Verified Purchase
- Voltage:
- 230V
Ive owned this 1 1/2 yrs now, shortly after receiving this the pump stopped working. After too much back and forth between Webstaurant and Mytee they agreed to send me a pump under warranty. I live in Canada and bought this online from the US, I was charged duty for this part even though I asked if I would be charged and I was assured no I wouldn't be. Heres what I was told when I asked about this. "Unfortunately, our warranty policy doesn't typically cover shipping, additional tariffs and fees. Our warranty manager also mentioned that they include a disclaimer informing the customer that they may be responsible for tariffs and fees." What a thing to say to a new customer after assuring I wouldn't be charged. Just because theres a disclaimer no one thinks they need to pay? I installed the part myself or I would have had to drive Read More
Thank you for your review, Curtis! We would like to gather more information about your experience with this carpet extractor. A Customer Solutions Representative will contact you soon!