Customer Photos & Videos

4.9

Rated 4.9 out of 5 stars

187 Customer Reviews

Customers Say

Customers appreciate this cocoa powder for its rich and versatile chocolate flavor, ideal for both baking and beverages. It blends well with various flavors, offering a smooth and creamy texture. The product is also noted for its good value and consistent quality, making it a popular choice for repeated purchase.

  • chocolate
  • cocoa
  • powder
  • great
  • rich
  • flavor
  • white
  • ghirardelli
  • quality
  • price

This AI-generated summary was created from real customer reviews

Showing 40 of 187 reviews
Review by

Shyana H. from Reice's Confectionery

Posted on 01/20/2021

Verified Purchase

Rated 5 out of 5 stars
Package Size:
25 lb.
Flavor:
Sweet Ground Dark Chocolate & Cocoa

I own a small bakery, and one of my most popular cookies is the Tuxedo (dark chocolate white chip cookie). We sell out every week, and for good reason. I’ve been using the Hershey’s Special Dark cacao powder, but cannot source it in bulk, which for time and cost purposes, is rather important. I ended up on Webstaurant looking for baking spices for my holiday cookies, and started to browse, as one does, and found this 25 lb. answer to my problems! Ghirardelli is a well know and respected brand, so after crunching the numbers, and realizing I could be saving upwards of $70 by switching and buying in bulk, it was a no-brainer! That being said - this chocolate/cocoa powder did not work for what we intended (see video) but we were able to use it to make those popular hot cocoa bombs and EVERYONE loved them!

Review by

James H.

Posted on 07/01/2023

Verified Purchase

Rated 2 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Should be indicated that this is in fact not to be used as cocoa powder, and strictly for beverages, and potentially buttercreams. Will cause baked goods to sink, and crack, and icings to split/separate.

Thank you for your review, James! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Dylan D. from Black Brew Coffee House

Posted on 02/08/2022

Verified Purchase

Rated 5 out of 5 stars
Package Size:
25 lb.
Flavor:
Sweet Ground White Chocolate

There is no white chocolate powder quite like the Ghirardelli white chocolate. We use it in our coffee shops and the customers absolutely love it! If you want to make an amazing white mocha, you need this white chocolate.

Review by

Alexander H.

Posted on 01/13/2022

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Sunrise Dutch Cocoa

Absolutely the best cocoa powder I've used! I noticed the zip tie on the bag is reusable, just as I was about to cut it off.

Review by

Lisa G. from Midwest Treats

Posted on 11/23/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3.12 lb.
Flavor:
Sweet Ground White Chocolate

Absolutely delicious! I use this hot chocolate to make my white chocolate and white chocolate mocha hot chocolate bombs. It’s creamy and smooth. Not too sweet either.

Review by

Caitlyn R.

Posted on 08/17/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

This powder makes rich tasting hot cocoa. Tastes great with milk. However, we prefer to mix in a little bit more to make it a little bit thicker. Have been repurchasing this product.

Review by

Emma L. from Wildflower Bakery

Posted on 11/01/2018

Verified Purchase

Rated 4 out of 5 stars
Quantity:
Each
Flavor:
Majestic Dutch Cocoa

This is a really great value for cocoa powder so I will definitely continue to purchase. I use this cocoa powder in brownies, cakes, cupcakes, frostings and cookies and is quite versatile for all. However, I was surprised to find it doesn't have as much chocolate flavor as I would like. When using this cocoa powder in my bakery recipes I either have to increase the amount of cocoa powder used or pair this with natural cocoa powder in order to get the depth of chocolate flavor I am looking for.

Review by

Jerry C.

Posted on 02/08/2018

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Love the Ghirardelli sweet and ground cocoa powder, and it makes the best tasting chocolate frosting ever. Great quality and super smooth with no lumps.

Review by

Brad S.

Posted on 01/17/2018

Verified Purchase

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

We use this mix with steamed milk and it makes a fabulous rich hot chocolate. Our customers love it and it really tastes like a genuine homemade hot cocoa.

Review by

Wendy M. from Bake Me Happy, LLC

Posted on 09/20/2017

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Majestic Dutch Cocoa

This cocoa powder is very dark and delicious. We find that we need to use less, which is always a bonus. We will be ordering this again.

Review by

Zorriana

Posted on 11/01/2024

Verified Purchase

Rated 2 out of 5 stars
Quantity:
Each
Package Size:
3.12 lb.
Flavor:
Sweet Ground White Chocolate

Poorly packaged and damaged in transit. I gave 2 stars because they did refund me. However, they need to work on packaging because this is not the first item to arrive damaged.

Thank you for your review, Zorriana! We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Bernadette D. from Mama Bears Kitchen Co

Posted on 07/18/2022

Verified Purchase

Rated 5 out of 5 stars
Package Size:
25 lb.
Flavor:
Sweet Ground Dark Chocolate & Cocoa

A great substitute for dark chocolate chips. The powder is smooth and blends in well. provides a great rich dark chocolate flavor to any mix, cocoa or dessert.

Review by

Yolanda P.

Posted on 07/07/2021

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3.12 lb.
Flavor:
Sweet Ground White Chocolate

This was not flaked white chocolate as we expected, however has a sugar like texture, combined with what looks like coffee mate, sounds gross but tastes divine. It makes the most amazing white hot chocolate when you stir four tsp into a mug of hot milk, and stir the same amount into freshly brewed coffee,( we have a senseo) and you have the most luxurious white mocha you can imagine. Rich, tasty and not too expensive this is worth every single naughty calorie. Oh and Hubbie says that it tastes awesome straight from the spoon in all it's grainy glory.

Review by

Misti S.

Posted on 02/21/2021

Verified Purchase

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Love Ghirardelli Cocoa powder. I use this cocoa powder in my bakery for all kinds of things, not just hot chocolate, but also hot cocoa bombs and great tasting recipes.

Review by

Sally E.

Posted on 11/09/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Majestic Dutch Cocoa

In my opinion Ghiradelli makes the best chocolate due to the smoothness and deep flavor, and this definitely applies to their dutch cocoa powder. It has a very rich chocolate flavor. But is is not acidic like other lower quality brands, and it has a very smooth tasting experience whether made into cocoa or in baked products. Can't beat this cocoa powder.

Review by

Jared K. from Kino's Coffee

Posted on 08/05/2019

Verified Purchase

Rated 5 out of 5 stars
Package Size:
10 lb.
Flavor:
Chocolate

We LOVE this Ground Chocolate! We use it all the time in may of our drinks!! We use it in espresso drinks as well as blended drinks and it works perfectly! Highly recommend!

Review by

Melissa F. from All In The Details

Posted on 06/14/2018

Verified Purchase

Rated 5 out of 5 stars
Package Size:
10 lb.
Flavor:
Chocolate

I've used this product as drinking chocolate and also in baked cookies, brownies and cupcakes! Delicious, full, rich chocolate flavor. It does have sugar so cannot be used in buttercream.

Review by

Gina P. from Gina's Cookie Company

Posted on 05/09/2018

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Ghirardelli sweet ground chocolate cocoa powder far exceeded my expectations. I am a huge Hershey fan but after trying this for the first time I have to say I am in love.

Review by

Heather V. from Daylight Doughnut

Posted on 04/05/2018

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Majestic Dutch Cocoa

This Cocoa powder is absolutely delicious. It comes wrapped in plastic and in a large box. We will transfer it to an airtight container to keep it fresh. We are very happy with this product so far!!

Review by

Jonathan P. from Pittman's Country Market

Posted on 01/17/2018

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

I love using this sweet ground chocolate powder in protein shakes. The added chocolate flavor really makes them taste amazing. I love buying in bulk and saving money. It is well packaged making for easy storing.

Review by

Jeremy A. from Barton County Coffee Company

Posted on 04/28/2017

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

This is a really good product. Not only can you make it into hot chocolate, you can mix it into certain drinks and use it like a frappe powder. Good product.

Review by

Corner G.

Posted on 03/02/2017

Verified Purchase

Rated 5 out of 5 stars
Package Size:
30 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Our coffee shop usually orders straight from Ghirardelli corporate ordering, but Webstaurant comes in so handy when we need something ASAP. We use the sweet ground chocolate in our hot chocolates and mocha lattes, and its delicious! We get tons of compliments on the flavor, and were even in the local paper for the popularity of our hot chocolate. This price is great too, barely more than from Ghirardelli themselves.

Review by

Tina C.

Posted on 10/24/2025

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Sunrise Dutch Cocoa

Fantastic quality. Makes everything a little more premium tasting.

Review by

Amanda F.

Posted on 10/13/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Dark Chocolate & Cocoa

arrived on time, and being the brand is a great brand tasted great.

Review by

Laura Y.

Posted on 08/21/2025

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Sunrise Dutch Cocoa

We have been using this brand of cocoa powder for 5 years and it never misses.

Review by

Jeni R.

Posted on 07/10/2025

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Majestic Dutch Cocoa

Highly recommend this product, it has easily become my new favorite cocoa powder!

Review by

Paul T.

Posted on 06/29/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Majestic Dutch Cocoa

As a pastry chef in a high-volume restaurant, create chocolate ganache and brownies, and it’s an outstanding ingredient. This premium Dutch-processed, nib-alkalized cocoa, with 20-22% cocoa butter, delivers a bold, rich chocolate flavor and a deep, dark brown hue.

Review by

Scott M.

Posted on 03/24/2025

Verified Purchase

Rated 4 out of 5 stars
Package Size:
25 lb.
Flavor:
Sweet Ground White Chocolate

We have been using the White Chocolate in our cafes now for 5 years and love it.

Review by

Stephanie R.

Posted on 01/24/2025

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3.12 lb.
Flavor:
Sweet Ground White Chocolate

We use this in our white mocha.. so many possible variations! Blueberry and cinnamon, lavender white hot chocolate, caramel drizzle.. so good in so many things. Including iced and blended.

Review by

Dana M.

Posted on 12/08/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Majestic Dutch Cocoa

I researched before buying this cocoa powder and have enjoyed it in several applications. The flavor is rich and enhances the taste of chocolate syrup, cookies, rum balls, etc. The weather is just now getting cold enough to make hot cocoa. I expect rave reviews!

Review by

Christine D.

Posted on 10/23/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Delicious chocolate flavor! You will love it if you like chocolate!!! It's so yummy!

Review by

Laura D.

Posted on 08/08/2024

Verified Purchase

Rated 5 out of 5 stars
Package Size:
10 lb.
Flavor:
White Chocolate

We love the Ghirardelli white chocolate powder for our coffee shop. We’ve tried other brands, but nothing compares to Ghirardelli. The product is top notch for our white mochas!!

Review by

L

Posted on 05/15/2024

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Majestic Dutch Cocoa

Makes one of our best ice cream flavors. Very rich and nice medium color.

Review by

Philip K.

Posted on 02/28/2024

Verified Purchase

Rated 5 out of 5 stars
Flavor:
Majestic Dutch Cocoa

If you haven’t tried Majestic cocoa you’re missing out. It’s an exceptional product with a very robust chocolate flavor that works well in baked off products, fillings, frostings, and beverages. You simply don’t get the same quality finished products when using lower grade cocoas. WebstaurantStore offers the bulk pack at a great price compared to the 2# cans you can probably find locally.

Review by

Farouk G.

Posted on 10/08/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

We use this Ghirardelli sweet ground chocolate & Cocoa powder for our smoothies. We love the flavor it gives our chocolate flavored smoothies.

Review by

Keren R.

Posted on 10/02/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3.12 lb.
Flavor:
Sweet Ground White Chocolate

Switched to this instead of the actual frappe mix and am having great results! Great flavor plus it is bringing my cost down per drink.

Review by

Dawn H.

Posted on 07/04/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Flavor:
Majestic Dutch Cocoa

The Majestic Dutch Cocoa by Ghirardelli is flavorful, rich and delicious in our Local Acre baked goods. The cannisters make it easy to use and we have very little, if any, waste. Products arrive very quickly, too.

Review by

Maxine Z.

Posted on 05/08/2023

Verified Purchase

Rated 5 out of 5 stars
Package Size:
10 lb.
Flavor:
White Chocolate

Great for my white chocolate mocha

Review by

Bon M.

Posted on 04/10/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
Each
Package Size:
3 lb.
Flavor:
Sweet Ground Chocolate & Cocoa

Delicious

Review by

Luis W. from Coffee Beanery/ L&A Cafe, LLC.

Posted on 03/27/2023

Verified Purchase

Rated 5 out of 5 stars
Package Size:
25 lb.
Flavor:
Sweet Ground White Chocolate