3.1

Rated 3.1 out of 5 stars

10 Customer Reviews

5 reviews rated this 5 out of 5 stars.

0 reviews rated this 4 out of 5 stars.

0 reviews rated this 3 out of 5 stars.

1 reviews rated this 2 out of 5 stars.

4 reviews rated this 1 out of 5 stars.

Customers Say

Customers appreciate this product for its space-saving design, quick cooling, and suitability for food trucks. It fits well on standard prep tables and is easy to operate. Opinions on its durability and temperature maintenance vary, with some recommending an extended warranty. Issues with customer service and occasional malfunctions were noted, but overall, it's valued for its functionality and design.

  • food
  • prep
  • recommend
  • unit
  • cooler
  • degrees
  • easy
  • great
  • meat
  • rail

This AI-generated summary was created from real customer reviews

Customer Photos & Videos


Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jennifer M.

Posted on 03/03/2023

Verified Purchase

Style:
without Sneeze Guard

ADORE this product. Highly recommend! I have a Food Truck, and utilize this EVERY event. I have it set on top of my SS Worktop Freezer (that is also 4 feet long), which gives me space to make Sandwiches, Salads, Desserts, etc and quickly. Great for toppings as well. Uses so little amps, which is VERY appreciated.

2 out of 2 found this review helpful

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Justin P.

Posted on 04/11/2022

Verified Purchase

Style:
without Sneeze Guard

I got this prep rail for a food truck when I couldn't get a prep top cooler to comfortably fit. This rail was a real space saver. it fits perfectly on a 48-inch prep table. The table is 30-inches deep and there is still enough room to put down some cutting boards and use the table in front of the rail. It gets cold quickly, can fit various sized pans, and is pretty easy to operate. I would recommend it to anyone with a food truck.

1 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Charlie S. from CMS Coutry Store

Posted on 06/13/2020

Verified Purchase

Style:
without Sneeze Guard

we bought this and not able to use no screws and no instructions . what a mess going place to place trying to find how to fix it . we try reaching out to someone and they hang up the phone at us . so I guess they don't care . we pay a good bit on this for what we are going through . don't recommend anyone to order. is best if you buy in store . very disappointed with the hole refrigerated .

1 out of 1 found this review helpful

We appreciate your review, Charlie. We wish this Avantco CPT-48 47 inch Countertop Refrigerated Prep Rail would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Rated 2 out of 5 stars
Rated 2 out of 5 stars
Review by

Kenneth E.

Posted on 05/06/2024

Verified Purchase

Style:
without Sneeze Guard

works well, until a year and two months. I recommend the warranty extension. We got 14 months out of it before the temperature maintained was 58 degrees instead of 41. Was hoping to get more use out of it.

Thank you for your review, Kenneth! We would like to gather more information about your experience with this refrigerated prep rail. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

David W.

Posted on 04/22/2024

Verified Purchase

Style:
without Sneeze Guard

We have not taken up the customer service issue with your office, but one of our two ordered units arrived damaged and unserviceable. We will be asking for a replacement unit. Our track record with Webstaurant has been excellent. We look forward to having our needs addressed, as in the past, to receive a new unit.

Thank you for your review, David! A Customer Solutions Representative will contact you soon for more information!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mike

Posted on 04/03/2024

Verified Purchase

Style:
with Sneeze Guard

0 out of 1 found this review helpful

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Rochelle V.

Posted on 02/13/2024

Verified Purchase

Style:
without Sneeze Guard

All of the parts fell out of the lid and now I am on here trying to figure out what replacements to buy. After spending so much $ already I am pretty frustrated that I even need to.

Thank you for your review, Rochelle! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 1 out of 5 stars
Rated 1 out of 5 stars
Review by

Mindy C.

Posted on 09/25/2023

Verified Purchase

Style:
with Sneeze Guard

It's a nice looking unit. Easy to put together. But it is not properly holding the meat at 41 degrees. Can't get the meat cooled below 44 degrees. Seems like it freezes up. Ice builds up in the under compartment. I'll change this review if it is possibly a malfunctioned unit but it just doesn't cool to the food safe cooling temp required. This is even with the lids left on over night. During high traffic time the meat temp will rise. Its not as good as an actual food prep cooler.

Thank you for your review, Mindy! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Andrew M.

Posted on 01/04/2022

Verified Purchase

Style:
without Sneeze Guard

Shipping went well! No issues turning it on. Blew cold air instantly. The inside seems more spacious than I thought, which is a plus in itself.

Rated 5 out of 5 stars
Rated 5 out of 5 stars
Review by

Jason &. from Roadhouse Diner

Posted on 04/29/2021

Style:
without Sneeze Guard

We purchased this well over a year ago - works great, keeps temp accurately and is easy to clean. This is a great tabletop unit for our line.