Customer Photos & Videos

4.5

Rated 4.5 out of 5 stars

24 Customer Reviews

Customers Say

Customers appreciate the sturdy and visually appealing design of these chairs, noting their ease of assembly and durability. Opinions on the wood seat finishes vary, with some experiencing chipping and scratching. Overall, the chairs are frequently recommended for both home and commercial use.

  • chairs
  • seats
  • chair
  • great
  • sturdy
  • wood
  • quality
  • recommend
  • black
  • built

This AI-generated summary was created from real customer reviews

Showing 24 of 24 reviews
Review by

Jeremiah T.

Posted on 08/02/2025

Verified Purchase

Rated 1 out of 5 stars
Seat Color:
Black Wood
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Frame to chair is really durable, however, wood seats have become extremely chipped on the edges through normal use. I've had the chairs at my restaurant for just over a year and they looked really bad.

Thank you for your review, Jeremiah! We would like to gather more information about your experience with this ladder back chair. A Customer Solutions Representative will contact you soon!

Review by

Gus W. from Pizza Sam's

Posted on 03/20/2023

Verified Purchase

Rated 1 out of 5 stars
Seat Color:
Antique Walnut
Style:
Cross Back
Assembly:
Assembly Required
Finish:
Black

very dissatisfied with these chair seats the finish is all scratched up like they have been used for years. these have only been i use for A few months Poor finish on chairs would not recommend!

Thank you for your feedback! We’re sorry you did not prefer this product. For recommendations, please contact our Customer Solutions team.

Review by

Kristian E.

Posted on 10/14/2025

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Quality built chair. Love it. I do not own a restaurant. I just wanted some kitchen chairs that would last. And these will last. Solid built welded metal frame. Also a very nice looking chair. Fast shipping. Fair pricing. Thank you Webstaurantstore!

Review by

Clayton H.

Posted on 09/23/2025

Verified Purchase

Rated 2 out of 5 stars
Seat Color:
Black Wood
Style:
Ladder Back
Assembly:
Fully Assembled
Finish:
Black

I have had these chairs for a year and 9 months. The metal frame is great, durable and easy to clean. The black wood seats are not holding up at all. From the time of delivery the black Wood seats were damaged and replaced but the remaining seats have been chipping on the edges too, the top layer peals off in strips, customers with embellished rear pockets mar the surface of the seat. They scratch easily. I would not recommend the black seats at all. The natural wood seats on the matching bar stools I purchased for a few years ago have held up well.

Thank you for your review, Clayton! Please note, replacement seats can be found in the Parts and Accessories section of the page. We would like to gather more information about your experience with this product. A Customer Solutions Representative will contact you soon!

Review by

Janet B.

Posted on 05/27/2025

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Very sturdy chair - I like the wooden seat with the black metal frame. Matches nice with our Oak table for home use.

Review by

Clinic D.

Posted on 07/24/2024

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Vintage Wood
Style:
Cross Back
Assembly:
Assembly Required
Finish:
Black

we ordered eight for our coffee shop and could not be happier! visually appealing. very sturdy and easy assembly. came with all screws needed. scratch resistant bottoms are great for vinyl floors.

Review by

Fakawi C.

Posted on 10/12/2023

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Driftwood
Style:
Cross Back
Assembly:
Assembly Required
Finish:
Black

super recomendado este producto, llego todo muy bien empacado, son sillas fuertes y cómodas.

Review by

Warner G.

Posted on 09/06/2023

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Cross Back
Assembly:
Assembly Required
Finish:
Black

The chairs is really good, size and comfortable

Review by

Daniel C.

Posted on 06/05/2023

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Black Wood
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

very well built chair for its use. Feels very sturdy and solid when sitting on it and im 250 lbs LOL. Casters are nice for easy floor gliding and they aren't too heavy but dont feel cheap. I would definitely buy again.

Review by

Danielle

Posted on 05/17/2023

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Cross Back
Assembly:
Assembly Required
Finish:
Black

What a great product. I use it in my coffee shop and it is a huge hit to all the customers. I love this so much!

Review by

Jennifer M.

Posted on 05/14/2023

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Vintage Wood
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

I need to buy two more! Love them.

Review by

Drew V. from Blueberries

Posted on 03/16/2023

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Vintage Wood
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Excellent chairs - they assemble easily and are well built. This is my second order of Lancaster chairs and I highly recommended them!

Review by

Egzona D. from Sicily’S Pizza

Posted on 09/26/2022

Verified Purchase

Rated 5 out of 5 stars
Seat Color:
Natural Wood
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

These chairs have been amazing for us. They’re sturdy, easy to clean and the design is timeless. Highly recommend for any restaurant.

Review by

Kari C. from PMH Pharmacy

Posted on 09/13/2022

Verified Purchase

Rated 4 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

These chairs work perfectly for our coffee shop seating, as well as, our breakroom. They are comfy and sturdy. My only complaint is that the tables and chairs are a slightly different shade of wood.

Review by

Amy L. from 601 Burgers & Brews

Posted on 03/10/2021

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Cross Back
Assembly:
Fully Assembled
Finish:
Black

excellent quality chairs!!! we have order quit a few of these are have been very pleased with how well they look in our dining room and the overall quality

Review by

Debra B. from Monroeville Vineyard & Winery

Posted on 06/22/2020

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Chairs were very east to assemble. They are sturdy and attractive. Customers love them and we get compliments all the time. Over a year old and still look like new after heavy use

Review by

Reg M. from Alpha Dogs 187 LLC

Posted on 02/22/2020

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Best chairs we ever bought. They look much more expensive than they are. We were surprised at the quality compared to the price. We built ourselves and it was not hard. Highly recommend!!

Review by

Sweet F. from Cookie Munchers Tampa

Posted on 12/24/2019

Rated 5 out of 5 stars
Seat Color:
Natural Wood
Style:
Cross Back
Assembly:
Fully Assembled
Finish:
Black

These chairs are perfect for the relaxed aesthetic in our shop. The sharp contrast of black on the natural wood is a great pop of color!

Review by

Rachelle C. from Gramz Bakery And Cafe

Posted on 10/24/2019

Rated 5 out of 5 stars
Seat Color:
Mahogany
Style:
Cross Back
Assembly:
Fully Assembled
Finish:
Black

Absolutely love these chairs! they look great in our dinning room and are extremely great quality. The wood seats give them a warm feel and match our rustic decor.

Review by

Kristal W. from Penny's Beer Garden

Posted on 08/12/2019

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

Easy to assemble only 4 screws per chair. Very sturdy and surprisingly comfortable for a metal back chair. Walnut color matched walnut tables very well.

Review by

Yong X. from Suirtimax

Posted on 04/05/2019

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

The chair is very sturdy and beautiful. It is very comfortable to sit on. It will not be tired after sitting for a long time. The price is reasonable and it is highly recommended.

Review by

Nicolas A. from Arepas Pues

Posted on 12/29/2018

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

These chairs are a great price, and they add a nice causal feel to our restaurant. I'd recommend buying the disassembled chairs for the cheaper price; all you have to do is put in the screws for the seats.

Review by

Sara K.

Posted on 10/16/2018

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

These are absolutely gorgeous and quality made for such a low cost that it is unbelievable. They match well with any décor and are very durable. I would highly recommend it.

Review by

Joshua H.

Posted on 08/15/2018

Rated 5 out of 5 stars
Seat Color:
Antique Walnut
Style:
Ladder Back
Assembly:
Assembly Required
Finish:
Black

We have never trusted a brand for our chairs more than we have the Lancaster brand. Every single order that we have bought from this brand was amazing. They are very durable and are not too expensive either. I am so glad that we ended up buying these because they look great