- Type:
- Heated Carpet Extractor
I am very disappointed with the purchase, my machine was bought in August, 2025. It was already broken by December. I told the guarantee (explaining the situation). Here I attach the photo of the day of purchase and the photo of the countless emails that I have written and they have given me an answer, (without any solution) it will be 4 months since my extractor is broken (I have not been able to use it anymore) a computer that was only used for 4 months !!!! ??!! And its cost was not cheap. My problem has not yet been solved, basically they are letting the warranty time run, (which is for 1 year) and then wash their hands. Please, the only thing I have asked is that the provisions of the warranty be complied with!!!! Where is the seller's reliability ????? This seems to me a lack of respect for me and my business!!!! Let's take things more responsibly and be aware of our actors!!!! If they sell a team!! Take responsibility for complying with the warranty guidelines !!!'
Thanks for your review, Alegna! Our Customer Solutions team is working to help resolve this request – we appreciate your patience and we will remain in contact with you.




