Content Coordinator | Writing Focus (Remote)

Job Summary

Content Coordinator | Writing Focus (Remote) 

Job Description 

WebstaurantStore, the world’s largest online restaurant supply company, is looking for entry-level candidates who possess strong writing and research skills to join our growing company as Content Coordinators. This role focuses on developing engaging written content for our website and is a key part of growing our business and serving the purchasing needs of foodservice professionals worldwide. 

Remote Work Qualifications

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, and WY).

Responsibilities

As a Content Coordinator, you will: 

• Write product descriptions using creative and technical writing skills, as well as AI tools 
• Gather and input technical details about each product you write 
• Serve as the owner of all products assigned to you, managing them from research to go-live 
• Prioritize an ongoing list of projects and several hundred product descriptions per week 
• Work with external vendors and internal stakeholders to ensure information is accurate 
• Communicate with the Purchasing, Digital Content, Photo, Video, Design, and SEO departments to complete projects on deadline 
• Edit product descriptions and supportive text throughout our website as requested 
• Work on special projects, such as testing new website features and maintaining internal resources 
• Participate in team meetings and product trainings 

Physical Requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Qualifications

Experience

• No prior experience required; relevant experience is a plus

Education

Desired Traits

We are looking for driven, motivated candidates who: 

• Have solid written and verbal communication skills 
• Can follow an extensive e-commerce style guide 
• Understand basic website structure and SEO best practices for content 
• Are comfortable with the Microsoft Office Suite, with an emphasis on Excel 
• Demonstrate strong research, critical thinking, and decision-making skills 
• Actively seek and apply feedback to their work 
• Take initiative to solve problems independently 
• Remain highly organized when managing competing priorities 
• Possess strong attention to detail 
• Show commitment to creating the best customer buying experience