Customer Photos & Videos

4.5

Rated 4.5 out of 5 stars

67 Customer Reviews

Customers Say

Customers appreciate the elegant appearance and affordability of these chafers, noting they are visually appealing and suitable for various events. Some users express concerns about the durability and finish quality, reporting issues like flimsiness and susceptibility to damage. Overall, opinions on quality and sturdiness vary.

  • chafer
  • gold
  • price
  • chafers
  • nice
  • food
  • great
  • love
  • quality
  • bought

This AI-generated summary was created from real customer reviews

Showing 40 of 67 reviews
Review by

Marcia L.

Posted on 09/24/2016

Verified Purchase

Rated 2 out of 5 stars
Finish:
Gold Accents

Excited to find this item and a good price, but excitement changed to disappointed when removing the item to use at my son's rehearsal dinner; extremely disappointed in this item, quality was not what was expected; sturdiness and luster of product was poor; all material was thinner than expected, construction of the item was cheaply put together; did not expect the handles and legs to be glued on, use to being screwed on; needed it for a buffet table at a rehearsal dinner; had no time to replace as i did not examine when received thought I was getting a superior product based on customer reviews; had to use it along with the other items purchased in this line and just as equally dissatisfied with those products as well...6 qt oval gold accent chafer and 4 qt round gold accent chafer. I would not recommend if you really one elegance; far from it in my opinion.

Thank you for your review! We're sorry you did not like this product. Please contact our Customer Solutions team if you have questions or if you would like product recommendations.

Review by

Matthew T. from Intimate Catering

Posted on 03/30/2016

Rated 2 out of 5 stars
Finish:
Gold Accents

Ok, so these Chafers are not durable, lets go ahead and get rid of that idea. They are EXTREMELY thin and obviously scratch and dent very easily. Every Chafer I received had scratches and dents. Its basically like i bought used Chafers. Now, keep in mind that at the price, I kinda expected thin chafers that I could use till they got beat up and just toss them and get new. I just didn't know they would be beat up for me. Unfortunately, I need them for an event next week, so I don't have time to return them. They would have gotten three stars except for one other thing. The gold accents are just painted on, so it scratches off pretty easily. One of my frames came with the gold scratched up. So I feel like paying the extra per chafer was kind of a waste of money, and would Read More

Thank you for reviewing these chafers, Matthew. We're sorry they were defective. A Customer Solutions Representative will contact you about this shortly.

Review by

Brandon R. from Mr.Roland's Catering, LLC

Posted on 01/22/2015

Verified Purchase

Rated 1 out of 5 stars
Finish:
Gold Accents

We received our chafer today and all pieces where there. As I was looking at them the gold finish looks very dull and rusty looking, they don't look nothing like the pictures. The edges of the food and water pans were BENT, I USUALLY DON'T HAVE PROBLEMS WITH WEBSTAURANT BUT LATELY I'VE BEEN MISSING PIECES AND GETTING DAMAGED ITEMS.

Thank you for your review! We are sorry to hear that the items you purchased arrived with damages. A Customer Solutions Representative will contact you shortly to resolve the issue.

Review by

Krystal C.

Posted on 08/20/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I actually purchased these chafers for my wedding. To be honest, I kept holding off on my purchase in hopes of a coupon, but there was never a promotion, so I just bought them at normal price in order to make sure they arrived on time. When they arrived I was surprised at how big the boxes were, having ordered 6 at one time, my fiance started to freak out with all the boxes. Trust me when I say these are worth the money! The size of the box is the actual size of the chafer! I opted out for the gold trim to better match the wedding colors. The material and style do not look cheap at all. I am so glad I purchased these. I have not yet used them with the wedding in October, but I can't wait. The only downside, which was my mistake, is that they do not come with any sternos. But Webstaurant has the best deal on chafing fuels. Thank you again Webstaurant.com!

Review by

Alyx C.

Posted on 08/28/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Well made, not flimsy at all which was my original fear. They are not completely collapsible, but you can pack everything up into its original frame perfectly. Very classy, doesn't look cheap at all. Very happy with this purchase.

Rated 5 out of 5 stars
Finish:
Gold Accents

Perfect add to our church functions will definately do another purchase.

Review by

Tito F.

Posted on 09/05/2025

Verified Purchase

Rated 1 out of 5 stars
Finish:
Gold Accents

Had a chance to use these chafing set for the first time after ordering it in July of 2025. The first glance at these chafing pans, they look great, and visually beautiful to look at from a distance. But that’s all they’re good for. These pans/sets are very flimsy; they’re like a very fancy looking cans. Very thin and not durable at all. Do not buy. Spend a little extra to purchase a different brand.

Thank you for your review, Tito! We would like to gather more information about your experience with this chafer. A Customer Solutions Representative will contact you soon!

Review by

Cynthia D.

Posted on 09/17/2024

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

They look very good. They're very sturdy. I purchased them for a wedding for my Catering business. They did what they were designed to do. I'm glad I made this purchase.

Review by

Delphine A.

Posted on 08/11/2024

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Looks very pretty but the legs coming apart upon opening the box

Thank you for your review, Delphine! We would like to gather more information about your experience with this chafer. A Customer Solutions Representative will contact you soon.

Review by

Charity K.

Posted on 06/21/2024

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Love it

Review by

Rosalyn R.

Posted on 05/13/2024

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Review by

Donald W.

Posted on 12/20/2023

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I setup the food warmer in our restaurant. It is easy to set up and compartments are easy to remove and cleanup of the pan is easy. It warms up really fast and stay warms. Highly recommended!!!

Review by

Dommar H. from Shwarmas Llc

Posted on 01/15/2023

Verified Purchase

Rated 1 out of 5 stars
Finish:
Gold Accents

The worst quality I have ever ordered from webstaurantstore, I do not recommend it to any buyer, the moment I've opened the box, I was very disappointed, flimsy, bad quality, I don't know if I can use it more than once or twice, webstaurantstore should not be selling this on their site. Bad bad bad. If I can return all six I would have.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Nicole M. from MMH

Posted on 02/09/2022

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Love the look of these elegant chafers. I purchased multiple pieces from this line. They make your events a little extra and clients love them.

Review by

Durren M. from Surf And Turf Fridays Catering Consultants

Posted on 07/30/2020

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

THE GOLD ACCENTS MAKES THESE CHAFERS LOOK VERY CLASSY WHEN USED AT ANY OF MY EVENTS, ESPECIALLY FOR THE WEDDINGS I'M CATERING FOR. HOWEVER, WHEN TRANSPORTING THEM AVOID STACKING THEM AS THE GOLD ACCENTS ON THEIR LEGS WILL GET SCRATCHED.

Review by

Sonal G. from The Fresh Flavor

Posted on 07/14/2020

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

These look really good and expensive. The colors are bright and the material seems like good quality. I haven’t used these yet but with the looks of it they look pretty promising!

Review by

Sherry S. from Silapheth LLC // DBA: Asian Street Cravings

Posted on 01/21/2020

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Just what i needed. Affordable and quality was just right. I use it maybe 3 or 4 times and it looks beand new. Qas delivered prettu fast, and it looks nice.

Review by

Eloise C.

Posted on 01/21/2020

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I ordered 4 of these chafers to use at my son's 50th birthday party. They looked great on the buffet table. The gold trim really dressed it up. It was also great having the clips on the stand to hold the covers. Did not have to wonder wear to put them.

Review by

Subulola F. from Exquisite Touch EVENTS

Posted on 12/18/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Top of the class for me. For the price? This is a winner anytime. Its looks so elegant and study and beautiful all at the same time. This is an investment worth taking. Am happy i did.

Review by

Melissa G. from Home Use

Posted on 11/07/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

We bought multiple chafers as we love to match on a buffet. They are sturdy, but not overly cumbersome when traveling to an event. The base folds up nicely. Easy to clean and love the lid holder. These chafers are a must on a buffet.

Review by

Charlie C.

Posted on 09/21/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Needed one more chafer for our holiday functions and chose this one for its elegance. Did not disappoint. Very good size and works great on single or double trays.

Review by

Kelly G.

Posted on 09/07/2019

Rated 4 out of 5 stars
Finish:
Gold Accents

Very pretty pans. Ordering more for a wedding. You get what you pay for but I think it it worth the money for my events. Good price.

Review by

Victoria M.

Posted on 07/29/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I love my Choice Food pans. They work great with my Choice chafer and its a good quality item. Good price for an outstanding item.

Review by

David T. from Caterer's Supply LLC

Posted on 05/14/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

This is our workhorse chafer. Easy to display. Looks elegant with or without the lid with is gold tone trim. Makes for easy guest service.

Review by

Ashley L. from Sassy Creations

Posted on 05/11/2019

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I’m so in love with my new chafers I only use this new set for very special events An looking to purchase so much more from this company I highly recommend any of the chargers from economy to high end they are the best

Review by

Jenny E. from Eisenhardt Farms/Creativecreations

Posted on 03/04/2019

Verified Purchase

Rated 4 out of 5 stars
Finish:
Gold Accents

These Deluxe 8-qt full-size chafer dishes with gold accents are beautiful and at a great price. We purchased these for an upcoming wedding. Received promptly, but after inspection found spots and some rust on the bottoms. Webstaurantstore.com customer service was excellent and replaced immediately. I can't wait to use them!

Review by

Maxie L.

Posted on 12/22/2018

Verified Purchase

Rated 4 out of 5 stars
Finish:
Gold Accents

Nice chafer it has held up well, it looks very nice. It is very much worth the price. Is it as heavy duty as other chafers? No but it is inexpensive and does the job. My only complaint about them is that they are not stackable. I knew this when we bought them my bad not theirs.

Review by

Candice W. from GG's Catering

Posted on 09/11/2018

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I absolutely LOVE my Choice deluxe Chaffing dish. It polishes up to a perfect shine. The Gold accents made for a very professional look. My food was amazing and looked just as good in my chaffing dish. You will love this just as much as I do. The price was well worth the purchase.

Review by

Lisa H. from Oak Ridge Planation

Posted on 09/03/2018

Rated 5 out of 5 stars
Finish:
Gold Accents

The Choice deluxe eight quart full size chafer with gold accent is a great looking and well priced chafer dish. Very large size and great for holding large pans. The chafer does a great job distributing heat through the dish.

Review by

Lorraine N. from The Garden Ballroom

Posted on 05/24/2018

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I searched everywhere for this specific design of chafer at an affordable value. Webstaurantstore.com was the most affordable online, and able to get them to me delivered overnight. The quality is great, and they match perfectly with the other chafers I had already. They come with everything, even sterno covers!

Review by

Adeola O. from M&Ncatering

Posted on 04/10/2018

Verified Purchase

Rated 1 out of 5 stars
Finish:
Gold Accents

With the term deluxe!I was expecting something of good quality but nah!the stand was a nightmare!one of the legs got broken I tjust so disappointed with the whole set I got

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Jack D. from Macclenny BBQ, LLC

Posted on 03/16/2018

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Thes chaffing dishes work wonder. once i put water in them with the sternos, didnt even have to check if it was still hot because the steam was still coming off

Review by

Georgia D. from Georgia Deans

Posted on 02/11/2018

Verified Purchase

Rated 4 out of 5 stars
Finish:
Gold Accents

Good price for chrome buffet chafer. They definitely work and look better than the wire chafers. But they are the basic ones, nothing fancy yet still makes for a nice presentation. They do scratch easily and need to be wiped and cleaned well and often. The handles seem to lose their shine and finish over time. Keep up with the sterno holders that comes with the chafer, looks better than a sterno just sitting in the hole. I lost mine at events and wish I now had them.

Review by

Marybeth S. from Administrative Office Of The Courts

Posted on 01/02/2018

Verified Purchase

Rated 4 out of 5 stars
Finish:
Gold Accents

Great item, good quality and look, very impress with look and quality. I will buy two more in the near future to finishes my set.

Review by

Kennedy G.

Posted on 10/03/2017

Rated 5 out of 5 stars
Finish:
Gold Accents

Got this product for many graduation parties we were throwing this last year and it held up. Not in love with the gold and silver but it was nice and got the job done. Recommend if you don't mind the accent gold.

Review by

Janis L. from Samford University ~ IMSON

Posted on 09/18/2017

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

Very nice Chafer. Made of good quality materials and welds are strong. Definetly worth the upgrad from general chafer, but those are made well as well.

Review by

Sara H.

Posted on 09/06/2017

Rated 5 out of 5 stars
Finish:
Gold Accents

The Choice Deluxe 8 Qt. Full Size Gold Accent Chafer has a profession look without the cost! The gold accent makes it visually appealing and it keeps food hot for long periods of time.

Review by

Lenora G. from Goodetymz

Posted on 06/13/2017

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

No one else is using this style in my area and people were very impressed with their look, they were easy to assemble and cleanup and heated the food quickly!

Review by

Sylivia M.

Posted on 06/13/2017

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

This food chafer is beautiful, the gold accent makes this very classy. Very sturdy and I can't wait to use it for an up coming wedding.

Review by

Bridget S.

Posted on 05/31/2017

Verified Purchase

Rated 5 out of 5 stars
Finish:
Gold Accents

I absolutely love this dish because it can serve double duty. It can be used to serve on large dish or you can place two pans in it to serve two small dishes.