Carnival King CCM28 Cotton Candy Machine with 28" Stainless Steel Bowl - 110V

Item #: 382CCM28

Quickly and effortlessly spin an American classic with this Carnival King CCM28 cotton candy machine! With a steady production rate of two cones per minute, this machine makes it easy for you to keep up with demand and add more sales to your daily business! The CCM28's durable and reliable belt-driven operation delivers 1030 watts of power to boost all-day-long production, and includes two replacement belts.

Overall User Rating:

Carnival King CCM28 Cotton Candy Machine with 28" Stainless Steel Bowl - 110V

4.1 stars from 54 reviews


People Talk About:

machine candy cotton great sugar easy head cone floss customer
  • Arrange by
    3 out of 4 found this review helpful

    This should be no stars, but it's not an option. I ordered this after customer service said it was shipping from 2 states away, and I needed it quick. When it eventually shipped it was literally from the opposite coast. When it arrived it was dented in several places. When I plugged it in, it blew a fuse. When I eventually got it plugged into another outlet, nothing spun and sugar started bubbling out of the screws.

    Posted on

    Thank you for the review, Marcus. We're sorry this was damaged. A Customer Solutions Representative will contact you about this shortly.

    WebstaurantStore Customer Solutions

    3 out of 4 found this review helpful

    Loved it huge hit at outdoor pool party. I couldn't keep the line down. It is well worth the investment! Guests didn't believe I owned my own cotton candy machine. Definitely a crowd pleaser! It is always a huge party favorite Adrienne

    Posted on

    2 out of 2 found this review helpful

    This thing is awesome we bought it to bring it to the school for fundraisers and we're just going to give it to you it was on sale for a great price so I couldn't pass it up fantastic deal works great

    from N/A Posted on

    2 out of 3 found this review helpful

    First and last Carnival King product. There are 9 positive reviews of this product from owners who have just received their machines and are still dazzled by the newness. I, however, have the opportunity to review this product after a few months of ownership and have discovered that Carnival King has abysmal customer service post-sale. I cannot get a replacement head for this machine. Direct contact with the company has yielded no luck. Their excuse: Sorry, we don't sell directly to consumers. After contacting Webstaurant Store and their other distributor, lo and behold, there is no availability at all, while they continue to sell the unit guessed it...a spinning head. In closing, I would not recommend this company if you operate on a commercial basis. You will be sorry when you are missing out on $$ while your machine sits idle for want of a critical part.

    from Ottawa BBQ Rental Posted on

    Thank you for your review, Vincent! We are sorry to hear that you've had issues with this cotton candy machine. A Customer Solutions Representative will contact you shortly to help you resolve the issues.

    WebstaurantStore Customer Solutions

    1 out of 1 found this review helpful

    All clips broke loose second use. After adding bubble, sugar flys everywhere and can't make a nice cone. Can't figure out why it all the sudden is throwing sugar all over. Frustrated since there is no one to call and a poorly written manual. Giving up on this venture. Cannot be used indoors without the bubble, overall would suggest a different machine.

    from Tasty Mayhem Posted on

    We appreciate your review, Kimberly! A Customer Solutions Representative will be contacting you shortly.

    WebstaurantStore Customer Solutions

    1 out of 2 found this review helpful

    The first time I used the machine it worked GREAT! Just like the ad said, 2 cones a minute. Now the 2nd time I used it, it takes 5 minutes to make one small cone. I have tried to clean it. I have asked the company several times if I can remove the spinner head to clean it, but with the only response was look on page 3 of your manual. Can anyone offer any advice to me. I loved my machine the 1st time, but now I can't use it.

    from Shelly Kent Posted on

    Thank you for the review, Suella. We're sorry this isn't working for you. We recommend letting the unit cool down after an hour of operation to keep it working properly. A Customer Solutions Representative will be contacting you to make sure this is resolved.

    WebstaurantStore Customer Solutions

    1 out of 2 found this review helpful

    BEST investment ever. This cotton candy machine is easy to clean and assemble. Not incredibly heavy and has been a fabulous fundraising took for our non profit charity. So much so, I just purchased an additional machine.

    from Care for Kids, Inc Posted on

    This cotton candy machine works great. The machine heats up quickly and is very easy to use. Great for company parties, fund raising events. Would highly recommend to businesses

    Posted on

    Has continued to hold up well. We use this every single day for about 10-20 bags and have yet ot have any issues with the cotton candy quality

    Posted on

    I bought this machine about a month ago, it worked great and all off a sudden it will not heat any more so I cannot make any more cotton candy, I like machine, it is quite and did work great. I just have no idea on how to get this fixed, there is no customer service number and been trying to figure something out for a week now. The machine is great when it works, the customer service not so much.

    from Launch Trampoline Park Posted on

    Thank you for your review, Michael! We are sorry this Carnival King CCM28 Cotton Candy Machine with 28 inch Stainless Steel Bowl - 110V has not worked well for you. A Customer Solutions Representative will contact you soon!

    WebstaurantStore Customer Solutions

    Best consession stand there is! Makes best cotton candy would recommend to anyone that wants awesome cotton candy. A+ would buy again. Very happy with this purchase

    Posted on

    Was looking for a cotton candy machine to use at many of our family functions and small events. While I did a little research I admit I didn't spend hours or days researching machines. One link for machines sent me to WebstaurantStore, which I've purchased equipment from in the past and have been very satisfied with their service. The Carnival King CCM28 had decent reviews and seemed "commercial" enough for what I wanted to do. After placing the order WebstaurantStore shipped quickly with me receiving the machine in two days. I ordered the plastic dome which did not arrive yet, but after using the machine I'm not convinced you absolutely need it. Knowing nothing about making cotton candy, and being a little frightened by some of the posts saying it sprayed sugar all over the place or was too difficult to use I was surprised at how easy it actually was. I let the machine heat up for a couple of minutes as the directions indicate to do, poured a scoop full of flossugar into the head and within moments I could see the cotton candy begin floating up out of the head. The floss candy comes almost straight up out of the head and was easy to attach to the cone. I just kept spinning the cone until I didn't see anymore floss coming out of the head. By the third cone we were making good looking cotton candy. It is not a dense cotton candy and is made up of thin floss (which may depend on the type of sugar used, like I said, I didn't research it a lot). It comes with a scoop and one scoop full of flossugar makes one cone, so you have to dump sugar in each time you want to make a cone, but it makes a cone very quickly. Overall I am very happy with the purchase. While the machine was running it was very stable with very little vibration, no more than I'd expect for a spinning item. While I have no idea how long it will last, it seems to be built well enough to suit what I need it for. .

    from Jim M., Michigan Posted on

    I started out renting a cotton candy machine and was impressed by the quality and fun I had. as a result I purchased this model. I've used it twice since receiving it this week and have had no issues. I recommend this product!

    Posted on

    Carnival King CCM28 Cotton Candy Machine with 28" Stainless Steel Bowl

    Machine worked great....for 2 days. then shut down and has not worked since. cannot call the customer service line as there is no number on the website. have been waiting for a week for them to contact me. bottom line the machine is not worth the hassle. I plan on finding a better one

    from pasghettis Posted on

    Thank you for your review, nathan haverstock! We are sorry this Carnival King CCM28 Cotton Candy Machine with 28 inch Stainless Steel Bowl - 110V has not worked well for you. A Customer Solutions Representative will contact you soon!

    WebstaurantStore Customer Solutions

    This is a professional unit! The product is sturdy and is professionally built. It can make a ton of cotton candy. Great product, arrived on time

    from In-stock supply inc Posted on

    I started my cotton machine shopping about 2 weeks ago. I shopped several on line sites and found prices ranging from $40 to $2,000. I decided to buy the CCM28. I liked the concept of the large bowl. Many of the listing had the word "commercial" in it. My vision of commercial is something you see at a fair or carnival. Massive amounts of candy forming around the bowl. The CCM28 does NOT shoot cotton candy around the bowl. The draft that cools the cotton candy comes from three fan blades mounted on the side of the floss head. This blows the cotton candy up. If you don't use a cone, it will feed itself back into the floss head. It makes a fair amount of cotton candy. The cotton candy cones made by this machine aren't very dense., your winding up a smaller web /stream . vs a thick accumulation in the bowl.. I just read the other customer reviews on this site. People are more compelled to write a review when they have an issue. I ended up returning the unit, I wasn't happy with the quality of the floss head. It wobbled in my opinion. The capacity of sugar in the floss head is about 1 cone. The machine costing in the $200 range come with a floss head similar to the CCM28. There is "cover" that screwed onto the floss head. It provides a small gap that the molten sugar flows out of. On the more expensive units there is a "screen" that allow more sugar to flow out and it results in faster accumulations.

    Posted on

    We appreciate your review, David. We wish this Carnival King CCM28 Cotton Candy Machine with 28 inch Stainless Steel Bowl - 110V would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

    WebstaurantStore Customer Solutions

    Ordered online was seamless on 2/5 with an estimated delivery date of 2/14, received the items on 2/6!!! From unboxing, to cleaning it (wiping with damp cloth) so I know it’s clean :) to putting it together and actually having the beautifully made fluffy, delicious and happy kids cotton candy eating was a total of 20 minutes!!! We cannot wait to have it for birthdays and all gatherings ... thank you!!!

    Posted on

    So super easy and super fluffy and super fun!!!

    Awesome machine. Makes great cotton candy. We have used it every day since purchase and have not had one single hiccup in operation. Would recommend.

    Posted on

    Ordered this just 1 month ago and, as many have specified, the latch tack welds on the pan are very weak. We've only used it 3 times and the 3rd time we noticed a heavy vibration. The tack welds on one of the clips had broke off and cause the others to start breaking and flexing.

    from Scoops LLC Posted on

    We appreciate your review, Christine! We are sorry this cotton candy machine did not work out for you, our Customer Solutions team will be contacting you shortly.

    WebstaurantStore Customer Solutions

    This is a good option for a mid priced cotton candy machine. Not as stout as they can be, but it also doesn't come with the price tag that goes with it. If you aren't too rough with this machine, it will last for a long time. Easy to use.

    from Bb Posted on

    I read several reviews and decided to purchase the Carnival King CCM28 Cotton Candy Machine. I LOVE it! i will be buying a 2nd and possibly 3rd machine for my company. When i do it will be CCM28's. The size is perfect for commercial use! The cotton candy turns out perfect! It is fairly easy to clean, and easy to store.

    from CJ's Cotton Candy Posted on

    Hi very nice piece of equipment here ! I would recommend it to all my friends and family ! Excellent product to own ! Makes cotton candy !

    from Jack hermiz Posted on

    This machine will not disappoint! After letting it run for 15 mins to warm up, you quickly dump in a scoop of sugar and POOF! Cotton candy will rapidly shoot up into a fluffy cloud above the head. I use wooden sticks rather than paper cones, to collect the fluff. I hold the stick very close as I dump in the sugar and can quickly spin the fluff into a perfect ball shape. Cleaning the bowl, though it is awkward to do so, is still a snap. Hot water and a teeny bit of soap are all you need to get the bowl shiny again! I will say that I bought this machine and after about 3 hours of use the heating went out, the sugar would just sit in the head and end up burning before fluffing out but Webstaurant pulled through and a new machine is on it's way. Very little trouble and amazing customer service

    Posted on

    The machine works great, however the four clips that are attached to the bottom of the stainless steel bowl are horrible! The clips were attached to the bowl with three welds each. Within a year the first clip feel off, now the second one on the same side. The design of the bowl is flawed and now within a year we have to replace the unit.

    from H & M Party Rentals, LLC Posted on

    We are sorry this product did not work for you, our Customer Solutions team has been in contact with you.

    WebstaurantStore Customer Solutions

    Worked great the first time we used it a week ago, made about 100 cone. Went to use it today, made maybe 20 cones and it started sparking and spitting electrical wire out. Would not recommend for commercial use.

    from Carter Family Creations Posted on

    We appreciate your review, Mary! A Customer Solutions Representative is currently assisting you with the defective cotton candy machine you have received.

    WebstaurantStore Customer Solutions

    Amazing design my whole family loves it. Great for entertaining kids at parties! At first I thought it was a little pricy but it is great!

    Posted on

    I love my machine. I have no problems with it at all. I was surprised that the Cotton is spun straight out of the top instead of the sides.

    from Mickem Concessions Posted on

    The machine runs very quiet, which was a concern of mine because I am using it in a public place. After the machine initially heats up, the candy comes out very quickly. I was researching different techniques and I finally settled on one that works best for me. I turn off the machine before I add the sugar. I add one scoop via the scoop that is supplied with the machine. That single scoop will make one serving the size of a human head. I find doing it one serving at a time eliminates most waste. Transitioning from one cone to another can get a little messy, so I do one serving at a time. Once i have the scoop poured into the heating head and the machine powered on, I use a cone to collect the candy. I do this by spinning the cone in my finger counter-clockwise, while running the cone around the bowl in a clockwise motion. In my practice this gave the most presentable looking cones.

    from Kidswear Posted on

    This cotton candy machine works like a charm. It is light and dependable. Love it and plan to order several more of these for more events!

    Posted on

    This product is easy to use and efficient. Although the first machine we received did not turn on, customer service worked with us to get a replacement pretty quickly. Heat up quickly and easy enough for other staff to use.

    from Village Grill and Chill Posted on

    We've only had this machine about a week now (2/2/17) and so far we are having a BLAST with it! We placed the machine by the entrance near a window and the attention it draws as the Floss cones are made has been wonderful. The machine has been super easy to clean and is significantly quieter to operate than I had anticipated. It is incredibly easy to operate, our 13 year old has become an effective cotton candy maker in our candy shoppe. So far we've only purchased the cherry flavored Floss be today I'll be ordering a yellow and blue flavor to compliment our display. Highly recommend this affordable fun machine.

    from Kingston Candy Bar Posted on

    I purchased this machine a few months ago. Upon start up it makes a loud humming noise and I have to turn it off and on several times to get it to stop humming. Now just the other day the hooks that are used to secure the steel drum to the motor broke off. Now I can't even attach the unit to the motor. I've tried to find a customer service number for carnival king but I've had no such luck. This machine was purchased to increase revenue at my business. It has failed miserably. Looks like I'm out of a few hundred bucks. Very disappointed.

    Posted on

    We appreciate your review, Brian! Our Customer Solutions team has determined that this unit is defective and will assist you in getting this problem fixed.

    WebstaurantStore Customer Solutions

    I bought this for my husband for Christmas. It was, single-handedly, the best gift he's ever received! He plugged it in right away and started making cotton candy. We've made it for guests the day after Christmas, too. This piece is quite large - really not for home use - but we plan to use it for parties and at our business, eventually. Delicious cotton candy. Easy to clean. Great price and amazing customer service. Will be back for future needs!

    from CSH Posted on

    If this has a temperature control this device would have been great, but it doesn't. The sugar will burn easily and my only option is to remove the bolts and spend days using a dremal and sand paper to remove the tar. This then leads to further damage to the machine. My advice to some one looking for a machine so for a high end model with temp control and only use Gold medal floss brand.

    Posted on

    Thank you for the review, Paige! We truly appreciate all customer feedback. We do wish you would have liked this unit more. To alleviate the issue you're having, we recommend letting the machine cool down for 15-20 minutes after every hour of use.

    WebstaurantStore Customer Solutions

    Purchased that Carnival King CCM28 cotton candy machine for a school project and our students loved it. Now every day at school we are making cotton candy. Cool.

    from Cliffmart LLC Posted on

    0 out of 1 found this review helpful

    Amazing machine smells so good attention grabber line maker and efficient in making cotton candy glad I purchased ??will buy more quality products from Webstaurantstore

    from Cottoncandy.lite Posted on

    0 out of 1 found this review helpful

    This was cotton candy machine was easy to use & set up made cotton candy pretty fast & easy to clean up & had a line of kids waiting!

    from The Garden Steakhouse Posted on

    This cotton candy machine was an easy set up was spitting out the candy floss pretty fast & clean up was easy!

    0 out of 1 found this review helpful

    this machine i was scared because of the price but it is great my customer love it and great money maker ... it rental almost all the time

    from Enchanted Pro Party Rental Posted on

    cotton candy machine

    0 out of 1 found this review helpful

    love the smell took,a minute but now I know how to make cotton candy. this machine is full of fun exciting to everyone who sees it and draw a lot of attention.

    Posted on

    0 out of 2 found this review helpful

    Outstanding customer service! Promptly replaced defective machine! Produced delicious light, fresh tasting cotton candy! The customers were extremely impressed with this machine's output of product!

    Posted on

    0 out of 1 found this review helpful

    Bought this to use for my concession trailer business. I will be using it this weekend. We have tried it at home a few time, seen to work like a charm. I will update after the weekend.

    from Dj's mini donuts Posted on

    0 out of 1 found this review helpful

    After using cotton candy machines costing hundreds of dollars more than the Carnival King, I was skeptical regarding the performance of this machine. We gave it a thorough work-out at a local festival, spinning cotton candy for hours! The cotton candy was so beautiful that people were taking pictures and videos of their children holding it. It kept up with the demand of non-stop production until about 6 hours into the second day when the belt broke. Fortunately, it comes with replacement belts so we were able to get it up and running again. Another plus for this machine is that it stretches the cotton candy floss sugar so much further as it spins every single grain (unlike our more expensive machine which leaves a lot of sugar unspun) and is super quiet.

    from Treetz Posted on

    0 out of 1 found this review helpful

    We purchased the Cotton Candy Machine for our small business to rent out and we also wanted to use it for our children's ministry at church. It is so much fun and so easy to use! We have used it several times and it is easy to set up and use. Our kids ministry is showing the kids how to spin their own cotton candy and they really love it! For outdoor use, I would suggest purchasing the bubble cover to keep the candy from blowing around too much. That's my next purchase from

    from Texas ServicePro Posted on

    0 out of 1 found this review helpful

    The cotton candy machine works great I got it for my babys 1st bday and all the kids loved it and they are cheapest place to buy from shipping is fast too I buy all my concessions supplies from them never have a problem

    from Kendra locke concessions Posted on

    0 out of 1 found this review helpful

    Huge, bigger than it looks in the picture. It will turn one scoop of sugar into candy in about 10 seconds. Very sturdy and well built. Quiet.

    from Deliciously Dipped Posted on

    0 out of 1 found this review helpful

    Just got my machine in and its GREAT!! Easy to use and very very fun!! I would recommend this to anyone who is just starting off!

    from Japhet Rivera Posted on

    0 out of 1 found this review helpful

    This is a good beginner cotton candy machine. I make my own sugar floss and it works great in the machine. I would recommend getting the dome to go with it.

    from Oh sweet treat Posted on

    0 out of 1 found this review helpful

    We received our Carnival King Cotton Candy Machine last week and we are amazed by the quality of the machine! Great Product and super price! The Carnival King is a great addition to our Gourmet Popcorn Store.

    from Wirtz Family Popcorn Posted on

    0 out of 1 found this review helpful

    I bought This to replace the nostalgia cotton candy cart. I was so impressed cotton candy comes out supper fluffy and yummy! My customers love it aswell... i will def be ordering another one once they are back in stock

    from Speedy party rentals Posted on

    0 out of 1 found this review helpful

    just use this item for the first time solutely love it waiting for the dome to come in then I will send another review of the Dome and the Machine

    from SouthJersey BBQ Posted on

    0 out of 1 found this review helpful

    AWESOME! I was going to purchase a similar one that was pretty much twice the price (well known brand vs. competitor) and I am so glad I went with this one. Bargain and does the same thing! YUM.

    from Honey B Posted on

    0 out of 1 found this review helpful

    In the market for a cotton candy machine?! Who isn't?! This is a great choice if you're looking for a cotton candy machine with class. Its pink color is really beautiful and it also get the job done fast. Look no further; your next purchase starts here!

    Posted on

    0 out of 1 found this review helpful

    shipping was super fast and everything arrived in perfect condition! we're looking forward to making our first batch this weekend and will post pics!!! our event starts next weekend and i believe this machine is going to be perfect:)

    from j&b family affair Posted on

    0 out of 1 found this review helpful


    from INCR-EDIBLE CUPCAKES Posted on

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