Customer Photos & Videos

2.0

Rated 2 out of 5 stars

4 Customer Reviews

Customers Say

Customers report mixed experiences with these chairs. Some praise their sturdiness and comfort, planning to purchase more, while others express concerns about color accuracy and suitability for outdoor use. Issues with incorrect shipments and returns have also been noted, impacting customer satisfaction.

  • chairs
  • advertised
  • color
  • more
  • wood
  • outdoor
  • overnight
  • shade
  • twice
  • blackish

This AI-generated summary was created from real customer reviews

Showing 4 of 4 reviews
Review by

Vaibhav M.

Posted on 06/26/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Whiskey Brown

Color advertised is completely different. The chairs have more blackish shade compared tot he brown shade advertised. Not worth it

Thank you for your review, Vaibhav! A Customer Solutions Representative has been in contact with you about this chair. Please note, as mentioned in the Questions & Answers section of this page, we do our best to provide accurate images of our product’s color and design using industry-standard, e-commerce lighting. However, the product’s color may vary slightly due to your device screen settings and the lighting in your location. If you have further questions, please reach out to Customer Solutions!

Review by

Jennifer F.

Posted on 06/27/2025

Verified Purchase

Rated 1 out of 5 stars
Color:
Whiskey Brown

horrible. these chairs are NOT meant for outdoor use. they cannot be left out overnight. they are actually real WOOD and the seat itself is very thin wood. these wont last if i leave them out overnight and it rains! The return is impossible too. I'm not a warehouse. I am a restaurant. they want me to pallet wrap them to return them! The product name is Outdoor Cross Back Chair. But more importantly i bought these for my season and now I am screwed. I need the chairs! very disappointing.

Thank you for your review, Jennifer! Please note that while these chairs are intended for outdoor use, they should be stored in a clean, dry, and enclosed location, as noted on the item page. A Customer Solutions Representative has been in touch with you. Please reach out with any questions!

Review by

Adriano P.

Posted on 12/13/2024

Verified Purchase

Rated 5 out of 5 stars
Color:
Barrel Brown

We live these chairs. They are sturdy, light and comfortable. We are going to buy more!!

Review by

Angalique B.

Posted on 05/20/2024

Verified Purchase

Rated 1 out of 5 stars
Color:
Barrel Brown

Was shipped the wrong chairs twice. Last conversation I had was that there is a disclaimer about the wood color and they ignored the fact that the chairs are not the color advertised. This has delayed my opening twice and I still have the wrong chairs

Thank you for your review, Angalique! Our Customer Solutions team has been in touch with you on this chair, and improvements have been made to the product page to address this concern. Please reach out if you have any further questions!