2nd Shift Inbound Assistant Manager

Job Summary

The Inbound Assistant Manager supports the Inbound Manager in overseeing the facility’s receiving operations, including unloading, check-in, QA, and inventory put-away. This role helps ensure accurate inventory onboarding, timely reporting of discrepancies to procurement, and resolution of issues with carriers and vendors. The Inbound Assistant Manager collaborates with the Inbound Manager and other shift and department leaders to maintain compliance with all protocols and SOPs, drive problem-solving, and meet operational goals.

Shift:

Monday - Thursday

5:30pm - 4:15am

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

• Assist with managing the day-to-day operations within the receiving department, including appointment scheduling, unloading import containers and domestic trailers, systematic check-in and accuracy verification of inventory, and storing product for the shipping department.
• Train, coach, and develop team members to achieve operational goals and maintain high performance standards.
• Work closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department and to identify and resolve operational issues as needed.
• Provide clear, consistent communication to all teams on company policies and procedures.
• In collaboration with the Inbound Manager, lead weekly and monthly meetings to review metrics, discuss areas of improvement, address employee relations issues, and share updates on initiatives and projects.
• Assist in analyzing opportunities for improvement, including productivity growth, cost reduction, damage mitigation, and process efficiency.
• Collaborate with the facility’s leadership team to meet the needs of the distribution center and foster a strong team mentality.
• Partner with the Inbound Manager and Team Leads to create development plans for employees to maintain engagement and build a strong leadership bench.
• Demonstrate integrity and honesty, modeling the company’s core values for all employees.
• Serve as a leader not only for the assigned department but for the entire distribution center, holding peers, managers, and employees accountable to expectations.
• Ensure the timely completion of all employee performance reviews and provide frequent, constructive feedback to support continued growth and engagement.
• Engage regularly with employees to promote a positive, safe, and compliant work environment.
• Promptly complete all administrative duties related to employee management to the expected standard.

Physical Requirements

• Work is performed while standing and/or walking, up to and including 12 hours/day.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires regular bending, squatting, crawling, climbing, and reaching.
• Requires the ability to regularly lift, carry, push, or pull medium weights, up to 75lbs.

Working Environment

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.

Qualifications

Experience

• Minimum 2 years of relevant warehouse experience preferred
• Previous supervisory experience is preferred.

Education

• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint) and comfortable working in a high-tech environment
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding
• Strong emotional intelligence required with the ability to connect with others in-person and remotely
• Strong analytical and problem-solving skills
• Ability to work independently and within a team
• Service leadership approach with a demonstrated desire to exceed expectations
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence
• Customer service-oriented attitude with a demonstrated desire to exceed expectations
• Ability to work off-shift as required to respond to urgent needs