We use this daily in our Japanese restaurant. We have the Zojirushi cooker that we empty into this warmer. Our customers compliment us on our delicious rice (we use high quality sticky Japanese rice from California) and this warmer keeps it good for hours. We are careful to mix the rice regularly if it sits for a while.
Great rice warmer ever! never go wrong ill all zojirushi brand, i bought this because i have great experiece on this brand. so lucky the have the rice warmer for large cup of rice, this 33 cup rice warmer is great to keep rice keep moist, easy to operate, easy to clean, easy to refill the rice when its getting low. great with the value to invest in restaurant business!