Customer Photos & Videos

4.3

Rated 4.3 out of 5 stars

143 Customer Reviews

Customers Say

Most customers say this toilet paper is affordable, comes in large quantities, and gets the job done. Many find it soft enough and easy to store, but some mention it is thinner than other brands and may tear or shred more easily. Overall, it is seen as a good value for businesses or high-traffic areas.

  • paper
  • great
  • price
  • quality
  • value
  • roll
  • case
  • better
  • job
  • ply

This AI-generated summary was created from real customer reviews

Showing 40 of 143 reviews
Review by

Dylan

Posted on 03/13/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

The (GREEN) toilet paper is being PHASED OUT and now their warehouse are starting to ship the (BLUE) toilet paper. (March 2024). The green one was a good quality paper, but the blue one is far from good. It is very thin, it shreds all the time and it doesn’t flush (yes, it comes back up after flushed). A lot of our gym members have complained about how thin this paper is. Plus it will leave you a mess on the floor all day long. So beware because the green toilet paper was made in USA and the blue one is made in CHINA and we all know it’s because it is cheaper to make it in China. We have been a customer for 4 years now and sadly we had to find another provider.

Thank you for your review, Dylan! We are sorry this toilet paper has not worked well for you. Action has been taken to remedy this. We appreciate your concern about the quality of the paper, please note that no changes have been made to the quality of this paper. If this product no longer fits your needs, please reach out to our Customer Solutions team and they’d be happy to recommend some alternatives.

Review by

Chester C.

Posted on 02/29/2024

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

Apparently, there are two versions of this roll. One with the green wrapper and decorated pattern. The other wrapped with a blue stripe in the middle, ordinary polkadot pattern. My first two orders, I got the better one. The ones wrapped in green. For my third order, I got the ones wrapped in blue. Customer service said they're the same, just sourced differently even though they have the same item number. Quote from CS: "This is actually going to be the correct tissue paper. The paper is intended to be 2-ply, but it can have a different appearance depending on the manufacturer for it. If you scroll down on the item's page, you will see both of these types of rolls in photos on the page: https://www.webstaurantstore.com/lavex-janitorial-individually-wrapped-2-ply-standard-500-sheet-toilet-paper-roll-case/5002TP3X496E.html" The main photo is good, but scroll down, and there's a different looking roll. They're both 2 ply but the quality is day and night. The ones wrapped in blue are rougher, not soft, and could pass as a one ply. I'd give the green wrapped ones a 4.5 rating, and the blue a 2 rating.

Thank you for your review, Chester! We are sorry this toilet paper has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Diego G.

Posted on 04/17/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

Listen to all the bad reviews. They're true! They use to be better. Now they're terrible! Do yourself a favor and buy something better.

Thank you for your review, Diego! We would like to gather more information about your experience with this toilet paper. A Customer Solutions Representative will contact you soon.

Review by

Brandi Y.

Posted on 07/29/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Good toilet paper. Keep in mind it is generic but really good quality. Good price. Recently bought a different brand from a local bulk supplier. This price is better for the same quantity and quality.

Review by

Shaul A.

Posted on 10/24/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

grat value

Review by

Patricia H.

Posted on 10/15/2025

Verified Purchase

Rated 3 out of 5 stars
Type:
2-Ply

this toilette paper did not go over well with staff they found they used more than they usually would would other brands

Thank you for the review! We’re sorry this toilet paper is not working for your needs. Take a look at our other 2-ply toilet paper options here!

Review by

June L.

Posted on 08/27/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Great quality, feels soft but also doesn’t shred into pieces when you try to pull it.

Review by

Margaret D.

Posted on 01/10/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

At a good price and really good quality tissue toilet paper you can have a charmin ultra soft feeling when using. Also comes in big rolls so they last a good while too .

Review by

Antonio M.

Posted on 12/01/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

It is a great product and I will continue to use it.

Review by

Barbara P.

Posted on 03/30/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I am ecstatic to have found WebstaurantStore.com this year. Like most organizations, we try to reduce consumables' costs while keeping quality products. We placed one order to test this toilet paper and were very impressed with the quality and price. Unfortunately, we were paying double the cost for less quality from a local vendor. WebstaurantStore.com is our new vendor.

Review by

Barbara S. from Erie Brush & Mfg. Corp

Posted on 02/21/2023

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

NOt happy with this to rough

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Roger V. from ACC Family Business

Posted on 09/28/2017

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

Not bad for the price. Still believe the product could use a better production process. Reall thin and easily breakable. Still would recommend simply beacause of the price.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Tina V. from Church

Posted on 10/17/2016

Verified Purchase

Rated 1 out of 5 stars
Type:
2-Ply

I was looking for a better priced product compared to what we were currently using and thought I would give this a try. I was very disappointed with the quality. It is very thin and leaves pieces behind. I will not be purchasing this in the future.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Amy B. from Norfork Inn

Posted on 07/01/2016

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

This toilet paper is very thin. I was asked by my employees not to reorder. They said it is was not very good quality toilet paper.

Thank you for your feedback! We're sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Maebelle A.

Posted on 02/12/2026

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

Soft and reliable — the individual wrapping makes storage easy and keeps everything clean. Perfect for guest restrooms during busy service.

Review by

James

Posted on 05/12/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

The quantity is quite large, quite cost-effective

Review by

Greg R.

Posted on 05/04/2025

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Review by

Alma

Posted on 04/21/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
2-Ply

To thin not even are 2 play still very thin wont buying again sorry

Review by

Chris W.

Posted on 12/24/2024

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I originally bought this toilet tissue when it came in green packaging and have purchased it a few times. With 96 rolls in a box, it lasted me a very long time, making the price very reasonable—especially when combined with other items in my order to offset shipping costs. However, the price has gone up, so I’ve held off on purchasing the newer 'blue' version. I’m hoping it’s made with the same soft material as before. The inner cores of these rolls feel sturdier than those of store-bought brands, and the tissue itself is very soft. It flushes and breaks down easily, which helps prevent clogs. I also appreciate that each roll is individually wrapped, keeping them clean and protected even if I don’t use one for months. When I unwrap a roll, it’s as fresh as the day I received it. My only complaint is the price increase, including the high Read More

Review by

Sokol

Posted on 07/29/2023

Rated 5 out of 5 stars
Type:
2-Ply

Very soft and strong bath tissue compare to the other bath tissue best price on the market. My customers are happy . I recommend to all my friends . Restaurant store is the best. I am very satisfied with this product thankyou.

Review by

Nubia B. from Montclair Community Church

Posted on 03/08/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Arrived Perfectly. Waiting to see how long they last.

Review by

Jolee H. from Paper Service Company

Posted on 02/24/2023

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

this is the best toilet tissue i have found in this price range. it's pretty good for businesses. I will continue to buy.

Review by

Scott from Thomas Farms Deer Processing

Posted on 02/22/2023

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

More like single ply.

Review by

Jason S.

Posted on 07/21/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

This is a great deal on commercial toilet paper. We purchase almost weekly and are not disappointed. Shipping is fast and the quality is evident.

Review by

Molly H.

Posted on 01/13/2022

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I have been buying this Lavex Janitorial toilet paper for years and it gets the job done! It serves its purpose at a great price.

Review by

Barb W. from The Apple Shed

Posted on 10/21/2020

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

Rolls are a little smaller in size than the ones we usually get, which were out of stock. But still a good product, for a generic brand. Would buy again if need be.

Review by

Danielle A. from Revival Eastside Eatery

Posted on 07/11/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Lavex offers an affordable and reliable tissue paper for all of your commercial needs. Since the rolls have 500 sheets, we can make it through the shift without ever worrying about if the tissue paper will run out.

Review by

Michaela F. from Hhbc

Posted on 07/09/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

We love this toilet paper. It is soft and it’s a great value for the price you pay it’s septic safe we love it thank you!

Review by

Dan C. from Poke Bar

Posted on 05/31/2020

Verified Purchase

Rated 4 out of 5 stars
Type:
2-Ply

It is very cheap, but the quality is not very good. Hope to improve the quality a little bit. I think it can be used for more than two months.

Review by

Annette A. from Beverly Hills Inn La

Posted on 05/30/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

We use this for out 78 room hotel. It is soft and we love the way it is packaged in plastic. It fits easily on our maids cart. Great value as well.

Review by

Melinda D.

Posted on 05/03/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Bought this when we couldn't get the regular brands and it works just fine. No issues at all, I'd buy it again in a heartbeat. Stores really well too, no extra bulky plastic to deal with.

Review by

Stefania A. from Cakes By Stefania

Posted on 04/03/2020

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Great product and soft to use. Comes in large quantities and at a great price for the product. Great buy and will buy more in future.

Review by

Farzana N.

Posted on 11/07/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

My son is very happy with these toilet paper because it is very soft and more thick as compare to other brands in same price range. Price is unbelievable.

Review by

Rebecca L.

Posted on 10/17/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Great price for a good product! Fits My dispensers and it’s a lot cheaper than I was paying at another large wholesale store. Will order again.

Review by

Anthony

Posted on 10/07/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

I was a little leery about ordering this product. But the sheets aren't too thin, and it's much softer than I expected. Will continue to order this item.

Review by

Kyle F.

Posted on 09/26/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Nice soft and inexpensive toilet paper. We've been using this brand for a while now with no issues. It seems to fit in a variety of dispensers as well.

Review by

Daniel J.

Posted on 09/09/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

This is a really inexpensive product that works for us. We have a couple of customer bathroom sand never had complaints about it. It's not what I would use at home, but quite adequate for a business.

Review by

Alex

Posted on 08/23/2019

Rated 4 out of 5 stars
Type:
2-Ply

This toilet paper by lavex is pretty good. I would buy again. It is thin so not the best quality wise but the value of what you get for the price is a good deal.

Review by

Andrew S. from Em's Ice Cream

Posted on 06/04/2019

Verified Purchase

Rated 5 out of 5 stars
Type:
2-Ply

Affordable price and the material is good. Overall, the quality is acceptable and does the job! It stores well thanks to the individually wrapped rolls.

Review by

Alicia E.

Posted on 05/28/2019

Verified Purchase

Rated 3 out of 5 stars
Type:
2-Ply

We like that this is made from recycled paper but the rolls are kinda small in width and thickness. They look a little funny on our new toilet paper holder that seems to be made for the jumbo home size rolls. The other thing we notice is that the perforations don't work well. The TP tears where it wants to.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.