Customers report mixed experiences with these paper towels. Some find them thin and less absorbent, affecting their suitability for high-traffic areas, while others appreciate the cost savings. There are also inconsistencies in size and quality between orders. Generally, they are considered a good value for less busy settings.
This AI-generated summary was created from real customer reviews
These are terrible. The price is tempting but every time we try them they jam up in our dispensers. When we switch to the more expensive Merfin brand the problem goes away.
1 out of 1 found this review helpful
Thank you for your feedback! The quality of this paper towel roll has been since improved and will help with dispensing issues.
A little too thin for our preference. They would be fine in a bathroom that isn't frequently used but ours is very busy. A major plus is that they don't leave dust everywhere! We definitely appreciate that.
1 out of 1 found this review helpful
Thank you for your feedback! The quality of this paper towel roll has since been improved, and it is now a thicker and more absorbent product.
This product doesn't actually measure 10" wide. We had the product on auto reorder a previous rolls worked fine. We received a case and they measure 9 5/8 making them too short for the dispenser. It's a good towel but be aware WS doesn't guarantee its actual size. We spoke to WS customer service who would not provide a credit, or discount, so it's important people know the actual dimensions can be way off.
Thank you for your review, Thomas! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!
I have been getting these for several years on auto reorder. The quality has gone down drastically with the last 2 orders. The towels is now extremely thin and unabsorbant.! Very disappointed.
Thank you for your review, rachael! We’ve worked with the manufacturer of this item to improve the paper quality of these towels to help address your concerns. Moving forward, these paper towels will be stronger and more absorbent.
Great towel for the price. Nothing like saving money on something you know in advance that you are throwing away. Good savings on these compared to other suppliers.
This unfortunately is too thin and I find little pieces on the floor constantly. For a public restroom this just isn't durable enough but if its a private bathroom then a great value.
Thank you for your feedback! The quality of these paper towels has since been improved by the manufacturer, and they now use a higher quality paper to resist shredding.
These are an amazing price and great thick quality. They fit well in our automatic paper towel dispenser. Will definitely be purchasing again as needed.
