Customer Photos & Videos

3.6

Rated 3.6 out of 5 stars

12 Customer Reviews

Customers Say

Customers generally find this coffee machine suitable for both home and small business use, appreciating its compact and affordable nature. While many praise its performance in making espresso and lattes, some report issues with temperature consistency and customer service responsiveness.

  • machine
  • coffee
  • love
  • machines
  • watery
  • around
  • backup
  • bought
  • customers
  • espresso

This AI-generated summary was created from real customer reviews

Showing 12 of 12 reviews
Review by

Sandi L. from Bully Brew Coffee

Posted on 12/05/2019

Rated 1 out of 5 stars
Color:
Black

We had nothing but problems with this. We bought to use occasionally as a backup and in one of our slower locations. There were issues with wiring and heating. We were able to return through the manufacturer eventually, but it was quite a hassel.

We appreciate your review, Sandi. We wish this Nuova Simonelli Oscar II Black Professional Espresso Machine - Pourover, 110V would have worked out for you. Our Customer Solutions has been in contact to address this. Feel free to contact us with any further questions.

Review by

Sydney G.

Posted on 06/09/2023

Verified Purchase

Rated 5 out of 5 stars
Color:
Black

This thing has powered through over 3000 lattes so far, not a single complaint and I’ll be ordering a second one in the near future. I own a coffee shop and have been using it for 4 months without fail.

Review by

Linda S.

Posted on 06/09/2017

Rated 5 out of 5 stars
Color:
Black

This is one of the machines we use at our coffee stand and we love it. It brews really strong espresso and it's never bitter. We have a couple others in our store and this is nice to have right next to the drive thru window for to go orders.

Review by

Hector B.

Posted on 12/04/2023

Verified Purchase

Rated 1 out of 5 stars
Color:
Red

I really tried to love this machine. Coffee is watery and not hot enough.

Thank you for your review, Hector! We are sorry this product has not worked well for you. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!

Review by

Annia M.

Posted on 07/16/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Red

was excited about this purchase because I am a coffee lover but it was not possible to use it, the coffee was cold, watery, I am trying to return it and they do not solve the problem, they send me to call Washington when I bought it here. After purchasing it I see that other customers have had my problem.

Thank you for your review, Annia! Our Customer Solutions team will remain in contact with you on this espresso machine. Please reach out with any questions!

Review by

Jorge P. from Da Portable Rican

Posted on 09/06/2018

Rated 5 out of 5 stars
Color:
Red

Mannnn what a little money maker! If your not a coffee shop but like to do lattes or cappuccino this is your machine. Would definitely recommend!

Review by

Jamen M.

Posted on 08/10/2018

Rated 5 out of 5 stars
Color:
Red

This coffee maker has been a great replacement for one we used to have. This is one of the cheapest commercial grade devices we could find. We have had it for about 2 months now with no issues. Love the red color too!

Review by

Rose C.

Posted on 08/09/2025

Verified Purchase

Rated 4 out of 5 stars
Color:
Red

Good machine good for a backup or at home

Review by

Tanya N.

Posted on 09/02/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Black

Purchased this machine 1 month , portfilter slids all the way around to the right touching the side of machine, water pours all around, contacted customer service & was no help! I’m sorry I purchased this machine

We appreciate your review, Tanya. Our Customer Solutions team will remain in contact with you about this.

Review by

Zhixin C.

Posted on 10/13/2021

Verified Purchase

Rated 5 out of 5 stars
Color:
Red

this is a powerful machine. but it becomes less efficient after 12 months. so decided to purchase a new one. I am happy with this price

Review by

Liz J. from Pancho's

Posted on 10/16/2017

Rated 5 out of 5 stars
Color:
Black

This coffee machine is great for home use, it is a pour over unit, meaning you fill the back up with water for it to function

Review by

Travis F. from Sweet Pea's Cupcakery Cafe

Posted on 12/15/2016

Rated 5 out of 5 stars
Color:
Red

This machine is perfect for a business looking to dip their toe in the espresso game. It's affordable compared to other larger machines, its compact and won't take up space, and it's pour over. All while operating effectively.