2.1

Rated 2.1 out of 5 stars

15 Customer Reviews

Customers Say

Customers appreciate this outdoor cooker for its ease of assembly and powerful heat output, suitable for various outdoor cooking needs. However, opinions vary on its durability and even heating, with some experiencing issues like warping and uneven flame distribution. Overall, it is considered a practical choice for outdoor culinary activities.

  • griddle
  • heat
  • burners
  • cook
  • burner
  • evenly
  • flames
  • grill
  • bulged
  • pot

This AI-generated summary was created from real customer reviews

Showing 15 of 15 reviews
Review by

Darla D. from KAIT's ANGELS

Posted on 06/11/2022

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

This is the worst product I have ever bought on the internet, I cant believe webresteraunt still sells this product after all the bad reviews it has . stainless steel top warps as soon as you put heat to it. had to add my own heat defussers to get it to work properly

Thank you for your review, Darla! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Howard A. from A's Appliance Repair

Posted on 06/14/2021

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

I am one of many customers disappointed in this product due to uneven griddle and not evenly heated. I am very unsatisfied with this product.

Thank you for your review, Howard! We are sorry this Backyard Pro Weekend Series GKIT-FL 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Jennife T.

Posted on 07/09/2020

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

Huge waste of time, and money. This is a dangerous piece of trash. Of course Webstaurant doesn’t back their product - the grill is warped, the gas doesn’t connect correctly, and in order to return it they want you to videotape that It doesn’t work - I am supposed to put my home in danger with a gas grill, I don’t think so. They want to charge 30% restocking fee plus shipping - pathetic!! Lousy customer service - run folks don’t make the same mistake. I wish I had read all the negative comments before getting involved in this. This was supposed to be a Fathers Day gift for my husband. This company has no basic business morals or ethics!!!!

We appreciate your review, Jennifer. We wish this Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Long N.

Posted on 09/07/2022

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

this is a very poor poor product. the griddle plate warped instantly. griddle is unable to heat evenly, it's embarrassing to cook on. wish I would have read the negative reviews before purchasing this instead of giving this product the benefit. would highly recommend against it and happily pay the restocking fee to get rid of it.

Thank you for your review, Long! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Garrett K.

Posted on 06/22/2020

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

This is without a doubt the worst grill I have ever used! The very FIRST time I used it, the aluminum griddle plate changed shape, up on one end, down on the other. Now its going to impossible to cook eggs , pancakes or anything like that on it!! AND they said because I used it, I could not send it back!!! I will NEVER buy anything from this place again!! JUNK!!

Thank you for your feedback! We are sorry your Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Lora G. from Loyalfamily

Posted on 11/29/2020

Verified Purchase

Rated 5 out of 5 stars
Feature:
32" Griddle

I have not opened it as of yet it's been to cold it's still in package. But looks very beautiful the heaviness of the grill is amazing .very heavy.

Review by

Debbie J. from Debbie's Kitchen

Posted on 11/01/2020

Verified Purchase

Rated 5 out of 5 stars
Feature:
32" Griddle

This has been on my wish list for about 5 years already. I was able to purchase them for myself. This made my cooking for large quantities of meat go so smooth!

Review by

Erik T.

Posted on 06/05/2020

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

Very disappointed in this range. Does not heat evenly, if it heats up at all. Look elsewhere for a mobile range, this one will only frustrate you.

We appreciate your feedback! We’re sorry this is hasn't worked well for you. A Customer Solutions Representative will be contacting you soon.

Review by

Doug H. from Hard Luck Mining

Posted on 05/07/2020

Verified Purchase

Rated 5 out of 5 stars
Feature:
32" Griddle

The stove was easy to adjust no problems. I made two 8 inch heat defusers for the burners, that took care of the warping problem that people where to lazy to figure out I love the griddle works perfect when you use the defusers im an old Army cook we know how to fix stuff.

Review by

Christopher B.

Posted on 12/26/2024

Rated 1 out of 5 stars
Feature:
32" Griddle

This thing is DANGEROUS!! First time I turned it on it the paint caught fire. Poison fumes because of cheap paint

Thank you for your review, Christopher! We are sorry this outdoor range has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Matt M.

Posted on 05/02/2024

Verified Purchase

Rated 5 out of 5 stars
Feature:
32" Griddle

I've been wanting a Blackstone for a long time - but didnt want to pay the hefty price tag - I can do everything you could on a Blackstone on this griddle and its more portable, a better price, and extremely easy to use!

Review by

Jose R. from Jose Ruiz

Posted on 06/01/2020

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

Was really unsatisfied used it for the first time and the griddle bulged. Food was only cooked over the flame and not on the area without flame

Thank you for your review, Jose! We are sorry this Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Matthew F.

Posted on 05/27/2020

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

Griddle warped after first heat cycle. Burners were very intense. I was able to get the heat under control with the regulator But it seemed to be hot enought to cook only over the burner area.

Thank you for your review, Matthew! We are sorry this Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Ricardo M. from Ric V

Posted on 04/03/2020

Verified Purchase

Rated 2 out of 5 stars
Feature:
32" Griddle

Used it for the first time today.. The flames from the burners were not even. The griddle bulged on one side and sunk on the other. No place to empty grease. Imposible to check flames. :-( Not happy with the product.

Thank you for your review, ricardo! We are sorry this Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Drew T.

Posted on 03/23/2019

Verified Purchase

Rated 1 out of 5 stars
Feature:
32" Griddle

We bought this for a camping trip and weren't happy with it at all. Using it as a stove, it left a black film on the bottom of the pot, and if we turned the burner up above low, the flames went around the side of the pot and scorched the sides (so now my pot is damaged too). But then on the low setting, it took forever to heat things. Using it as a griddle was even worse. While heating the griddle on a medium-low heat setting, the griddle bulged up over one burner and down over the other. The heat was so concentrated over the two burners that it was impossible to cook anything evenly - the food would be blackened where it was over the burner and completely uncooked elsewhere. Pancakes and grilled cheese sandwiches turned out horribly. We wasted a lot of money on this, and after one camping trip we're in the market for a replacement.

Thank you for your review, Drew! We are sorry this Backyard Pro 32 inch Double Burner Outdoor Range with 30 inch Griddle Plate - 150,000 BTU has not worked well for you. A Customer Solutions Representative will contact you soon!