IT Support Technician Intern

Tampa, FL

Job Description

Job Summary

WebstaurantStore, a division of Clark Associates, is looking for highly motivated and tech-savvy individuals to join us for our summer internship program. As an IT Support Technician Intern, you will have the opportunity to gain practical, hands-on experience working alongside other IT professionals in a fast-paced environment. This role focuses on providing comprehensive technical support to all employees across the company, addressing any hardware, software, or network issues they may encounter.

This position will be full-time in-office. Applicants must be able to commute to our Tampa, FL office location.

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

Provide technical support to end-users via phone, email, and in-person.
Assist in troubleshooting and resolving hardware, software, and network issues.
Create and manage user accounts and permissions.
Assist with the setup and deployment of new equipment.
Document and track support requests and resolutions.
Participate in IT projects and contribute to their successful completion.
Maintain a high level of customer service and professionalism.

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

No prior experience required; relevant experience is a plus.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Basic understanding of computer hardware, software, and networking concepts.
Strong problem-solving and analytical skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Eagerness to learn and adapt to new technologies.
Exceptional attention to detail and accuracy.

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A technology company selling restaurant supplies and equipment.

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Interviews are scheduled via email, and job offers will always follow a face-to-face interview (either via Microsoft Teams or in-person). Email communications will originate from an @webstaurantstore.com email address or another Clark Companies domain. If you have questions or concerns about the legitimacy of an interview or job offer, please reach out to us at [email protected]

WebstaurantStore provides equal employment opportunity without regard to race, color, sex, age, handicap, religion, national origin, marital status, sexual orientation, physical disability or veteran status. Reasonable accommodations will be made to qualified individuals who are covered under the Americans with Disabilities Act (ADA). This applies to all areas of employment, recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. We are fully committed to this concept and to obtaining the cooperation and understanding of this effort by all our employees.