For starters, they heat evenly, and that's one major step above every other non-commercial electric griddle. This is my first Blackstone product, and I run 2 of them at my breakfast food pop up on the weekends. I get so many compliments on it from folks with the propane Blackstones. With 2 griddles going, I cooked 80 breakfast sandwiches in under 90 minutes last week.
These things rock. You don't have to season the griddle surface because it's ceramic. It's super easy to clean, too. I get build up on mine from cooking spray, but you can scrub it right off with baking soda & vinegar. They do draw MASSIVE amounts of power @ 1600W. I sympathize with the negative reviewer, but they didn't have enough juice to power it. You need to plug it in directly to the wall, or if you use an extension cord, it needs to handle that much wattage. I have to have one extension cord for each of mine.
We appreciate your review, Todd! We are happy to hear that you are enjoying this product, however we cannot confirm whether other review concerns are caused by the power supply issue you describe or another cause. We appreciate the operation tip - this product has instructions on using extension cords in the user manual, which may be helpful for other customers reading this review!
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