Customer Photos & Videos

3.0

Rated 3 out of 5 stars

13 Customer Reviews

Customers Say

Customer opinions on this dishwasher are mixed. Some praise its efficiency and compact design, ideal for small spaces, while others report issues with functionality and customer service. Common concerns include malfunctioning chemical pumps and temperature gauges.

  • dishwasher
  • great
  • machine
  • chemical
  • dishes
  • water
  • buy
  • company
  • definitely
  • features

This AI-generated summary was created from real customer reviews

Showing 13 of 13 reviews
Review by

Guo H.

Posted on 12/07/2022

Verified Purchase

Rated 1 out of 5 stars

Better put money into other brand than this one. it's the worst machine you can get. Only have 90 days of warranty for service. First the machine come leaking water. After 90 days the chemical pump stop working. Which they will not fix it without paying it.

We appreciate your review. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Rick D. from Precinct Pizza 2 Cross Cr

Posted on 03/04/2022

Verified Purchase

Rated 1 out of 5 stars

Dishwasher did not work from the start. Company would not stand behind their product. Had to pay their service company $311 to fix it. Just not a good experience with this company.

We appreciate your review, Rick. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Bollywood P.

Posted on 04/23/2024

Verified Purchase

Rated 1 out of 5 stars

We couldn't figure out why it is not sending sanitizer or dish liquid into the machine. We paid so many technicians to check this. No one was able to resolve it even after spending hours on it. We never got to use it. We wasted money on this. If there is a chance to take it back atleast for half the price we would be happy to return.

We appreciate your review. We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon.

Review by

Danae S. from Charmed.

Posted on 12/24/2018

Verified Purchase

Rated 5 out of 5 stars

This is a great piece of equipment for a great price. It is great and does exactly what I need it to do in my small cafe.

Review by

Linji H.

Posted on 05/01/2025

Verified Purchase

Rated 1 out of 5 stars

The chemical pumps does not work after everything set up. can not find any information online.

Thank you for your review, Linji! We would like to gather more information about your experience with this dish machine. A Customer Solutions Representative will contact you soon.

Review by

Judy G.

Posted on 12/27/2023

Verified Purchase

Rated 4 out of 5 stars

Does a pretty good job. The only complaint that I have is that it appears the temperature gauge doesn't work properly. I've never seen the temp move. It just sits at 90 degrees. It really needs to have a booster. If you want high heat, you'll need to purchase another dishwasher, otherwise it is a chemical sanitizing washer. High heat helps the items to dry faster after washing as well.

Thank you for your review, Judy! We are sorry you've had issues with this product. A Customer Solutions Representative will contact you soon!

Review by

Kongwei T.

Posted on 12/11/2025

Verified Purchase

Rated 1 out of 5 stars

not good

Thank you for your review, Kongwei! We would like to gather more information about your experience with this dish machine. A Customer Solutions Representative will contact you soon!

Review by

Wu L.

Posted on 04/03/2024

Verified Purchase

Rated 1 out of 5 stars

Don’t buy, after 1 month stop working, and the customer service terrible too

We appreciate your review, Wu. We wish this dish machine would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Helen T. from Super Pho

Posted on 08/08/2020

Verified Purchase

Rated 5 out of 5 stars

This dishwasher is great quality and I have had no problems with it. The washer is small and compact, which is perfect since my kitchen is small. So far, this is the best dishwasher solely because of the many additions it comes with. My favorite is the tray on the side to collect waste from dishes, so it doesn't cause any clogging, as well as its "dump and fill feature" which replaces the used water with fresh water between washes. It is pricey, but because of the many features it has it is worth it in the long run.

Review by

Josefina A. from Tasty Creations Catering

Posted on 04/02/2018

Verified Purchase

Rated 5 out of 5 stars

Just received and hooked this little gem up this week. Does what the ad says it does. I cannot believe how fast it washed the dishes.

Review by

Antony S. from TOMMY's PIZZA

Posted on 12/16/2017

Rated 5 out of 5 stars

love this machine, This machine cleans up to 39 racks per hour, but only uses 1.02 gallons of water per rack. It features built-in chemical pumps and easy-access controls to make installation and operation quick and easy.

Review by

David C. from The Tea Kettle Restaurant LLC

Posted on 03/22/2017

Rated 5 out of 5 stars

This dishwasher is one of the best I've ever used. I would definitely definitely buy it again. Washes the dishes so great. I'm excited to possibly buy a second one definitely recommend it.

Review by

Gay M. from The Inn At Shasta Lake

Posted on 02/06/2016

Rated 4 out of 5 stars

I purchased this dishwasher to replace an ancient dishwasher for the local Lions Club. I chose this model primarily based on price. The kitchen is only used about once per month, so this was needed to meet code, and of course is very handy on those occasions when it is needed.