Verified Purchase
- Size:
- 24 oz.
Our business, a coffee drive-up, ordered these as a backup replacement for Dart/Solo during the recent shortages. Initially, we believed they were just very poor cups because none of the lids fit correctly. Upon closer inspection, though, it was revealed that about half the cups in the case had a defect in their manufacturing that was causing the issue. The upper rim had not been fully crimped over, preventing the lids from seating correctly. The remaining sleeves that contained correctly manufactured cups worked just fine, albeit without quite as good a seal between lid and cup as their competitors. If not for the defective batch, I would have been satisfied with the product. As it stands, I must give them a poor rating due to the quality control issues present in our order. Note: Webstaurant Store was excellent throughout the whole ordeal and offered us store credit in the amount of the defective products.
3 out of 3 found this review helpful
Thank you for your feedback! We are sorry your Fabri-Kal KC24 Kal-Clear 24 oz. Clear Cup - 600/Case was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!