 5 stars

72 Customer Reviews

Customers Say

Customers appreciate the aesthetic and functionality of these glasses, noting their suitability for various drinks. However, many report issues with inconsistent quality and packaging, leading to damaged items upon delivery. Opinions on durability and craftsmanship vary, with some praising their sturdiness and others noting flaws.

  • glasses
  • glass
  • great
  • rocks
  • perfect
  • quality
  • nice
  • size
  • drinks
  • love

This AI-generated summary was created from real customer reviews

Showing 40 of 72 reviews
Review by

Stacey H.

Posted on 12/28/2022

Verified Purchase

Rated 1 out of 5 stars
Size:
9 oz.

Terrible quality. The 10oz glasses were out of stock so I got these thinking they would be the same great quality. Not at all. They were scratched, have dents, chips within the glass, dimples at the top. Not a single one was usable when I bought 6 cases. I will never buy these again. The 10oz glasses are so much better quality and look so much nicer. These are not worth the money at all!

Thank you for your review, Stacey! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Steve K. from Keith Services

Posted on 12/03/2022

Verified Purchase

Rated 1 out of 5 stars
Size:
9 oz.

There are several flaws in each of the 24 glasses we received. on each one the lip around the top is very rough with dimples in each glass, some so large as to been seen from a distance. Quality of this product is very bad, will be ordering from some other vendor in the future. We have an engraving business and these are totally not acceptable for sale, don't waste your money on these

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Todd M.

Posted on 07/10/2024

Verified Purchase

Rated 1 out of 5 stars
Size:
12 oz.

Absolute terrible quality! I ordered over 700 of these glasses for a laser / sand carving project. Very disappointed to say the least. Defects / flaws in almost every glass. 95%+ of the brims had defects. It's unfortunate as the glass itself has superior clarity. From a distance, it really shines and looks great. Up close, not good. I give praise to Webstaurant for exchanging and / or crediting me for the majority of the bad glasses. They (Webstaurant) are great to work with. I will continue purchasing from Webstaurant, just looking for a different brand. I would NOT recommend this glass to a laser engraver / sand carver.

Review by

Bruce K.

Posted on 04/10/2024

Verified Purchase

Rated 5 out of 5 stars
Size:
12 oz.

Luv my new Hi Ball glasses just what I wanted! Two were broken when they came so I emailed Westaurantstore and they sent out two more with in a day. Great response! I would buy them again! Great store!

Review by

Jo A.

Posted on 03/29/2024

Verified Purchase

Rated 4 out of 5 stars
Size:
10 oz.

I ordered 2 cases of these glasses. They were beautiful, no flaws, bubbles or other issues that appeared in some other reviews. I only have it rated as a 4 as one case of 12 had 4 shattered glasses in it.

Thank you for your review, Jo Ann! A Customer Solutions Representative has been in touch with you on this old fashioned glass. Please reach out with any questions!

Review by

Karli S.

Posted on 04/17/2020

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

Sturdy cocktail glass, holds up well with industrial dish washer, but unfortunately isn't stackable. Not the end of the world, but something worth noting for bar use.

Review by

Aaron A.

Posted on 05/06/2019

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

I love these drink glasses so do my friends. Easy to clean look amazing. Great quality product. The price was a good deal and easy to clean

Review by

Fred P.

Posted on 11/06/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

All good. Fast shipping. I'm pretty well full of stock now. Will order more when needed.

Review by

Maebelle A.

Posted on 10/19/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

Exactly what we needed for our lounge. Classic design, easy to clean, and works for everything from cocktails to desserts.

Review by

Paul T.

Posted on 07/11/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
12 oz.

The Acopa Straight Up 12 oz. Double Rocks / Old Fashioned Glass (Sample) is a sleek, durable choice for serving whiskey, cocktails, or soft drinks in bars, restaurants, or home settings.

Review by

Rocky A.

Posted on 07/08/2025

Verified Purchase

Rated 1 out of 5 stars
Size:
11 oz.

I received 16 broken glasses.

Thank you for your review, Rocky! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Fernando H.

Posted on 06/24/2025

Verified Purchase

Rated 1 out of 5 stars
Size:
11 oz.

I saw all the bad reviews, but I still gave you a chance — and I regret it. Yes, shipping companies are usually the problem (99% of the time), but this mess? It's on you too. You sent glass cups with zero protection. No bubble wrap, no padding — not even a “FRAGILE” label on the box. Seriously, how is that acceptable? The result? Total disaster. Shattered glass everywhere. The box looked like it had just been tossed around. No care, no effort, just lazy and careless. This isn't the first time it's happened, and it shows you haven't learned a thing. If you're going to sell fragile items, have the decency to pack them properly. We're paying for a product, not a pile of broken glass.

Thank you for your review, Fernando! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Vfw P.

Posted on 05/18/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
12 oz.

Review by

Robert P.

Posted on 05/07/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
7 oz.

This glass is absolutely perfect for my Tequila, Lime, and Sugar Free Lemonade. I use these every night. My only problem is the top of the glass has much thinner glass than the bottom. It has lead to two broken glasses. I am much more careful putting ice in it now.

Review by

Britta H.

Posted on 04/21/2025

Verified Purchase

Rated 1 out of 5 stars
Size:
12 oz.

These broke when you looked at them. Don't buy them.

Thank you for your review, Britta! We would like to gather more information about your experience with this glass. A Customer Solutions Representative will contact you soon.

Review by

Anibel H.

Posted on 04/14/2025

Verified Purchase

Rated 4 out of 5 stars
Size:
12 oz.

Really like these cups! Purchased them to host a mixology class for our attendees and worked great. Unfortunately several were received shattered due to poor packaging but was able to get replacements fast! Would be 5 stars if several didn't come broken.

Review by

Jason M.

Posted on 04/03/2025

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

Ordered 500+ and only one arrived broken. Easily received my money back for that one. Heavy duty rocks glasses that I am etching for a loathe event. Absolutely love these. Highly recommend.

Review by

Jo G.

Posted on 03/22/2025

Verified Purchase

Rated 2 out of 5 stars
Size:
10 oz.

some come broken

Thank you for your review, Jo! We would like to gather more information about your experience with this rocks glass. A Customer Solutions Representative will contact you soon!

Review by

Andy J.

Posted on 03/19/2025

Verified Purchase

Rated 1 out of 5 stars
Size:
11 oz.

ordered 36 11oz rock glasses and 3 cam destroyed and 6 are chipped. not on fragile or delicate sticker on the box. how do we resolve this?

Thank you for your review, Andy! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Zavian

Posted on 01/27/2025

Verified Purchase

Rated 3 out of 5 stars
Size:
12 oz.

Glasses are sturdy but some glasses came broken

Thank you for your review, Zavian! We would like to gather more information about your experience with these glasses. A Customer Solutions Representative will contact you soon.

Review by

Matt B.

Posted on 01/26/2025

Verified Purchase

Rated 3 out of 5 stars
Size:
10 oz.

Glasses are nice but upon delivery, glasses were broken inside shipment.

Thank you for your review, Matt! We would like to gather more information about your experience with this rocks / old fashioned glass. A Customer Solutions Representative will contact you soon!

Review by

Lisa M.

Posted on 01/15/2025

Verified Purchase

Rated 4 out of 5 stars
Size:
13 oz.

I like these glasses, but they are not as heavy duty as I thought they would be. They are great for small business bar or personal place.

Review by

Jason N.

Posted on 01/11/2025

Verified Purchase

Rated 4 out of 5 stars
Size:
12 oz.

These glasses are kind of "meh." Nice and cheap for laser engraving. Glass is fairly inconsistent in appearance, and is not always perfectly round. Be aware if using rollers, as the out-of-round qualities cause the piece to wander on the rollers.

Review by

Hugo J.

Posted on 11/18/2024

Verified Purchase

Rated 5 out of 5 stars
Size:
11 oz.

Review by

Sonali A.

Posted on 11/07/2024

Verified Purchase

Rated 5 out of 5 stars
Size:
8 oz.

With a standard capacity of 8 oz, this glass is slightly larger than the traditional 6 oz Old Fashioned glass. It provides a bit more room for ice and a larger pour of your drink while still maintaining the traditional look and feel of the rocks glass.

Review by

Christina Q.

Posted on 10/16/2024

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

Really good rocks glass. Whiskey sours looked really nice in them.

Review by

Norfolktwistedcrab

Posted on 10/14/2024

Verified Purchase

Rated 3 out of 5 stars
Size:
10 oz.

super cheap glasses scratch and break so easily

Thank you for your review! We would like to gather more information about your experience with these glasses. A Customer Solutions Representative will contact you soon!

Review by

Monurai B.

Posted on 10/06/2024

Verified Purchase

Rated 1 out of 5 stars
Size:
9 oz.

Terrible quality. Walls are too thin. 4 out of the 12 already cracked within two weeks of using.

Thank you for your review, Monurai! We would like to gather more information about your experience with this glass. A Customer Solutions Representative will contact you soon.

Review by

Anthony G.

Posted on 07/23/2024

Verified Purchase

Rated 3 out of 5 stars
Size:
10 oz.

Replacement odrder arrived with two broken glasses! Acopa Straight Up 10 oz. Customizable Rocks / Old Fashioned Glass - 12/Case #5535610 - CS

Thank you for your review, Anthony! We would like to gather more information about your experience with this glass. A Customer Solutions Representative will contact you soon!

Review by

Mary L.

Posted on 10/17/2023

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

I had to buy these in bulk for a project. Out of 5 cases, none of the glasses were broken or even scratched! The delivery was very fast even for standard shipping. Overall, great quality.

Review by

Kaari B.

Posted on 05/25/2023

Verified Purchase

Rated 5 out of 5 stars
Size:
11 oz.

Received these glasses with multiple broken ones. Customer service was fabulous. I sent them pictures of broken glasses and new ones were shipped immediately. 10 out of 10 for customer service.

Review by

Brad S.

Posted on 12/10/2022

Verified Purchase

Rated 4 out of 5 stars
Size:
12 oz.

These are available in just about any capacity you'd want and I was looking for 12 ounce. Although I have some others that are a heavier weight, these are fine for the price and I'm satisified.

Review by

Anthony L.

Posted on 06/26/2022

Verified Purchase

Rated 5 out of 5 stars
Size:
8 oz.

Great rocks glass , they are pretty durable to ,which surprised me for the price. They are perfect for a rusty nail or an Old fashioned!

Review by

Andreas M. from The Bread Butler

Posted on 05/04/2022

Verified Purchase

Rated 1 out of 5 stars
Size:
9 oz.

2 of the 12 broke in transit, and another 2 broke during first wash. Definitely not the durability that I was hoping for or what is to be expected.

Thank you for your review, Andreas! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Debbie K.

Posted on 01/02/2022

Verified Purchase

Rated 4 out of 5 stars
Size:
8 oz.

These are great glasses. We order 8 oz, which is on the small side, but they are pretty high quality. Less than perfect rating because we have received some broken ones, but that was only a few glasses in each of two boxes out of the many we have ordered.

Review by

Jason S. from Courtland Club

Posted on 04/01/2021

Verified Purchase

Rated 5 out of 5 stars
Size:
8 oz.

Sturdy glasses and they look nice too. They do well in the dish washer and have a nice hefty feel in the hand for our guests.

Review by

Greg D. from Dezine Metal Art

Posted on 09/03/2020

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

Very nice quality glasses. Very slight if any differences in glass. I use these glasses for laser engraving and have never had an issue at all.

Review by

Cecilia C.

Posted on 07/08/2020

Verified Purchase

Rated 5 out of 5 stars
Size:
12 oz.

there are a thin glass but they are very good for any type of juice easy to clean but be careful when washing i broke 2 washing them buy hand. they are ok

Review by

Ryan O.

Posted on 12/28/2019

Rated 5 out of 5 stars
Size:
9 oz.

The Acopa Old Fashioned glasses are both high quality and elegant in appearance. They are the perfect pair to many cocktails including old fashions and manhattans and are a great addition to any bar.

Review by

Lisa F. from Fernie Creations Llc

Posted on 10/28/2019

Verified Purchase

Rated 5 out of 5 stars
Size:
10 oz.

these rocks glasses are your standard glasses. Perfect for all drinks. We use them for tons of stuff and it works great. No issues so far.