Customer Photos & Videos

3.0

Rated 3 out of 5 stars

2 Customer Reviews

Customers Say

Customers appreciate the competitive pricing and customer service, but report frequent damage during shipping and some manufacturing defects. While some find the quality satisfactory, consistent packaging issues and damage upon arrival are common concerns.

  • tables
  • customer
  • service
  • table
  • cardboard
  • choice
  • control
  • damagepictured
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This AI-generated summary was created from real customer reviews

Showing 2 of 2 reviews
Review by

Emily C.

Posted on 09/08/2024

Verified Purchase

Rated 5 out of 5 stars
Size:
24" x 30"
Finish:
Walnut / Oak

Love how you have a choice!!! EXCELLENT CUSTOMER SERVICE

Review by

Lixian Z.

Posted on 07/26/2024

Verified Purchase

Rated 1 out of 5 stars
Size:
30" x 48"
Finish:
Walnut / Oak

The table arrived damaged. We ordered two tables. One of which is perfect. The other had some damage. Customer service sent us another table, and it was damaged as well. We asked customer service to send yet another one; and it was damaged too. So far we received three damaged tables. This is unacceptable. We are very disappointed with the quality control and packaging of the tables. The tables were packaged with one layer of cardboard and a thin foam sheet. No padding whatsoever. We think this is what is leading to the damage. Pictured below is just some of the damage to the tables.

Thank you for your review, Lixian! Our Customer Solutions team has been in touch with you about this table. If you have any further questions, please contact Customer Solutions.