Customer Photos & Videos

4.2

Rated 4.2 out of 5 stars

42 Customer Reviews

Customers Say

Customers appreciate the taste and size of these sugar cones, noting they are perfect for various desserts. However, many report issues with packaging, leading to a significant number of cones arriving broken. Opinions on the gluten-free options are generally positive, highlighting good flavor and texture.

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This AI-generated summary was created from real customer reviews

Showing 40 of 42 reviews
Review by

Suzanne M.

Posted on 10/04/2018

Verified Purchase

Rated 1 out of 5 stars
Type:
#310 Sugar Cone

I do NOT recommend this! For whatever reason these cones are highly breakable and we've had half the boxes break in shipping/transport. They aren't packed in any Styrofoam or small airbags, so more often then not, you may get to actually use only 50-60% of what comes. We buy the same item items from another vendor who packs them differently and even uses a different shipper and we have had minimal broken cones.

Review by

Claudia L. from Opties And Dinghies

Posted on 08/09/2020

Verified Purchase

Rated 4 out of 5 stars
Type:
#310 Sugar Cone

Yes product is good but order only the 800 count bc it comes in its original shipping box tightly packed. If you order the 200 count, they are half broken upon arrival. Not packed right!

Review by

Tammy M.

Posted on 07/22/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
#450S Sample Sugar Cone

Perfect for cake pops!

Review by

Elizabeth S. from Elizabeth Smithhurd

Posted on 06/11/2018

Rated 5 out of 5 stars

This is a really excellent Small Size Cone for a child that is too small to handle the complexities of grasping a waffle cone. The kids also are really happy with the taste.

Review by

Donna P.

Posted on 09/21/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone with Oreo Cookie Pieces

These chocolate sugar cones are a wonderful addition to our cone selections. No enrobing! Just offer regular sugar or chocolate. We could not believe how quickly these tasty cones sold. Will definitely be restocking them again.

Review by

Alex E.

Posted on 08/11/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
Gluten-Free Sugar Cone

We buy Joy because there's really no other option. But be warned, it doesn't matter what size or type of cone you order. Regular, Gluten-Free, flavored, etc. They are ALL THE SAME. That is, a frustratingly large number of broken cones and packaged in a way that makes handling frustrating when in a busy environment. The cones that do survive are always brittle. Luckily, Webstaurant is always really good about refunding us for our broken cones so we continue to purchase. However, ALWAYS order double or more than what you actually need.

Thank you for your review, Alex! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!

Review by

Angela J.

Posted on 04/15/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
#450S Sample Sugar Cone

They came very poorly packaged with half of them broken. Taste good but a better packing system is necessary for something so fragile.

Thank you for your review, Angela! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Wendi R.

Posted on 02/28/2025

Verified Purchase

Rated 1 out of 5 stars

Won't be ordering these again. Almost 50% were broken upon arrival, primarily around the rims.

Thank you for your review, Wendi! We would like to gather more information about your experience with this sugar cone. A Customer Solutions Representative will contact you soon!

Review by

Tareq Q.

Posted on 11/25/2024

Verified Purchase

Rated 1 out of 5 stars

cones arrive broken and stall some boxes were expired

Thank you for your review, Tareq! We would like to gather more information about your experience with this sugar cone. A Customer Solutions Representative will contact you soon!

Review by

Scott S.

Posted on 06/11/2024

Verified Purchase

Rated 3 out of 5 stars
Type:
#450S Sample Sugar Cone

Great product and is perfect size for a tasting cone. The packing is awful however. Pass along to the company that I would be more that willing to pay double what they are currently charging if they would pack these properly and didn't loose 30% in shipping.

Thank you for your review, Scott! We would like to gather more information about your experience with this sugar cone. A Customer Solutions Representative will contact you soon.

Review by

Richard S.

Posted on 05/15/2024

Verified Purchase

Rated 3 out of 5 stars
Type:
#450S Sample Sugar Cone

The cones are perfectly fine Sugar Cones, but as was posted by others - count on at least 30-40% breakage in the case.

Thank you for your review, Richard! Our Customer Solutions team has reached out to you about this - if you have any further questions or concerns on this order, we are happy to assist!

Review by

Maryjane C.

Posted on 02/17/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

Great item. Exactly as described.

Review by

John H. from Cherrytop Ventures, LLC

Posted on 04/11/2023

Verified Purchase

Rated 2 out of 5 stars

I would give the cone itself 4-5 stars on initial quality and taste. The case it is packed in, however, is not adequately suited for shipment. There is an absence of interior packaging that would keep the cones from sliding out of their sleeves during shipping, resulting in 25% loss of shipment.

Thank you for your review, John! We are sorry this product has not worked well for you, shipping wise. A Customer Solutions Representative will contact you soon!

Review by

Raegan Y. from Mama Rae's

Posted on 09/28/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

Our customers love these Joy gluten free sugar cones!!

Review by

Stacy G. from Butter And Cream

Posted on 09/26/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

These are the best! They taste delicious and have a very long shelf life. The rich brown sugar taste complements ice cream so well. A true customer favorite.

Review by

Karis P. from Cookies & Cream

Posted on 08/28/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

These cones (800 ct) arrived unbroken and fresh. I highly recommend them!

Review by

Andrea L.

Posted on 05/02/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

I ordered these for summer parties and visitors. They’re smaller cones, but that works for me, as all of our ice cream is homemade and goes quickly. Nice crunch, nice flavor. Works best if ice cream is slightly softened before filling.

Review by

Sarah A. from Pizza Fresca

Posted on 12/04/2019

Verified Purchase

Rated 5 out of 5 stars

If your customers want a sugar cone, these are the ones they are thinking of! Joy delivers a great crisp cone that is strong and tastes great. Be mindful that you will loose 5% or so to breakage!

Review by

Amy B.

Posted on 06/10/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

I love how these come in individual boxes rather than one large open box like non gluten free sugar cones. This allows them to stay fresh since they sell slower, but my customers whom do need GF greatly appreciate the option.

Review by

Bethany F. from Quench

Posted on 03/13/2019

Verified Purchase

Rated 5 out of 5 stars

These cones were great! They were packed safely so we had no broken cones (although we used them in shakes so we broke them anyway). They also stayed fresh for several months without getting stale! They stayed crisp through sitting in a shake as well.

Review by

Katherine S.

Posted on 06/19/2018

Verified Purchase

Rated 5 out of 5 stars

These Sugar Cones are great! Super affordable and really nice quality. We use these for treats at our shop, and work really well with our products!

Review by

Julie B. from CRAVINGS

Posted on 04/17/2018

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

These are highly recommended. You cannot beat the fast shipping and the joy count brand. The 800 count her case is also nice and saves me from ordering more often. These are very well packaged and never come broken.

Review by

Matthew R. from Matt's Sno Shack - TSNO

Posted on 01/13/2018

Verified Purchase

Rated 5 out of 5 stars

Tasty Cone is an understatement! The Joy #310 Sugar Ice Cream Cone is a popular one in our shop, they also stay fresh for a very long time!

Review by

Chuck B.

Posted on 10/10/2017

Verified Purchase

Rated 2 out of 5 stars

The cones that made it through the shipping process without being broken seemed to be a nice little cone. We ordered one box of these cones to try in our new ice cream shop, we will have to find a better way to get these shipped, when we opened the box we found that over half of the cones had been broken. Bummer...We will try to source locally.

We are sorry your cones arrived broken; a Customer Solutions Representative will contact you about this shortly!

Review by

Jonathan P.

Posted on 09/04/2017

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

A great option to have for those who gluten intolerant. We were happy to be able to offer this option for our customers and they love it. A great tasting cone too!

Review by

Josef K. from Carousel

Posted on 09/04/2017

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

These sugar cones are a cost effective way to offer a choice among cake, sugar, and waffle cones. They arrived fresh and in one piece.

Review by

Carmella D. from Edible Cotton's

Posted on 08/08/2017

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

Being severely celiac, I have longed to have a good sugar cone for years. Joy gluten free sugar cones are the best! You honestly can NOT tell they are gluten free, they taste that good! First time I tried these, I actually had to look at the box to be sure I had not been sent the wrong thing! I highly recommend these sugar cones if you have celiac. I use them in my cotton candy business as ice cream cotton candy cones. The kids absolutely LOVE them!!!

Review by

Brittany B.

Posted on 07/05/2017

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

these are an amazing topping for any dessert, we crush them so they are bite sized. great texture, taste and most of all people love them.

Review by

Luciana T. from 3 Leaf Tea

Posted on 02/08/2017

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

Yum! Flavor is great, the cones themselves are nice and sturdy which is a huge plus and the size is just right. No complaints here.

Review by

Alden J.

Posted on 01/27/2017

Verified Purchase

Rated 3 out of 5 stars
Type:
Gluten-Free Sugar Cone

The price is fine, taste is not. Not a lot of options for this kind of product but my customers appreciate the gesture. They certainly taste gluten free.

We’re sorry this product did not meet your expectations. Our friendly Customer Solutions Representatives are always available to assist you with any questions or issues before or after your purchase!

Review by

Roseann P. from Neuhaus Inc

Posted on 08/01/2016

Verified Purchase

Rated 5 out of 5 stars

Well made sugar cone that tastes delicious! They hold up well to different types of frozen ice cream or yogurt plus toppings. They shipped nicely and arrived in good condition so you have little waste. Good price too.

Review by

Lindsay L. from The Cookie Jar DC

Posted on 06/05/2016

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

We ordered these cones to make "cookie dough cones" - a fun spin on the ice cream. All of the cones came promptly and none of them were broken. They were true to size and the best price we could find after looking at various sites and business sources. Will definitely be ordering them again as needed.

Review by

Chris G. from The Candy Bar

Posted on 11/04/2015

Verified Purchase

Rated 4 out of 5 stars

Easily one of more popular products during ice cream season, these cones are outstanding both in taste and freshness. My only issue is that several of ours broke at the top around the opening to the cone and could not be used. I will be buying again.

Review by

Molly M.

Posted on 07/20/2015

Verified Purchase

Rated 5 out of 5 stars
Type:
#310 Sugar Cone

We are quite happy with these cones. So often, you order a case of cones and lots are broken. Not these! They are packaged well and taste good.

Review by

Sherdena F. from NIH/LP

Posted on 04/10/2015

Verified Purchase

Rated 5 out of 5 stars

Want bang for your buck? Try these... they are delicious and economical. They are a hit for our Lab Week festivities. You will love them.

Review by

Allen A. from Spring Street Treats

Posted on 03/30/2015

Verified Purchase

Rated 5 out of 5 stars

Joy sugar cones are of excellent value and quality. These sugar cones taste great and broken ones can be used as an ice cream topping.

Review by

John B. from Rebuilding Broken Places CDC

Posted on 01/01/2015

Verified Purchase

Rated 5 out of 5 stars

Wow - Who knew smores could be so good - and easy. Our kids made some by alternating mini-marshmallows and chocolate chips in these amazing cones. gooey chocolatey and no mess. Don't know if I will do it any other way again.

Review by

Kaywana S. from Cone Zone

Posted on 09/13/2014

Verified Purchase

Rated 5 out of 5 stars

We recently opened our ice cream shop and these sugar cones are a fast seller. We love the neatness and lightly sweetned taste of the cones. I will definately be buying more cones in the near future.

Review by

Sebastien C. from Celtic Seafare

Posted on 06/30/2014

Verified Purchase

Rated 4 out of 5 stars

These worked out really well for an event we did. They were packed well, only had a few broken ones but I would use them again.

Review by

Phil R. from Oak Hill Bulk Foods, Inc.

Posted on 05/16/2014

Verified Purchase

Rated 5 out of 5 stars
Type:
Gluten-Free Sugar Cone

these are great ice cream cones. we love the fact they are gluten free for our ever expanding need to satisfy this segment of society.