1.4

Rated 1.4 out of 5 stars

10 Customer Reviews

Customers Say

Customers appreciate this popcorn machine for its quick popping ability and ease of use, making it popular for both home and commercial settings. Some users note challenges with durability and cleaning, particularly around the kettle and glass areas. Overall, it is favored for its efficiency and the enjoyment it brings to various events.

  • machine
  • kettle
  • popcorn
  • batches
  • bought
  • carnival
  • king
  • bucket
  • commercial
  • concessions

This AI-generated summary was created from real customer reviews

Showing 10 of 10 reviews
Review by

Thomas C.

Posted on 10/21/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

I also had multiple kettle failures. "Thank you" to Webstaurant for giving a refund so I can purchase a different make/model.

Thank you for your review, Thomas! We would like to gather more information about your experience with this popcorn machine. A Customer Solutions Representative will contact you soon!

Review by

Roddy M.

Posted on 10/08/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

Bought the commercial popcorn machine WITH warranty and yet we have to replace the bucket (12 oz. Popcorn Kettle for PM50NR) every couple months. But now that we need it yet again, we can't get a hold of anyone to send out a new one??? We bought one (Carnival King commercial popcorn machine) a couple years ago, that one was better but the bucket would still go out but not as quick...

Thank you for your review, Roddy! We would like to gather more information about your experience with this popcorn machine. A Customer Solutions Representative will contact you soon!

Review by

Michelle M.

Posted on 07/12/2024

Verified Purchase

Rated 2 out of 5 stars
Type:
12 oz. / 120V / 1800W

Pops quickly, but not efficiently. Lots of old maids. The release handle for the kettle is the worse design. IT IS NOT SAFE!!! You will get burnt without the use of an oven mitt to protect your knuckles.

Thank you for your review, Michelle! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist!

Review by

Mike B.

Posted on 05/30/2024

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

We use our machine for our school store run by the special education program. After only one month of making 4-5 batches of popcorn each day during the workweek, the machine stopped heating up to cook the popcorn This is the second machine we've bought of Carnival King in the last 2 years and have had 2 other kettles sent to us for the same issue in the past. Webstaurant has been great at handling our issues and supplying us with replacements but it is clearly a manufacturing issue on Carnival King.

Thank you for your review, Mike! Our Customer Solutions team has been in touch with you about this popcorn machine. Please reach out if you have any questions!

Review by

Annelise T.

Posted on 12/04/2025

Verified Purchase

Rated 3 out of 5 stars
Type:
12 oz. / 120V / 1800W

It works OK but the kettle button has stopped working twice in 6 months. We use it 5 days/week. This seems not great.

Thank you for your review, Annelise! We would like to gather more information about your experience with this popcorn machine. A Customer Solutions Representative will contact you soon.

Review by

Sandra M.

Posted on 05/22/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

This machine is not worth your money. We had to replace the 1st machine after 3 months and then had to replace the kettle in January. That replacement kettle has stopped working and they are offering a 50% discount towards a new machine. No Thank you.

Thank you for your review, Sandra! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on this order, we are happy to assist.

Review by

Fruitland S.

Posted on 05/09/2025

Verified Purchase

Rated 2 out of 5 stars
Type:
12 oz. / 120V / 1800W

Unfortunately, this item has not worked out well for us at all. I originally purchased it for our HS concession stand and it was too slow to keep up with the demand. I had to pull it out of service and I eventually moved it into the school store that our business class runs which has a lighter demand thinking it was just the speed of the machine. However, it continued to get worse and now, the kettle barely gets luke warm and is not longer able to pop at all. It is just under a year old and has barely been operational during that time.

Thank you for your review! We would like to gather more information about your experience with this popcorn popper. A Customer Solutions Representative will contact you soon.

Review by

Christian D.

Posted on 04/28/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

Purchased back in July of 2024. Was the perfect size for running an outdoor concessions. After about a month the kettle was not getting hot enough. Please look into other popcorn machine alternatives. This product is not worth the money. Total Disappointment!!!

Thank you for your review, Christian! We would like to gather more information about your experience with this popcorn popper. A Customer Solutions Representative will contact you soon.

Review by

Doug C.

Posted on 02/14/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

This unit lasted 3 uses. Stay away from this brand.

Thank you for your review, Doug! Our Customer Solutions team will remain in contact with you about this.

Review by

Kimberly S.

Posted on 01/21/2025

Verified Purchase

Rated 1 out of 5 stars
Type:
12 oz. / 120V / 1800W

Not impressed. Purchased this in JULY. Used it for a field show event at work. It couldn't keep up. After popping about 30 batches... we eventually went back to our older machine. That machine would pop 3 batches in the amount of time that it would take for this machine to even BEGIN popping.

Thank you for your review, Kimberly! We would like to gather more information about your experience with this popcorn popper. A Customer Solutions Representative will contact you soon.