Behind the Scenes: Meet Customer Service & Logistics Director Chelsey Herr

If you’re anything like me, you like to put a face with a name when you’re talking to someone or emailing them back and forth. Maybe you even build up this whole persona and life story about them... or maybe I’m just weird? In any case you’re in luck, because this is our inaugural Behind the Scenes blog post! In this series, you’ll get a chance to learn a little bit more about the people and personalities behind the Customer Service, Logistics, Content (yeah you’ll get to read about me at some point I’m sure), Images & Video, and Development departments here at!

So, without further ado (drum roll anyone?)... meet our Director of Customer Service and Logistics, Chelsey Herr!

Could you tell us a bit about your department and role for

My biggest responsibility is to ensure that we are offering great customer service at every opportunity. Our department is filled with intelligent, motivated individuals that truly care about the customer and the company, so that certainly makes my job easier.

What is the most rewarding part of your job?

Being part of a growing company that is constantly evolving is one of my favorite parts of this job. Also working with such great people is another favorite.

What is your favorite WEBstaurant Store feature?

I would say my favorite feature isn’t really a feature on the site... it’s all the people that make a success. We have buyers, programmers, content writers, warehouse workers, and accountants that are all key components for our success. Although we all have different perspectives within the company, everyone is working towards the same goal.

What is your favorite food? Why?

Dessert. I have a serious sweet tooth. Anything with chocolate and peanut butter is an instant winner. Also whoopie pies and Achenbach’s Long Johns. [Note: these are Lancaster County, PA pastries]

What is your favorite movie?

I don’t really have one favorite, but I especially enjoy humor. The whole purpose to watch a movie is to uplift your spirits. What better than a funny movie?

Coke or Pepsi?

Pepsi. Apparently its sweeter than Coke, which makes sense as to why I prefer it!

If you could be a cocktail, what would you be and why?

I’ll say a Margarita because it reminds me of something that is consumed at the beach, and I love summer and going to the beach.

Chelsey has been a member of The WEBStaurant Store team since 2007. Outside of her job, she enjoys spending time with friends and family, reading, home improvement projects, and going to the gym.

Look for more Behind the Scenes profiles in the future!

Posted in: Company Information | By Brian Montgomery
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