Verified Purchase
POOR QUALITY! When we received the items it arrived in plastic wrap (which was not damaged). But when we took the plastic off the rack, the corner steel was so scratched that one of our employees almost cut themselves. Later we noticed that most of the places where it was welded together had holes in the weld. We were VERY UNHAPPY and the only thing customer service would do is offer a 15% store credit to be used on our next purchase. For an item that costs a substantial amount for each, and as damaged as it was, we felt that a credit for 15% of the price was not nearly compensating. If you are going to purchase this item, MAKE SURE YOU UNWRAP AND INSPECT EVERYTHING and make sure you are completely satisfied before letting the delivery driver leave, you don't want to Read More
Thank you for your feedback! We are sorry your Channel AXDUSR7 Heavy-Duty Universal Aluminum Lug Rack - 14 Lug Capacity was defective. Action has been taken to remedy this. Please reach out to our Customer Solutions team if you have any questions!