Overall I'm happy with the shelving however the packing leaves a lot to be desired. The shelves and posts were all slightly bent during shipping. It's functional but the shelves are not completely level due to the shipping damage. Not enough to go through the hassle of returning but noticeable to me. There is also a little bowing on one of the shelves from having heavy items stacked on top during shipping but again not a big enough deal for me to go through a return and probably having the same issue with a replacement due to the poor packing for shipping. I need another unit but I'm on the fence due to the packing issue. Also one box was damaged and missing a part however it was replaced immediately. Customer service is five stars! Just wish packing was better and FedEx was more careful.
Thank you for your feedback, Samuel! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!
WebstaurantStore Customer Solutions