4.0

Rated 4 out of 5 stars

51 Customer Reviews

28 reviews rated this 5 out of 5 stars.

9 reviews rated this 4 out of 5 stars.

6 reviews rated this 3 out of 5 stars.

3 reviews rated this 2 out of 5 stars.

5 reviews rated this 1 out of 5 stars.

Customers Say

Customers generally appreciate the pump for its ease of use and consistent dispensing, particularly with thicker sauces. Some users report issues with clogging and difficulty cleaning. There are concerns about durability and parts breaking, with a desire for replacement components being available separately. Overall, opinions on the pump's performance and value vary.

  • pump
  • sauce
  • pumps
  • ghirardelli
  • great
  • bottle
  • clean
  • easy
  • sauces
  • much

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Virginia G. from Dominic Guagenti

Posted on 02/23/2022

Verified Purchase

Unfortunately these have been a constant struggle. They work, then they don't. We have tried cleaning daily and consistently end up just pouring from the Ghirardelli bottle. Also the end is not long enough to reach what is remaining in the bottle, which results in pouring from the bottle.

8 out of 8 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Keren R. from Brewed Process

Posted on 04/17/2023

Verified Purchase

These pumps are no good. Ghirardelli has great flavored syrups, but their pumps are junk especially for the prices they charge. Go Monin.

4 out of 4 found this review helpful

Thank you for your review, Keren! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Joel M.

Posted on 12/07/2021

Verified Purchase

These work but we feel that they could have a longer tube to get more sauce out of the bottom of the containers. They come apart into a lot of pieces to be able to clean them well but our staff hate having to put the puzzle back together.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

D D.

Posted on 10/13/2021

Verified Purchase

Super pump! i buyed for Chirardelli Caramel Sauce and I am very satisffied with it! it doesnt get clogged and its very easy to clean!

2 out of 2 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Kenneth P. from Mugsy's Coffee Company

Posted on 03/07/2021

Verified Purchase

LOVE THE PUMP. I JUST WISH IT WAS SOME WAY TO ORDER THE TIPS ONLY AND THE PARTS OF THE TIPS. THE PLASTIC CAPS SEEMS TO BREAK EASLY. I HAVE 10 PUMPS BUT ONLY 3 TIPS. SAD

1 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Brittany S.

Posted on 10/10/2024

Verified Purchase

They do work great, but we Cant use because they quickly get covered in mold somehow! So we've lost a lot of chocolate syrup having to throw away the entire thing.

We appreciate your review, Brittany! We would like to gather more information about your experience with this sauce pump. A Customer Solutions Representative will reach out to you soon!

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Scott D.

Posted on 06/27/2024

Verified Purchase

These pumps are good for the Ghiradelli sauces. I wouldn't recommend them for other brands.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Jack B.

Posted on 05/01/2023

Verified Purchase

Over all this has been a good pump to use. I use it in my coffee shop. Once i realized all the pieces that actually came off , I was able to clean it much better. I am concerned up the little rubber piece at the end of the spout coming off and going in to a customers drink. I wish you could buy those separately because to do break easily.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Luis W. from Coffee Beanery/ L&A Cafe, LLC.

Posted on 03/27/2023

Verified Purchase

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Bernice B.

Posted on 01/10/2022

Verified Purchase

We have three of these and never have had issues . Customers use them daily and we have very heavy traffic!. The pour just the right amount!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Lesli L.

Posted on 12/27/2020

Verified Purchase

I don't know how to feel about this pump! It works great at first, but then.... it stops working! I cleaned it and tried adjusting the pump and nothing comes out! We're just pouring the sauce into the cups without the pump! Too m much work!

0 out of 1 found this review helpful

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Michele F.

Posted on 12/18/2020

Verified Purchase

They work great... until they don't. Wont pump efficiently after 1/3 - 1/2 gone. Contacted support and was sent a replacement. Now that one is doing it too. These are expensive pumps to not be able to use.

Thank you for your feedback! We are sorry your Ghirardelli .5 oz Flavoring Pelican Sauce Pump for 64fl oz. Plastic Bottles was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Steve S. from K's Koffee

Posted on 10/23/2020

Verified Purchase

Bought 4 of them for the thick Ghirardelli Sauces, none of them worked, tried it in water and they would pump but not what they were intended for.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Alec K. from Na

Posted on 05/05/2020

Verified Purchase

This is a great pump. But, when you start a new bottle of thick syrup it takes it forever to come thru the tubing. It is also very hard to clean the pump if you're trying to reuse it because it gets quite expensive having to purchase a new pump for every bottle.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Matthew E. from KB Scoops LLC

Posted on 04/25/2020

Verified Purchase

Pump is good for thin liquids. When we used for peanut butter sauce it would clog and is very difficult to clean when done fo the year.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jordan S. from The Nest Cafe

Posted on 01/30/2020

Verified Purchase

This pump is versatile and fits all the different containers that we use for syrups that are 64oz. In size. Clean and easy to install.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Melyce K. from MK Cafe & Catering

Posted on 01/17/2020

Verified Purchase

A great item to have in your café or coffee shop business. It works well for my needs and I will likely be purchasing more in the future.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer B. from The Southern Cup

Posted on 01/13/2020

Verified Purchase

This syrup pump works so well and is so easy to pump. Not only does it fit in the ghiradelli syrup but also fits in the tornai sauces as well!

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Ana W.

Posted on 11/23/2019

Verified Purchase

Wish these pumps worked well, but they don't. They get clogged all the time and there is so much waste left behind. It's partly due to design and due to the syrups being so thick. And they're pricey but you have no other option if you're buying Ghirardelli products.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Derrick H. from Raecole's Coffee Bar

Posted on 10/29/2019

Verified Purchase

These pumps work great! We love being able to easily take them apart to clean and sanitize. Great pump and puts out a decent amount of syrup!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Abby M. from Brewrista And The Bean

Posted on 08/23/2019

Verified Purchase

Pumping the chocolate will be so much easier now that this pump reaches the bottom of the jug! Thank you for making products that help our business run smoother!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Thomas M. from ACG Management, LLC

Posted on 07/09/2019

Verified Purchase

love this pump works perfectly no clogging or over pumping well worth the money saves time and product just perfect amount pumped every time you use it

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Alisha H. from Kersey Gathering Grounds

Posted on 06/05/2019

Verified Purchase

This flavoring sauce pump is amazing and easy to work with. The way the pump is set up makes it a lot easier for you to clean by it being nice and easy to disassemble. The sauce runs smooth as soon as it is pumped.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer B.

Posted on 05/20/2019

Verified Purchase

These pumps do their job just as described. They are very thick and sturdy and hold up well and do a good job of getting all the ingredients out of the tub’s.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shaun M. from The Press Cafe & Bistro

Posted on 05/16/2019

Verified Purchase

This pump works well and fits the ghirardelli chocolate sauce bottle perfectly. Great for knowing every mocha is made with the same amount of sauce.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Andrea O.

Posted on 11/10/2018

Verified Purchase

This pump works well with the Ghirardelli sauce bottles and is easy to use and easy to clean. It is quite large so it takes up quite a bit of space (the blue and white pump part sticks out quite far) - so it might not be a great fit for small spaces.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Keola from Billy Goat

Posted on 09/10/2018

Verified Purchase

This pump is great for the thicker caramels and chocolates. It comes a part easily for cleaner. Never clogs and screws on and off easily.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Nate K. from Husam Shabaneh

Posted on 08/10/2018

Verified Purchase

Makes getting the Ghirardelli sauces even more attractive for our ice cream shop. They dispense very effectively and clean up decently for a pump. They do secure tightly to the ghirardelli sauces and ensure proper portion control. I am worried about overall waste when cleaning them - quite a lot of sauce remains in the pump when replacing containers or cleaning at the end of the night. With the loss from cleaning the pumps, I don't feel like I'm getting the best bang for my buck. But during service, I absolutely love how much easier these pumps are than having bottles scattered everywhere. Its a give and take that works well for our situation.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Helen C. from Luce Avenue Coffee

Posted on 05/09/2018

Verified Purchase

Ok ok. There should not be anything wrong with this item. It is cheaper but there is shipping cost which it evens out compare to other website.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Schuyler G. from Higher Grounds @ Geist Christian

Posted on 05/07/2018

Verified Purchase

These pumps are perfect! They don't clog like most of the other pumps that we have tried. We also use the Ghiradelli Chocolate Sauce and Ghiradelli Caramel Sauce (all purchased here) and we love the pumps with these products. They don't drip neither.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Steve J. from Beca House Coffee Co

Posted on 04/18/2018

Verified Purchase

When you are needing to keep the line moving, these pumps are the trick. They are the perfect measurement, and it takes very little time to pump out multiple drinks....perfectly every time!

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Jimmy T.

Posted on 02/13/2018

Verified Purchase

These pumps are pretty bad. They stop pumping chocolate when the container has about 1/3 left. Ghirardelli makes some amazing sauce but their pumps need some work for sure.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 4 out of 5 stars
Rated 4 out of 5 stars
Review by

Jacqui S. from Fika, LLC

Posted on 02/12/2018

Verified Purchase

These sauce pumps are perfect for our Ghirardelli sauces. I love knowing exactly how much sauce we are putting in each drink thanks to the consistent portioning. Not sure if the problem lies with the sauce, the bottle or the pump but there is often a LOT left in the bottle when the pump stops pumping which leads to either wasting sauce or a complicated process trying to get the extra out of the bottle.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Bottega L. from BH

Posted on 02/07/2018

Verified Purchase

Was really excited to find these, because the vendors sell them for so much! They were too short, it was like 1 inch of sauce left in the bottle.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Brian M. from Shivers Frozen Custard

Posted on 02/05/2018

Verified Purchase

These work great, the fit the Ghirardelli sauces, pump like champs. Even on thicker fudges, these rarely ever give out, just stay up on cleaning them.

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Michele R.

Posted on 01/15/2018

Verified Purchase

These pumps do an ok job pulling up the thick Ghirardelli syrup, but I honestly expected better with the name brand itself. We have had two of them break on us and had to re-order.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Rated 3 out of 5 stars
Rated 3 out of 5 stars
Review by

Tomi R.

Posted on 01/06/2018

Verified Purchase

These sauce pumps seem to work well most of the time. However, they are a bit of a hassle to clean and we often end up with sauce leaking from the nozzle after about a month of use.

Thank you for your review, Tomi Rose! We are sorry this Ghirardelli .5 oz Flavoring Sauce Pump has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Lane C. from Open Range Coffee & Cafe

Posted on 12/05/2017

Verified Purchase

We bought this pump to use with the Ghirardelli caramel and chocolate sauces that we are using in our coffee shop. They are easy to use and dispense the perfect amount for our specialty coffee beverages.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer B. from The Bean Tap

Posted on 10/26/2017

Verified Purchase

This pump works great. It's much easier to pump than some of the other pumps I've bought. So far, I haven't had any issues with it.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Shishun C. from Organic Fusion Teahouse

Posted on 08/24/2017

Verified Purchase

I'm so glad webstaurant starts carrying this product because I used to order them from ghiradelli website and they are more expensive. Now I can just order a set of 6 at a cheaper price and still get the best quality pump. Note, you do need to use with ghiradelli bottles