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If you're in the process of
starting a new restaurant or
are managing an existing food
service operation, this is
the one book you need to do
it right. Always wanted a
personal assistant at your
disposal? Now you will have
one, in book form! Designed
to save the food service
manager both time and money,
you won't know how you got
along before with out it. For
the new and veteran food
service operators alike, this
book is essentially a
unique "survival kit" packed
with tested advice, practical
guidelines and ready-to-use
materials for all aspects of
your job. The book and
companion CD-Rom focuses on
the issues, situations and
tasks that you face daily in
your management role as
leader, manager, arbitrator,
evaluator, chairperson,
disciplinarian and more; from
working with difficult
customers and employees to
ensuring the profitability of
your operation. Included in
this book are hundreds of
easy-to-implement tools,
forms, checklists, posters,
templates and training aids
to help you get your
operation organized, and
easier to manage while
building your bottom line!
The material may be used as
is or readily adapted for any
food service application. For
example, you'll find a
practical form to use when
interviewing employees, a
template for developing an
employee schedule and
checklists for examining the
food service operation and
preparing a budget.
Expertly organized, this
unique book takes you step by
step through each department
of a restaurant, caterer,
hotel and non-commercial
operations. Among the topics
covered are management
principles of planning,
organizing, coordinating,
staffing, directing,
controlling and evaluation;
product purchasing,
receiving, storing and
issuing, preparation and
service; employment and
personnel practices; and
management of equipment and
money. This manual will arm
you with the right
information to help you do
your job. Keep it on your
desk for continual reference.
The many valuable forms
contained in this work may be
easily printed out and
customized from the companion
CD-Rom. There are over 488
ready-to-use business forms,
checklists, training aids,
contracts and agreements!
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