1.6

Rated 1.6 out of 5 stars

5 Customer Reviews

Customers Say

Customers report mixed experiences with this oven. While some praise its even cooking and ease of use, others face frequent mechanical issues and poor customer service. Reliability and longevity concerns are common, suggesting variability in product performance.

  • warranty
  • 2023
  • buyer
  • company
  • much
  • oven
  • recommend
  • unit
  • working
  • 051523

This AI-generated summary was created from real customer reviews

Showing 5 of 5 reviews
Review by

Bud's O.

Posted on 10/25/2023

Verified Purchase

Rated 1 out of 5 stars
Depth:
Standard
Configuration:
Single Deck
Power Type:
Natural Gas

Buyer beware. When the unit came, the bolt that houses the temperature controls was missing. No biggie, I replaced it. It also came dented but it’s so heavy - what’s the point on exchanging? I let that go. Now, 6 months after the warranty expired, stopped working completely. I hired a company to repair it and it’s going to cost almost as much as what I paid for the unit, which was much more than what they sell it now. It’s not worth its weight in scrap. Do not buy.

Thank you for your review! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!

Review by

Nicole &.

Posted on 10/19/2023

Verified Purchase

Rated 1 out of 5 stars
Depth:
Standard
Configuration:
Single Deck
Power Type:
Natural Gas

I purchased this item on Placed: 05/15/23. Started using it in July 2023. It is October 2023 and the oven is no longer working. Thankfully the bottom is, otherwise, I would have to shut down my baking business. A claim was submitted and they stated it will take them at least a day or so to get back with me due to be overwhelmed. A total disaster. I will order from this company again. Going into the holiday season, this makes me really nervous.

We appreciate your review, Nicole & Larry. We wish this product would have worked out for you. Our Customer Solutions team will remain in contact with you about this.

Review by

Mexico V.

Posted on 09/17/2025

Verified Purchase

Rated 1 out of 5 stars
Depth:
Standard
Configuration:
Single Deck
Power Type:
Natural Gas

waste of money. do not recommend

Thank you for your review! Our Customer Solutions team has been in contact with you about your order for this item. Please note that this item does require professional installation.

Review by

Jordan B.

Posted on 08/11/2025

Verified Purchase

Rated 1 out of 5 stars
Depth:
Standard
Configuration:
Single Deck
Power Type:
Natural Gas

Didn't even last two years, 1 year 8 months and needs a new igniter. I recommend buying somewhere that has a better warranty, only has a one year warranty.

Thank you for your review, Jordan! Our Customer Solutions team has been in contact with you - if you have any further questions or concerns on repairing this unit since it is outside of its warranty coverage, we are happy to assist!

Review by

Shamokin C.

Posted on 06/03/2024

Verified Purchase

Rated 4 out of 5 stars
Depth:
Standard
Configuration:
Single Deck
Power Type:
Natural Gas

very nice oven ,easy to use