Weekend Shift Inbound Team Leader

Job Summary

The Inbound Team Lead maintains in-depth knowledge of our products and operating procedures and stays in regular contact with the shift manager and peers in each department to meet daily goals. This position identifies operating issues and takes corrective action as needed, including receiving and providing clear directions and serving as a role model of our culture to communicate effectively with employees and drive engagement.

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

To perform this job successfully, an individual must be able to perform the duties below to a high standard. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Leadership

• Assist leadership in overseeing daily operations in the department to ensure a high level of productivity and quality while achieving operating goals; promote team adherence to Company policies and procedures
• Work closely with leadership to monitor and provide consistent feedback to employees on individual and team performance on a daily, weekly, and monthly basis
• In collaboration with leadership, conduct daily team meetings to update employees on work expectations, task assignments, best practices, and operating expectations
• Clearly communicate team goals, resolve problems as they arise, and answer any related questions
• Assist with developing a cross-trained team that can flex into other departments or jobs as needed
• Maintain a high level of communication with Inbound teams and management daily; partner with other team leads to flex hours where necessary
• Serve as a resource for all employees regarding job tasks, company policies and procedures, and warehouse initiatives
• Report personnel issues to the department leadership to enable timely resolutions

Process

• Ensure a high level of accuracy on inbound purchase orders and verify that they are received in our internal system correctly; maintain the inbound error log to track and ensure accountability
• Resolve any PO issues that may arise, verifying overages and shortages prior to receipt closure
• Organize the dock based on available space, directing drivers to where and when they can be unloaded
• Manage the department's daily workflow and work with leadership to adjust staffing levels as needed.
• Conduct inspections within the inbound department to ensure a high degree of accuracy and quality
• Identify roadblocks/challenges that the team communicates and work internally and with other departments to remove them
• Work closely with team members and leadership to meet daily, weekly, and monthly departmental goals
• Abide by all company and warehouse policies
• Flex into other positions and departments and undertake additional duties as necessary to support the overall operation

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Qualifications

Experience

• Minimum of 1 year of relevant experience in a distribution environment; receiving/inventory experience preferred but not required
• High school diploma or GED, or equivalent combination of education and experience

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint)
• Strong analytical and problem-solving skills required
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Customer service-oriented attitude with a demonstrated desire to exceed expectations