Customer Photos & Videos

4.7

Rated 4.7 out of 5 stars

442 Customer Reviews

Customers Say

Customers appreciate these mason jars for their versatility and rustic charm, commonly using them for weddings and other events. While many praise their sturdiness and aesthetic appeal, opinions on quality and durability vary. Some reports of breakage during shipping exist, yet customer service responses are generally swift and accommodating.

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This AI-generated summary was created from real customer reviews

Showing 40 of 442 reviews
Review by

Jessica W.

Posted on 04/01/2016

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain

These Mason Jars are terrible. The quality is poor. The glass is not smooth. They have waves and bubbles. I don't feel safe letting my guests drink from them. I will have to use them for decorations or toss them in the recycle bin because it's DEFINITELY NOT worth returning them. The price to return them plus the restock fee makes it pointless for me to return these. Also, a few of them arrived broken. They offered to refund the jars that were cracked, but I didn't want to go through all the jars to count how many were broken. Oh well. Win some, lose some. All of my other Webstaurant purchases have been wins. This one is a loss.

Thank you for the feedback, Jessica. We're sorry you were not satisfied. Our Customer Solutions Representatives would be happy to help if you change your mind and would like credit for the broken jars.

Review by

Deborah L.

Posted on 11/30/2015

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Love these glasses. We are using for a rustic wedding in January and I think they will be a great hit. Will order more in the near future.

Review by

Orhan D. from Il Giardino Restaurant

Posted on 12/27/2022

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Love these Acopa Rustic Charm Drinking Jars! Very good quality, durable, don't break in a dishwasher. Great to serve smoothies, coffee drinks, mojitos, and other drinks! Look super cute. About to order more for the restaurant.

Review by

Susan T.

Posted on 05/08/2017

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

These jars are cute and super affordable. I will be using them for an upcoming bbq style wedding. My mom was so impressed with them that she even ordered some as thank you gifts for volunteers for a foundation she works with. I live an California, so these literally came in three days. I had a couple lids with issues a 3 jars (our of 72 jars) and let webstaurant know via their online chat. It was so quick and easy and they sent more than enough replacement. I'm so happy with them. I'll definitely make more purchases from them.

Review by

Maddie S. from Maddie

Posted on 04/21/2016

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

I have ordered these for my wedding. They are perfect, and very cute. The customer service is great. Thank you for all your help I have recieved

Review by

Yanielisa V. from El Rincon Boricua

Posted on 10/20/2021

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Perfect cup for our mojitos! Nice and sturdy, easy to grab when in rush and perfect for the customers to handle. Gives a nice rustic touch!

Review by

Joe C.

Posted on 04/25/2021

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

These were part of a very popular item for wedding centerpieces/favors, The quality exceeded our expectations. They also engrave well. We have had five of them in our kitchen for the last five years, and they have held up well.

Review by

Charles J. from Pop’S Custom Creatives LLC

Posted on 03/28/2021

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

We ordered 60 mason jar mugs, everything from the initial order to receiving was perfect. Had one broken mug but due to the low cost of the mug it would cost more to shop a replacement, I chose not to get a replacement. Will definitely be ordering again. Excellent experience!

Review by

Elio S.

Posted on 03/04/2018

Rated 5 out of 5 stars
Design:
Plain

since i see this glass in a smoothie store, i was looking for them to buy for my own collection at home, i found this a very good competitive prince.

Review by

Sara L.

Posted on 05/10/2017

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

I ordered 4 cases of these for our wedding in June, and I recieved all four of them with no breaks! This is a great product for a great price!

Review by

Hannah A. from I Heart Bagels Oy

Posted on 12/02/2015

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

I bought 3 cases of these, and was thrilled about the bulk discount. The glasses are great quality and durable, Purchased the glassware along with American Metalcraft CSM18 chalkboard labels, and am really happy with the pairing.

Review by

Francesca D.

Posted on 10/21/2015

Verified Purchase

Rated 4 out of 5 stars
Design:
Plain

Love the whole mason jar look. These come with a handle so its easy to hold and clearly actually made for drinking. Downside is it is harder to clean, but you do just need a little bottle cleaning brush.

Review by

Jacob

Posted on 08/03/2025

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain

Over 75% of the mason jars came damaged/shattered. Handles were so small that they are bearly functional, not even enough room to grasp handles. Box came destroyed.

Thank you for your review, Jacob! We would like to gather more information about your experience with this mason jar. A Customer Solutions Representative will contact you soon!

Review by

Paul T.

Posted on 07/10/2025

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

The Acopa Rustic Charm 16 oz. Customizable Drinking Jar / Mason Jar with Handle (12/Case) is a versatile and stylish addition to any bar, restaurant, or event, offering a charming, vintage-inspired design for serving beverages and desserts. Made of crystal-clear, lead-free glass, these jars feature a sturdy handle for easy sipping and carrying, and their 16 oz. capacity is ideal for cocktails, iced tea, lemonade, smoothies, or desserts like root beer floats and parfaits.

Review by

Lemuel T.

Posted on 06/25/2025

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Perfect!

Review by

Almaz G.

Posted on 03/23/2025

Verified Purchase

Rated 3 out of 5 stars
Design:
Plain

Fragile. Looking for a replacement

Thank you for the review! We’re sorry this drinking jar is not working for your needs. For alternative options, check out our selection of mason jar drinking glasses here!

Review by

Cynthia K.

Posted on 03/21/2025

Verified Purchase

Rated 4 out of 5 stars
Design:
Plain

Great product. Used them for an outside wedding

Review by

Joshua S.

Posted on 03/06/2025

Verified Purchase

Rated 3 out of 5 stars
Design:
Without Handle

These are simple jars, they work fine for most uses, but I've never received a batch that doesn't include at least one per case broken. They aren't packed to be shipped with FedEx. Open carefully. If not, you'll be cleaning up glass for days.

Thank you for your review, Joshua! We would like to gather more information about your experience with this jar. A Customer Solutions Representative will contact you soon.

Review by

Joshua T.

Posted on 08/04/2024

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain

I'll give 2 stars because they're super cheap, but these are definitely poor quality. Of the 12, 1 arrived shattered, one has a handle that wasn't fully forged leaving sharp edges, and one has a bubble in the handle that leads to the outside, also resulting in sharp edges. If the other 9 last a little while, they're still a very good deal. But make no mistake, these are not quality glasses.

Thank you for your review, Joshua! We would like to gather more information about your experience with this mason jar. A Customer Solutions Representative will contact you soon.

Review by

Lisa M.

Posted on 07/26/2024

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

I bought these to use as Christmas gifts and also for a wedding reception. Both Customers were very pleased with them as well as myself.

Review by

Denise W.

Posted on 07/22/2024

Verified Purchase

Rated 5 out of 5 stars
Design:
Without Handle

This product came by two different curriers several days apart. To my knowledge I didn’t receive prior notice to the delivery. First drop I received ups in nice tight packed boxes and receive 10 cases out of 60 no damage. The other 50 cases came in boxes that were damaged- ripped open - crushed and the packing was very disappointing.

Thank you for your review, Denise! We would like to gather more information about your experience with this mason jar. A Customer Solutions Representative will contact you soon!

Review by

Francine C.

Posted on 06/25/2024

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain

Do not purchase. We ordered 3 cases of 12 in March (3 months ago) and all have broken. Do not waist your money!

Thank you for your review, Francine! We would like to gather more information about your experience with this mason jar. A Customer Solutions Representative will contact you soon!

Review by

Sean B.

Posted on 04/20/2024

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Nice looking mason jar with handle I have bought lid for yogurt and it looks great And now its for cocktail i love it

Review by

Harutyun G.

Posted on 11/07/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
County Fair

Out favorite jar to make monster drinks.

Review by

Fakawi C.

Posted on 10/12/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Review by

Guy W.

Posted on 09/18/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Review by

Cheryl H.

Posted on 05/18/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
County Fair

Super-fast shipping and jars are exactly what we were looking for!

Review by

Maxine Z.

Posted on 05/08/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Without Handle

Great quality

Review by

Jeff E.

Posted on 04/27/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Love the jars have purchased literally 1000's of these. Why did they stop customizing them?

Review by

Martin D.

Posted on 04/04/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Great for jam, and as gifts.

Review by

Stacey H.

Posted on 03/25/2023

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain

The quality is not good at all. There are dents and scratches and the surface is not smooth on some of them. Also, it says "Not for home canning" on one side towards the bottom. It does not look professional and the pictures hardly showed this side when I bought them. I will not buy these again.

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Alexis J.

Posted on 03/22/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Without Handle

These jars are not canning jars. They don't come with lids and there are no markings on the sides.... Which means they are easy to clean, nice for vases or candle holders.

Review by

Gordon/nancy O. from Monaco International RV Club

Posted on 02/22/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain

Very good customer service, as 2 boxes arrived with broken glasses due to shipping company mis-handling, was NO problem, as customer service handled this fast and efficiently, ,VERY GOOD!!

Review by

Juan C. from The Garden

Posted on 02/21/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
County Fair

Review by

Charlotte G. from Bard & Baker

Posted on 12/22/2022

Verified Purchase

Rated 5 out of 5 stars
Design:
Without Handle

These mason jars are great for drinks! We use them for lemonades and limeades, bubble teas and also cocktails and mocktails in store. Guests like the rustic look and they're very sturdy. We've had them for over a year and have only broken 1 or two of them and that's from dropping them. They hold up great in the dishwasher and don't chip or fracture at all. Definitely will continue buying them and recommend them.

Review by

Michele P. from Detroit Association Of Black Storytellers

Posted on 09/25/2022

Verified Purchase

Rated 5 out of 5 stars
Design:
County Fair

I purchased these mini mason jar/ glasses for an event. The patrons were able to have a beverage plus the glasses were theirs to take home. I have a few jars at home for beverages, ice cream etc.

Review by

Nicole P. from Locust Grove Spoon And Fork

Posted on 08/17/2022

Verified Purchase

Rated 4 out of 5 stars
Design:
Plain

The mason jar cups are perfect for our Ice Cream Parlor. I was concerned we needed special dish racks for it in our dishwasher, but we have the right one. So, we are ok. Shipping was fast but damaged in transit. Customer Service replied quickly and resolved the issue.

Review by

Crystal K.

Posted on 08/16/2022

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain

I bought these for my brother's wedding. I thought they would be a nice little keepsake for the wedding. I was wrong. In the first 4 cases I received 9 were shattered upon delivery and 5 more were chipped/cracked. I received a replacement case and 3 were shattered in it with another 3 or 4 chipped/cracked. They are cheap!!! We put warm water in one and the bottom fell off. If they touch anything they crack/shatter. I can't believe I wasted so much money. We could have used plastic and it would have lasted longer.

Thank you for your review, Crystal! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Karla N. from Biscuit Barn

Posted on 06/10/2022

Verified Purchase

Rated 5 out of 5 stars
Design:
County Fair

Very nice looking country design. I bought these for our western, country-themed restaurant. The customers love them. They are big enough so you don't have to keep running back to the table and fill them all the time. They make great flavored sweet tea glasses. We use crushed berries and shaved ice added to sweet tea which makes a very cute drink. I also add fruit to the side. I am also making mocktails with these for summer during the evening in our steakhouse. The glass is thick enough that you don't have to worry about them breaking just by placing them into the dishtubs.

Review by

Donae M. from Lick Yuh Finga Jcan Rt

Posted on 04/03/2022

Verified Purchase

Rated 4 out of 5 stars
Design:
Plain

The glass is really nice.It is 16 oz but for some reason it appears really small to me.It is quite thin too.I fear that it may break easily.The handle it pretty small too.It is not functional but for the price I guess it is worth it.