Technical Business Analyst

Lititz, PA

Job Description

Job Summary

As the largest online distributor of restaurant supplies and equipment, WebstaurantStore offers a catalog of more than 430,000 products supported by fast, reliable shipping. Nearly all our technological design, development, and system management are handled in-house, allowing us to build custom, innovative solutions in a rapidly evolving e-commerce landscape.

Due to our continued growth, we’re seeking a Business Analyst to join our Warehouse Optimization Team. This team is focused on building, enhancing, and maintaining our warehouse software, workflows, and systems across supported warehouse locations.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

We only accept W-2 candidates, H-1B sponsorship is not available.

Responsibilities

Working effectively in a collaborative and innovative team-oriented environment.
Performing analysis and gathering requirements for project initiatives.
Creating user stories and assisting in the facilitation of user acceptance testing (UAT).
Assisting stakeholders and product owners with analyzing and validating business needs and establishing development priorities.
Acting as a liaison between the development department and the business customers.
Working closely with software engineers and quality assurance to enhance software solutions and ensure adherence to acceptance criteria.
Facilitating meetings and assuming all Scrum Master duties.
Coordinating development work across various development teams.

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

1-3 years of experience in a Software Business Analysis role in an Agile Scrum environment.
Understanding of the SDLC process.
Strong self-management skills and ability to adjust as needed to meet shifting priorities.
Exceptional written and verbal communication skills.
Ambition and passion about technology and e-commerce.
Desire to learn a variety of all business activities.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Knowledge of relational databases and SQL is a plus.
Experience with Azure DevOps or TFS a plus.
Experience or knowledge of warehouse systems is a plus.

One Part of the Bigger Picture

WebstaurantStore’s parent company, Clark Associates, has made the Central Penn Business Journal’s list of “Top 50 Fastest Growing Companies” in Pennsylvania for 9 years in a row. The base of Clark’s success comes from four key directives: Hiring great people, creating value for customers, and investing in employees and their communities. These pillars drive each of Clark Associates’ multi-million-dollar businesses forward, including WebstaurantStore and other industry-leading names like 11400, Clark Food Service Equipment, The Restaurant Store, and Clark National Accounts.

Are You Ready?

Entrepreneurial Spirit is the driving force behind WebstaurantStore’s work environment. Making things better for our customers is our goal every single day. Achieving that goal means taking risks, accepting failure, and learning from our mistakes. If that sounds like a mission you’re ready to be a part of, we’d love to discuss this role with you further, and we’re excited to meet you!

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Interviews are scheduled via email, and job offers will always follow a face-to-face interview (either via Microsoft Teams or in-person). Email communications will originate from an @webstaurantstore.com email address or another Clark Companies domain. If you have questions or concerns about the legitimacy of an interview or job offer, please reach out to us at [email protected]

WebstaurantStore provides equal employment opportunity without regard to race, color, sex, age, handicap, religion, national origin, marital status, sexual orientation, physical disability or veteran status. Reasonable accommodations will be made to qualified individuals who are covered under the Americans with Disabilities Act (ADA). This applies to all areas of employment, recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws. We are fully committed to this concept and to obtaining the cooperation and understanding of this effort by all our employees.