Reviews for Curtis D500GT12A000 Automatic Airpot Coffee Brewer with Digital Controls - 120V

This is my go to brewer for myself, and my customers. This affordable unit will get you up and running in no time and the digital control makes it easy to customize your brewing!

It did good until it didn't work anymore - after 5 months Did not brew and hot water dispensed was cold. Had extended warranty - but Curtis has a 3 year warranty. Trying to get service - atrocious. I will never - ever purchase Curtis product again. Called Curtis- gave me a number to call for service - they need a work order- called Curtis back again- nobody available within 2 hours service area - and that's my problem why? Told me I could reach out to Webstaurant ????? Really? OMG they do nit stand behind there warranty or product.

This airport brewer works great. It took a little bit to get the programming down to where it wouldn’t overflow. The only complaint is that we keep getting grounds in our coffee. I don’t know if it’s the filters or the pressure/distribution of the water when brewing, but we have used 2 different filters and have drastically decreased our coffee weight to try to fix it. We will buy another one if we ever need one.

We purchased this coffee pot expecting it to be ready to use, but it arrived without the necessary hookup/installation components. While the product listing mentioned that the airpot was not included—which is understandable—it did not clearly communicate that the installation kit was also missing. Without the proper hookup parts, the unit cannot be used as intended, which makes this purchase frustrating and inconvenient. This is a critical detail that should be clearly stated upfront, not treated as an afterthought. We reached out for support and were told to contact the manufacturer, but the manufacturer then directed us back to the place of purchase. This back-and-forth made it even more difficult to resolve the issue. Overall, the lack of essential components and the poor support experience significantly impact the usability of the product and should be addressed in the product description and customer service process.

Works great! Packaged well, makes a very hot cup of coffee!

The airpot coffee brewer makes great coffee without constantly filling water like other coffeemakers. It is nice that there is digital readings or tell you what is wrong on the screen.

Coffee pot has been incredible. We had a coffee service provider and was constantly having issues with their coffee pots. Order this one off positive reviews and it has not let us down. We are saving money, time, and frustration.

I like this brewer so far. I've been using it for 3 months. I've had to adjust the volume on it a couple of times even tho I haven't changed the capacity of my airpots. However, it is pretty easy to adjust the volume settings.