Commercial ice machines play a crucial role in various establishments such as restaurants, bars, cafes, hotels, and offices. Despite being top-performing brands like Scotsman, these machines may encounter malfunctions due to their frequent heavy use. Some problems can be resolved with a simple fix or thorough cleaning, while others may necessitate the expertise of a service technician. Explore our selection of Scotsman parts and accessories to replace any lost or damaged components.
Use the following links to troubleshoot your Scotsman ice machine:
Many ice production issues stem from the environment around your ice machine. Examine the exterior and interior temperature, floor level, and machine cleanliness to troubleshoot your machine when it's not producing enough ice. If you try all these troubleshooting steps and your ice machine is still experiencing low production, call a technician and schedule repairs.
Tip: Any cause listed above also applies to low ice storage in compatible bins.
External and internal leaks point to significant issues with your ice machine. While leaks inside the machine should be handled by a certified technician, it's possible to troubleshoot leaks outside your machine yourself. Perform the following steps to find the source of the problem.
Molding in an ice machine stems from an unsuitable environment and infrequent or improper cleaning. Remove the mold by addressing these two areas.
When dealing with a freezing ice machine, check the evaporator plate immediately. Freezing can damage the evaporator plate irreparably and be costly to remedy if a technician or a plumber does not inspect the machine. To prevent freezing, follow these steps:
Many Scotsman Prodigy models come equipped with service codes and notifications to inform you of any potential issues with the machine. These codes are helpful to pinpoint any problems before they become serious or damaging to the unit. However, many of these codes will require a visit from a technician to avoid significant damage or machine failure. Check out our quick guide to Scotsman's error codes by model.
Below are the meanings of common error codes in the Scotsman Prodigy Modular Cubers.
Below are the meanings of common error codes in the Scotsman Prodigy Flaked and Nugget machines.
Check out our wide range of accessories and replacement parts for popular Scotsman models so you can easily troubleshoot your unit.
Related Resources
True Refrigeration Troubleshooting
Refrigerators are often the most frequently used equipment in kitchens, making it crucial for any operation to ensure that their refrigeration is in proper working order. Over time, common issues such as leaks, power problems, and difficulty maintaining temperatures can occur in any type of refrigeration equipment , whether it's a merchandiser , reach-in fridge, undercounter cooler, or freezer. This troubleshooting guide will assist you in identifying and resolving problems you may be experiencing with your True Refrigeration equipment and provide tips on how to prevent these issues through regular maintenance. Shop All True Refrigeration Products Use the following links to troubleshoot your True Refrigeration Equipment: Refrigerator Not Co
Follett Ice Machine Troubleshooting
Whether you run a hotel, hospital cafeteria, or restaurant, commercial ice machines are a crucial part of your operation. Though Follett ice machines are a great option on the market, they still break down occasionally and disrupt service. However, knowing some general troubleshooting solutions for Follett ice machines helps you continue serving clients. Use this Follett ice machine troubleshooting guide to solve simple problems or identify issues for service technicians when repairs are needed. Shop All Follett Ice Machines and Accessories Use the following links to troubleshoot your Follett ice machine: Follett Ice Machine Not Working How to Reset a Follett Ice Machine Follett Ice Machine Not Making Ice Follett Ice Machine Not Dispensing
Hoshizaki Ice Maker Troubleshooting Guide
Whether you operate a restaurant, bar, or cafe, commercial ice machines are an essential piece of equipment. They provide clean, fresh, and consistent ice, ensuring your foods and drinks are always chilled to perfection. Because of heavy-duty, day-to-day use, even high-performance brands like Hoshizaki need maintenance from time to time. Hoshizaki ice makers are designed with simple service in mind, allowing you to remedy many problems on your own. We'll walk you through how to alleviate some of the most common issues below so that you can identify which problems you can solve and which ones require a service agent. Shop All Hoshizaki Parts and Accessories Use the following links to navigate and learn how to troubleshoot common Hoshizaki ic