Human Resources Generalist

Job Summary

The HR Generalist provides daily, onsite HR support within a fast-paced distribution center. This role is primarily responsible for executing HR processes, delivering first-line employee support, and ensuring consistent, accurate HR operations across all shifts. The HR Generalist maintains a strong on-floor presence across all shifts, coordinates onboarding and documentation, supports routine employee relations matters, and works closely with operations leaders and the HR Business Partner to execute people initiatives and maintain a positive, compliant work environment.

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

Key Responsibilities

Employee Support & Engagement

• Maintain a consistent on-floor presence to answer employee questions and provide first-line HR support.
• Execute daily HR tasks including onboarding check-ins, badge distribution, communication postings, and employee assistance.
• Build relationships across departments and shifts to understand employee needs and escalate trends to the HRBP.
• Support engagement activities by coordinating logistics, distributing materials, and ensuring participation tracking.

Employee Relations & Policy Guidance

• Provide supervisors with basic coaching on policy interpretation, documentation requirements, and HR procedures.
• Support employee relations investigations by gathering statements, organizing documentation, and maintaining accurate records.
• Monitor attendance trends and assist supervisors and leave services team with return-to-work conversations and corrective action documentation.
• Ensure consistent application of company policies and escalate complex issues to the HRBP.

ES Operations & Compliance

• Maintain accurate employee files, HRIS updates, and required documentation.
• Execute compliance tasks including I-9 audits, safety documentation collection, and required postings.
• Coordinate leave-related information with leave services team.
• Track HR metrics such as turnover, onboarding completion, training compliance, and engagement activities

Recruiting & Onboarding Support

• Partner with Talent Acquisition to ensure smooth pre-employment and day-one processes.
• Conduct or support new hire orientation and ensure all onboarding paperwork is completed accurately.

Training & Development Support

• Track completion of ES-related trainings and onboarding milestones.
• Provide basic coaching to new supervisors on HR processes, documentation expectations, and system navigation.
• Perform other duties as assigned.

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role supports a distribution center environment and may work in an office setting within the facility, on the warehouse floor, and/or occasionally telecommute from home. While performing the duties of this job, the employee may be exposed to moving mechanical equipment, forklifts and other powered industrial vehicles, and frequent walking throughout active operational areas. Work in the distribution center may involve exposure to varying temperatures, humidity, dust, and standard warehouse fumes. The noise level in the work environment ranges from moderate to loud depending on the area of the facility. Employee traffic through the work area is frequent and consistent with a high-volume operational setting.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be added, modified, or reassigned at any time based on business needs.

Qualifications

Experience

Minimum of 3 years of progressive Human Resources experience required. HR experience must include employee relations, policy administration, onboarding, coaching leaders, and supporting HR operations.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Business Proficiency in English is required