Short story... this was a waste of money. We used it for less than a year before it finally broke and there has been no customer support since. The fingerprint scanner didn't work when it arrived so we had to use the key daily until the key got stuck and now the safe (and our money) is stuck. I've emailed and called Barska but haven't been able to get ahold of anyone.
Thank you for your review, Curtis! We are sorry this product has not worked well for you. A Customer Solutions Representative will contact you soon!