Resale Coordinator

Job Summary

The Reverse Logistics department is seeking for a dedicated and detail-oriented Resale Coordinator that would be responsible for all steps of the resale process, including listing communication, sales tracking, and completing logistics and administrative duties, in a timely and professional manner. The resale coordinator will be the main Point of Contact for all resale related tasks and questions, working closely with the eBay and outlet Coordinators and the rest of the Reverse Logistics team to evaluate proper listing channels and campaigns.  

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

• Manage and streamline the flow of products for eBay, Outlet, internal and auction sales for all locations.
• Ensure accurate product availability and inventory management for resale items.
• Communicate with each location on sales transactions and shipping information.
• Ensure adherence to all Outlet, eBay, and auction guidelines.
• Build and maintain monthly, quarterly, and yearly reports for sales.
• Foster a team-oriented environment by maintaining a positive, professional attitude in all internal and external correspondence.
• Communicate with internal departments regarding order discrepancies or claims.
• Handle returns and refunds in sync with company policy.

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• Past industry experience is helpful but not required for this role
• Computer Literate

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Ambition to Learn and Grow
• An Internal Drive to Succeed
• Ability to Work on A Team and Independently
• An Entrepreneurial Spirit
• Critical Thinking and Problem-Solving Skills
• Excellent Verbal and Written Communication
• Experience with Microsoft Excel and Word
• Innovative and able to challenge the status quo while using EQ and DiSC communication skills in a professional manner.