Galaxy 100 Cup (510 oz.) Stainless Steel Single Wall Coffee Urn - 120V, 1500W

Your urn is most likely not turning on as a result of its automatic reset feature due to a low water level. The built-in thermal limiter will automatically turn the urn off to prevent overheating and component damage.

To reset the urn, unplug it and allow it to cool. Fill the urn with the necessary amount of water and restart once it has cooled down. This may take up to 8 minutes.

In the event of repeat boil dry incidents, the metal layering, thermal limiter, and heating element of the urn may be damaged beyond repair. For this reason, it is important to read the supplied manual and follow all instructions for avoiding boil dry accidents.

Coffee urn manufacturers use different size cups to state the output of their urns, commonly 3.5 oz., 5 oz., or 8 oz. To figure out how many cups you’ll get using your existing dinnerware, simply convert the urn’s gallons to ounces and divide by the ounce size of your coffee cups or mugs! Remember, there are 128 oz. in a gallon.

For the best performance from your coffee urn, use medium coarse coffee grounds only. Do not use drip or finely ground coffee as this may cause the coffee basket to flood. For more helpful tips, refer to the user manual.

Wetting your brew basket before placing coffee grounds into it will cause the first grounds that touch it to expand. Because they expand, they stop up the brew basket and prevent the grounds from falling through the basket and into the water.