Logistics Freight Invoice Specialist

Job Summary

Who we are: 

The WebstaurantStore is the leading e-commerce website to meet the purchasing needs of food service professionals worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail-oriented candidates to join our growing company as a Freight Invoice Specialist on our Outbound Transportation Team within our Logistics Department. The Freight Invoice Specialist role focuses on auditing and processing freight invoices, resolving billing discrepancies, coordinating with internal teams and vendors, and analyzing shipping data to ensure accurate billing and support profitability in outbound transportation.

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

 As a Freight Invoice Specialist, you will:

• Process weekly invoices by auditing the charges, ensuring the charges get uploaded to the correct orders in our system, and entering the necessary payables
• Segregating WebstaurantStore bills from bills for other divisions of Clark Associates and making sure the other divisions’ bills are processed accordingly and sent to the appropriate billing coordinators
• Following up with vendors and carriers when billing discrepancies arise
• Maintaining files that contain pertinent information on invoices that were deducted or short-paid
• Pulling available data to put together reports that highlight our shipping characteristics
• Work with the Outbound Transportation Team to ensure the company remains profitable on the shipping of goods
• Proactively problem-solve and communicate with appropriate departments when product or customer service issues arise
• Investigate shipping losses to identify root cause and prevent recurring problems

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• Computer literate. Must have experience using Microsoft Excel. Experience using intermediate Excel functions and features is preferred.
• Past industry experience is helpful but not required for this role. 

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else

Desired Traits & Skills

We are looking for driven, motivated candidates who:

• Has excellent analytical skills
• Is willing to look “behind the numbers” to understand what is physically taking place when shipping errors occur
• Adept at communicating effectively to a variety of audiences
• Able to prioritize and balance multiple responsibilities
• Willing to take initiative and ownership of problems to find solutions
• Leverages data to support proposed solutions
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment

Hiring Process

Our team is dedicated to building a diverse and inclusive team. We encourage applications from candidates of all backgrounds and experiences. If you’re ready for a challenge and have the ambition to succeed in a fast-paced, growing industry, we’d like to discuss the Freight Invoice Specialist position with you! To apply, submit your resume online today. A cover letter is required for consideration.   

Qualified applicants will be contacted for a phone interview and then may continue to 1 or 2 rounds of in-person (virtual) interviews. Applicants will receive a point of contact and email confirmation of the next steps at each stage of the interview process.