Acopa Whiskey / Cocktail Smoker with Oak Wood Chips and Cleaning Brush

We just opened up our full bar in our new location about 3 months ago. One of our signature cocktails is the Smoked Old Fashoned. We use this coctail smoker for All of those. It works great. We get great smoke penetration into the glass and a wonderful aroma. I would Highly recommend this product! It also puts on a great show for the guests. They love seeing their coctail smoked right in front of them.

Smoke em if you got em. Easy to use. Even my worse bartender could use this!

Seems like a simple product, but it does not create any smoke whatsoever. I have made multiple attempts, and while there's an aroma of smoke in the glass, visually there is absolutely none, which I was assuming was the whole point of this product. Watched videos on how to use it, in case I'm doing something wrong, but no...it simply doesn't transfer smoke into the glass.