Customer Photos & Videos

4.4

Rated 4.4 out of 5 stars

217 Customer Reviews

Customers Say

Customers find this cutlery set convenient and affordable, with all utensils, napkin, and seasonings included in one pack. Many use it for takeout, catering, and events. Opinions on quality vary; some find the utensils sturdy enough for most meals, while others feel they are lightweight or flimsy for heavier foods. Most agree it is a good value for the price.

  • great
  • cutlery
  • salt
  • pepper
  • price
  • customers
  • napkin
  • need
  • plastic
  • love

This AI-generated summary was created from real customer reviews

Showing 40 of 217 reviews
Review by

Agwu K. from Decadence Salad Bar

Posted on 09/22/2021

Verified Purchase

Rated 2 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

I think I'm just being generous to give this a star rating of 2. I don't usually buy stuff here because of what the reviews say. Whenever I'm in doubt, I usually recourse to Customer Service before making a purchase. This product is ideally suitable for kids in terms of size and rigidity. It is in no way suitable for adults. I had to give the rest of my purchase out to a charity.

Review by

Forgotten C. from Forgotten Coast Barbeque LLC

Posted on 05/14/2021

Verified Purchase

Rated 1 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

DO NOT BUY I bought 4 cases of these and I'm tossing them in the trash. I could not, in good conscience, offer these to my guests. The plastic is comically thin, my family made fun of them as they twisted the forks and spoons into funny shapes. The napkin is as thin as toilet paper. I was going to return them but it wasn't worth the freight.

Review by

Junior R. from A.Smikle

Posted on 10/20/2022

Verified Purchase

Rated 2 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

To be honest was expecting a better quality from this product yes it's a plastic set but not that sturdy was expecting it to be a bit more firmer not so much liking this need to reorder somewhere else

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Joy N. from LANIERS CATERING

Posted on 04/17/2021

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

These are useful for serving customers. Especially if its something that might require salt and pepper. We use them all the time. And I always think black is very professional.

Review by

Patrick B. from Butterupcakes

Posted on 03/05/2021

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

During Covid these have been amazing all in one quick to grab and go. Very very convenient for my staff and customers alike. Thanks for the setup

Review by

Paula F. from Cafe Vicolo

Posted on 09/16/2020

Verified Purchase

Rated 1 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Crap! Don't waste your money. It's cheaper to throw them in the trash then it is to use them. I assume that the light weight ones must be made of of paper. Tried to give to the shelter and they refused them.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Martha B. from FARRR Foundation

Posted on 09/10/2020

Verified Purchase

Rated 1 out of 5 stars

Very poor quality. The utensils are so small and have no resilience or strength. Easily breakable. Designed for little hands. Do not buy this product.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Chris J.

Posted on 08/21/2020

Verified Purchase

Rated 1 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Just say no, you can fold these utensils in half and they won't break. Fork tines are much too flimsy, knife is barely sturdier than a sheet of chipboard, idk what the designers intended you to use these for. Just avoid yourself the bad reviews you could trigger with these.

Review by

Elio from F& F HEALTHY FOODS LLC

Posted on 01/20/2020

Verified Purchase

Rated 2 out of 5 stars

We use this product only one time. Too small, too weak for our needs. We recommend it only for very soft food. The napkin is like nothing.

Review by

Weston D. from Watsons BBQ

Posted on 02/05/2018

Verified Purchase

Rated 4 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

This seem to be light weight. They aren't very easy to break, but not what I would call medium weight. I like that a spoon comes with them unlike the kits from Sams.

Review by

Lindsay K.

Posted on 01/14/2017

Rated 5 out of 5 stars

This is a super-hand pack for takeout, picnics, or car trips. The simple addition of salt and pepper to the pack is amazingly useful. The napkins get folded a little too many times in order to fit, but if you open and get it ready before you are grabbing for it with messy hands, then it is much more convenient.

Review by

Maebelle A.

Posted on 02/19/2026

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

We use these for takeout and delivery orders, and the wrapped setup keeps everything sanitary and easy to grab during packing. The utensils are sturdy enough for most meals without bending, and having the napkin and salt and pepper included helps speed up assembly during busy service.

Review by

Deb L.

Posted on 07/14/2025

Verified Purchase

Rated 1 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

napkins are so small you can only wipe your fingers once and they are no more the forks are all bent up and they are very flimsy

Thank you for your review, Deb! We would like to gather more information about your experience with this cutlery set. A Customer Solutions Representative will contact you soon.

Review by

David B.

Posted on 06/20/2025

Verified Purchase

Rated 2 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Medium weight is very generous. These are barely able to use as cutlery. Knife easily bends if you try to cut anything of any resistance. Gave a 2 star since the price is really low. Will continue to look for a suitable alternative cutlery set.

Review by

Cheryl L.

Posted on 03/14/2025

Verified Purchase

Rated 5 out of 5 stars

This item works well for the money. I like that everything is included. Not bad for the price. This is not heavy duty. Only medium weight but workable

Review by

Tammy L.

Posted on 07/30/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

We purchase these cutlery and they are of high quality.

Review by

Al D.

Posted on 07/27/2024

Verified Purchase

Rated 4 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

These medium weight are good, but we've upgraded to heavyweight and the customers are much happier.

Review by

Bob G.

Posted on 07/22/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

The pre-packaged plastic cutlery are high quality and very convenient for our church dinners. They are an extremely good value for the cost. I highly recommend them to suit your needs and will continue ordering them. Thanks so much ??

Review by

Cynthia K.

Posted on 07/17/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Perfect for any occasion. Would purchase again.

Review by

Cynthia F.

Posted on 03/07/2024

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

I use this product for our food truck. The product is worth the money and very durable. My issue is with the long process it is taking for the company to get my product to me. Order was placed on the first and today is the 7th. I ordered 2 and one is out for delivery. Thats not a good look on behalf of the company.

Thank you for your review, Cynthia! We are sorry you've had shipping issues with these cutlery sets. Our site's shipping delivery estimates are usually spot on; I’m sorry this fell short of your expectations. We hope you try us again!

Review by

Scott S.

Posted on 01/25/2024

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Great product. Does what I bought it to do.

Review by

Andrew W.

Posted on 01/09/2024

Verified Purchase

Rated 2 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

The cutlery set was ok barely. It was not as strong as I would have hoped. It could not cut through the rock tail meat. I do like the trio combination of the spoon, fork, knife and the salt and pepper. I would have preferred a more heavy duty version that could cut through denser protein without having to saw it back and forth.

Review by

Maryjane C.

Posted on 12/03/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Quality Product.

Review by

Sharonda G.

Posted on 08/12/2023

Verified Purchase

Rated 5 out of 5 stars

arrived as advertised

Review by

Farrukh J.

Posted on 06/30/2023

Verified Purchase

Rated 4 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Packaging could've been better but good product for this price

Review by

Michael R.

Posted on 05/24/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Great for catering.

Review by

Mohamad A.

Posted on 02/23/2023

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Good quality utensils. I’ve bought the same kind for years, a few days ago as I was scrolling I see this and for the price, I had to get at least 10. Don’t know why the other place I used to buy from had this item for a lot more money than webstaurant.

Review by

Stacy W. from Boba Works LLC

Posted on 02/17/2023

Verified Purchase

Rated 3 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Good for the delivery/takeout orders

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Jenavies from Jenavies Cafe

Posted on 12/04/2022

Verified Purchase

Rated 5 out of 5 stars

Review by

Troy V. from Asian Hut

Posted on 10/07/2022

Verified Purchase

Rated 5 out of 5 stars

Love these and they are heavy duty

Review by

Al P.

Posted on 08/25/2022

Verified Purchase

Rated 2 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

I LOVE that these packs include so many items in the pack. It's too bad that they are so small & flimsy. Suitable for a 5-year-old at best.

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Providence C.

Posted on 07/13/2022

Verified Purchase

Rated 3 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

These are super inexpensive. The utensils are small and flimsy. Great for small kids, not so great for adults. On the plus side, they are so flimsy they bend instead of snapping or breaking!

Review by

Murray S.

Posted on 03/02/2022

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Great for large outdoor caterings. Awesome Product. Will buy again! If you order alot make sure to purchase the Webstaurant Plus Membership for free shipping. If you sign up for their credit card you get credits towards your orders and 50% off the monthly membership.

Review by

Jamyce D. from 7574699952

Posted on 12/10/2020

Verified Purchase

Rated 5 out of 5 stars

Good product: comes with everything you need. No need to bring napkins or extra salt and pepper. I love how everything is included. Great for large catering events.

Review by

Nenderle H. from Western Baptist Association

Posted on 10/25/2020

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

I ordered these individual cutlery for a annual meeting and dinner of the members of Western Baptist Association. We are in a state with health restrictions at this time and the single serve packaging was just what we needed. It was well received by all guests and had everything in it that was needed. Thank you for a great product.

Review by

Laura S. from Ganache Pattiserie

Posted on 10/08/2020

Verified Purchase

Rated 4 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

great product! hard and sturdy silverware, the napkin could be better quality. the color is super bright and nice!. we use them for salads and sandwiches to go and never had a problem with them!

Review by

Cecilia F. from Papa Rock LLC

Posted on 10/06/2020

Verified Purchase

Rated 5 out of 5 stars
Quantity:
250/Case
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets

Sturdy disposable silverware for our drop off orders or boxed meals. Like the fact it has all utensils, a napkin plus salt and pepper. Will order again as needed!

Review by

Pamela C. from Pam's House

Posted on 09/30/2020

Verified Purchase

Rated 5 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Excellent utensils. The white color compliments the color theme for my meals. The utensils are very good quality at an affordable price. All of my supplies came in a very timely manner.

Review by

Rj H.

Posted on 09/04/2020

Verified Purchase

Rated 3 out of 5 stars
Color:
White
Type:
Cutlery Pack with Napkin and Salt / Pepper Packets
Cutlery Weight:
Medium

Quality was what I was expecting for the price, and the convenience of having all packaged in this new COVID food service adjustment arena is mainly why I purchased. However, quality control on packaging seems to be slipping.......out of 500 (which I haven't gone thru the whole box yet) I pulled out say the top 100 packets in the box and was running into a 1 in 7 to 1 in 10 ratio where items were missing from individual sleeves....some had just a knife, some had a knife and spoon no fork, couple had only 2 knives and no spoon/fork. Luckily I serve to a smaller more intimate group on a weekly basis so wasn't a big deal for someone to come up to ask for a replacement set for their meal.....but just seemed kinda high rate.

We appreciate your feedback! We’re sorry this is defective. A Customer Solutions Representative will be contacting you soon.