Showing 40 of 790 reviews
Review by

Lori S. from Oklahoma Coffee Roaster

Posted on 12/10/2017

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

These cups might look nice, but we've had a problem with them splitting and bending when we use them for smoothies and cold drinks. We have resorted to putting sleeves on them because of the poor quality which makes them more costly.. I have both the 12oz and the 16oz.. with no problems. Is there a better quality 24oz that is compatible with the Choice flat and dome lid ?

We appreciate your review, Lori! We are sorry these cold cups did not meet your expectations. A Customer Solutions Representative will be contacting you shortly.

Review by

Kalyn S. from Joe My Goodness Coffee

Posted on 09/20/2017

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

Very disappointing. These cups are not even comparable to the Dart brand of 24 oz cups. They are terribly thin and flimsy. We have had several customers squish out part of their drinks when they grabbed them, making huge messes. We've resorted to double cupping them, so these cups have ended up costing us MORE than the Dart brand. But it's worth it to just get rid of them faster.

Thank you for your feedback! We are sorry you do not prefer these cups, for recommendations please contact our Customer Solutions team!

Review by

Christy S.

Posted on 08/30/2017

Verified Purchase

Rated 3 out of 5 stars
Capacity:
24 oz.

The cup is really thin and flimsy as well as tall and thin vs shorter and wider like most. So when it is full and you pick it up it dents in. I was quite disappointed with the quality. But I suppose, for the price you get what you pay for.

Review by

Beverly B. from Sweetah's, LLC

Posted on 01/31/2016

Verified Purchase

Rated 5 out of 5 stars
Quantity:
50/Pack
Capacity:
9 oz.

I purchased these cups with lids and used them to display and sell single cupcakes. Just flip the lid and place cupcake in the center and cover with the cup. I added my logo on top. This is a great option.

Review by

George P. from Weekend's At Praters

Posted on 07/31/2015

Verified Purchase

Rated 2 out of 5 stars
Capacity:
20 oz.

I liked these cups first time I ordered. My last order came though and over half the cups in each sleeve were stuck and can not be separated to be used and had to be thrown away. I'm am hoping I'll not be wasting my money re-ordering but I have lids I bought that will only fit these cups. Crossing fingers.

Thank you for reviewing these, George. We are sorry you found these cups difficult on your last order. If you ever find yourself unhappy with your order, we encourage you to contact Customer Solutions by phone, email, or live chat as soon as possible. A Customer Solutions Representative will contact you shortly regarding the cups that are stuck together.

Review by

Christopher D. from 0-60 Energy Cafe

Posted on 07/06/2020

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

Very thinned walled. My baristas keep smashing them and splitting the sides just trying to put a lid on them. They feel more like thin rubber than plastic. Shockingly poor quality.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Elizabeth H. from Lemon Sensations

Posted on 09/07/2018

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain
Capacity:
32 oz.

These cups are not as sturdy as others I have used. When full if the customer holds anywhere other than the small bottom portion the cup is :squishy" and the drink can come out. The cups frequently stick together(to the point that you cant get them separated) and many times the bottoms of some of the cups were warped and wouldn't sit on the counter top. I switched back to the Dart Conex which are more expensive but also more sturdy. I loved that the lids to the PET cups fit so easy.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Daniel B.

Posted on 02/13/2024

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

Cups so thin and flimsy that they buckle when trying to put on a lid during the rush. We’ll never be able to use them. If you’re not in a hurry and want a cheap cup they will do fine, but there are better options.

Thank you for your review, Daniel! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Elias M.

Posted on 06/16/2021

Verified Purchase

Rated 3 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

The cups are tall and visually look good but are More flimsily than the solo cups. We switched back because out baristas had trouble putting lids on as well

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Zu A. from Adams

Posted on 12/08/2017

Verified Purchase

Rated 4 out of 5 stars
Capacity:
16 oz.

These cups are thick and nice quality. The only issue I have with them is some will stick to the one below it and it is very difficult to get them apart. Otherwise, they do the job.

Review by

Samantha C.

Posted on 11/25/2016

Verified Purchase

Rated 5 out of 5 stars
Capacity:
20 oz.

These are very nice cups, we ordered a couple packs for our wedding reception. They are crystal clear and very sturdy. Great price as well. Overall, very pleased with them.

Review by

Mountain D.

Posted on 06/24/2025

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

Can't take it anymore!!!! It was once a good cup and then they went cheapo and it is ridiculous!!!! Milkshake spills, Iced lattes spills, customers have had enough. DO NOT BUY! Sending it back and hope I can find a better cup!!!

Thank you for your review! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Lori W.

Posted on 03/27/2024

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
12 oz.

I'm a seasonal business and every year these cups get more expensive and cheaper made. This year they are paper thin and some crack just by touching them or putting the lid on. It has gotten to the point that I just can't use them anymore, since the quality is so poor.

Thank you for your review, Lori! We are sorry this cup has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Hannah D. from Hometown Brew

Posted on 10/19/2022

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

Terrible!! The first box we had where great but the second-sixth box we have received are terrible. Crack resistant? Is all I have to do is grab this cup and barely squeeze and it splits in half. We have split multiple drinks down customers cars, spilled many smoothies and frappes because the minute the drink hits this cup, it SPLITS!! We are having to double cup up which still isn't very strong.

Thank you for your feedback! We are sorry your product was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Joey S. from Pinnacle

Posted on 08/30/2022

Verified Purchase

Rated 2 out of 5 stars
Quantity:
300/Case
Capacity:
32 oz. Straight Wall

These cups are very flimsy and lost several this past Friday night due to cracking. We also had issues with the lids being stuck together and had to fight this while selling at a concession stand. We will not order this product and I need something heavier if anything is available in a clear 32 ounce clear cup.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Lindsay D.

Posted on 08/18/2021

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

I am disappointed in the quality of these cups. Whenever I use them for milkshakes or mix-ins they split whenever a chunky product hits the side of the cup, even if it isn’t hard or sharp. The quality is surprisingly poor in other ways such as they are not very supportive; they bend so much whenever you squeeze the cup normally to transport it to the customer. You can lose too much product from these cups. I have to double the cup so that my customers don’t have a mess on their hands. Not satisfied.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Heather O. from Align

Posted on 11/17/2020

Verified Purchase

Rated 3 out of 5 stars
Quantity:
300/Case
Capacity:
32 oz. Straight Wall

These were not our favorite. They were pretty flimsy and the walls were very thin. I don’t suggest these cups for a busy take out spot. Anytime someone would grab one while filled the sides would collapse in. I highly suggest the heavy weight cups

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Jay C. from Presto Strange O

Posted on 07/30/2020

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

As many others have stated. These cups are much too thin walled. I didn’t realize you could even make cups this flimsy. I would recommend purchasing a different brand.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Amanda H. from Amanda's Baked Confections

Posted on 09/12/2018

Verified Purchase

Rated 5 out of 5 stars
Quantity:
1,000/Case
Design:
Plain / Customizable
Capacity:
9 oz.

These cups have worked out perfectly for my cupcake stand at our local market! I bought the coordinating dome lid and get compliments from everyone. They are extremely durable and do well keeping the flys and heat off my sweet treats.

Review by

Joel R. from Black & White Coffee Company

Posted on 05/18/2018

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain
Capacity:
32 oz.

Cups feel very flimsy. They don’t break but definitely feel cheap. Extremely thin walls. Clarity is good but once the cup is full it turns super spongy. Wouldn’t recommend.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Kim S.

Posted on 04/10/2018

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain
Capacity:
32 oz.

We recently thought we would try the Choice 32oz plastic cups. These cups are not great. We have a busy concessions business and about every 4th or 5th cup in every sleeve was stuck inside another cup. And I mean stuck! we could not get them pulled apart for nothing without damaging the cup itself. It was very difficult to deal with when you have lines and lines of people at your window! I will not use these cups again but am going back to Dart cups. We ended up throwing away so many stuck cups that I think the more expensive Dart cups will be the cheaper way to go. So if you have a lot of time on your hands to try to unstick these cups - Good Luck! ALSO the Choice dome lids that fit these cups LEAK! Every single one of them. Read More

Thank you for your review, Kim! We are sorry this Choice 32 oz. Clear PET Plastic Cold Cup - 500/Case has not worked well for you. Please contact our Customer Solutions team with any concerns you have.

Review by

Kevin H. from Aunt Nette's Kettle Corn

Posted on 06/14/2017

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain
Capacity:
32 oz.

Compared to others you will find these cups with a thinner wall and not quite as sturdy. We also have a problem with them sticking together. if you have a fast paced stand you will get frustrated not being able to separate these cups.

We are sorry this product did not meet your expectations, our Customer Solutions team will be contacting you shortly!

Review by

Jataen R. from Sweet 1603

Posted on 03/04/2016

Verified Purchase

Rated 5 out of 5 stars
Quantity:
50/Pack
Capacity:
9 oz.

These cups were perfect for cups of cake with the matching lids! I put frosting in the bottom, topped with cake, more frosting and popped the lid on! Party to go! I loved it and will be ordering many more. The shipping was also terrific!

Review by

Joseph M.

Posted on 04/10/2026

Verified Purchase

Rated 5 out of 5 stars
Quantity:
2,500/Case
Capacity:
5 oz.

The Choice 5 oz. Clear PET Plastic Cold Cup is a simple, reliable option for portioned drinks, samples, and desserts in high-volume foodservice settings. Its crystal-clear design gives beverages a clean, professional presentation while making it easy to identify contents at a glance. Made from lightweight PET plastic, it’s convenient for fast-paced service and disposable use, especially for tastings, kid-sized drinks, or controlled portions. With bulk packaging (2,500 per case), it’s also very cost-effective for busy operations.

Review by

Charles W.

Posted on 12/31/2025

Verified Purchase

Rated 1 out of 5 stars
Quantity:
300/Case
Capacity:
32 oz. Straight Wall

I have been disappointed by these. Had been using the Solo 32oz cups, and was excited to see these Choice brand cups as a much more affordable alternative. However, in the past three days I've had three cups break in the customer's hands. Not good.

Thank you for your review, Charles! We would like to gather more information about your experience with this cold cup. A Customer Solutions Representative will contact you soon.

Review by

Cherry A.

Posted on 11/10/2025

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

Very study cold cups. Been using for over 2 years !

Review by

Virgilio V.

Posted on 07/29/2025

Verified Purchase

Rated 3 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

The price is hard to beat, but unfortunately, so is the quality—it’s noticeably flimsier now. One customer gripped the cup firmly and their drink spilled. I often have to warn customers that the cup walls are soft. To compensate, we either need to double-cup (which adds cost) or use a sleeve for better support. What’s puzzling is that it wasn’t like this before—the quality used to be excellent, especially for the price.

Thank you for your review, Virgilio! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Brenna C.

Posted on 06/25/2025

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

I would give zero stars if I could. These cups are so thin, slippery, and flimsy it's embarrassing to serve them to customers. Double-cupping doesn't make them much sturdier either.

Thank you for your review, Brenna! We would like to gather more information about your experience with this cold cup. A Customer Solutions Representative will contact you soon!

Review by

Lauralea M.

Posted on 06/23/2025

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

I'm glad to see others are having the same problem with these flimsy cups as I am. Not really. I've been buying these for years and this past batch have definitely gotten thinner. I serve slushies and a cup collapsed on a customer causing a huge mess. Customer service should take action.

Thank you for your review, Lauralea! We would like to gather more information about your experience with this cold cup. A Customer Solutions Representative will contact you soon.

Review by

Hui P.

Posted on 05/29/2025

Verified Purchase

Rated 2 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

Have being using this cup for years but recently the cup and the flat lid are no tight enough. make it spill very often. The 16oz fits well with the flat lid but the 20oz are too loose.

Thank you for your review! We would like to gather more information about your experience with this cold cup. A Customer Solutions Representative will contact you soon.

Review by

Arnold E.

Posted on 04/18/2025

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

God awful. They are so flimsy. We've gotten bad reviews because of this cup before. I started ordering the heavy duty ones but they were out of stock so I had to get these again and I immediately remember why I stopped getting these.

Thank you for your review, Nicholas! We would like to gather more information about your experience with this cup. A Customer Solutions Representative will contact you soon.

Review by

Michael G.

Posted on 02/14/2025

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

Durable, and long term shelf stable. Have had a case of the that hadn’t been put to use right away and am quite pleased to see that they are just as durable AND flexible as the day they were delivered!

Review by

Donald P.

Posted on 08/31/2024

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain
Capacity:
32 oz.

Very study cups. They worked excellent for our business.

Review by

Lyndsey H.

Posted on 04/01/2024

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

These cups are not sturdy. We had cups crack on us just by pulling them off the top of another. Very disappointed in the quality of cups. We have a 2 boxes that we can not use because of the lack of quality. We tried to return them but they charge a restocking fee and a shipping fee. I would make sure you know what you're buying before you buy because the return process is not customer conducive.

Thank you for your review, Lyndsey! We are sorry this cup has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Marie B.

Posted on 05/31/2023

Verified Purchase

Rated 5 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

These cups are perfect for our iced coffees and smoothies! Fits choice flat and dome lids perfectly for a secure fit. Heavy or light weight drinks, never any issues.

Review by

Amber S. from Wildflower Herb Pharm

Posted on 04/17/2023

Verified Purchase

Rated 3 out of 5 stars
Capacity:
24 oz.

These cups are nice and clear but very thin. The lids that "work" with the cups are hard to get onto the cup without cracking it. These cups crack pretty easily.

Thank you for your review, Amber! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Maria A.

Posted on 03/11/2023

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

we've had a problem with them splitting and bending when we use them for cold drinks. Customers would grabe and brake making a mess do to the issue. We switched to the dart ones and and notices that the choice lids do not fit,, now we have about 7 cases worth of choice lids with no use because of crappy choice cups. Is there a better quality 24oz that is compatible with the Choice lids?

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Chris G. from Lickee's & Chewy's

Posted on 01/03/2023

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
24 oz.

Just received these and they are very thin and crack very easily. We tried to use them for shakes and slushies but they cannot hold any products without cracking and splitting down the sides.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

171 G. from Victoria Restaurant

Posted on 12/21/2022

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

I bought these glasses for my business to serve drinks, the material of the glasses is not good, they break easily, I have to put them in double glasses because customers complain that they break and the juice is lost.

Thank you for your review! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Shawn L. from Double Mountain Coffee

Posted on 10/19/2022

Verified Purchase

Rated 1 out of 5 stars
Design:
Plain / Customizable
Capacity:
20 oz.

I got 2 boxes of bad cups. soooo thin. hard to get the lids on because the cup bends so easily. many of the cups are already cracked so I have to just toss them when I see it broken. I was told that the product has a disclaimer saying, "they can't guarantee the structure of their products" and that I would have to pay 20% restocking fee. Well these cups should not go back on the shelf with the condition they are in anyways, and they were sent like that to me. I have had a good experience with webstaurant store and products, but this one. ill be sure not to buy again. Pay the extra money and Get a different brand.

Thank you for your review, Paige! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!