CRO Analyst (Remote)

Lititz, PA

Job Description

WebstaurantStore, the world’s largest online restaurant supply company, is hiring a full-time CRO Analyst to join our team. You’ll work with various teams to analyze the user experience to improve onsite conversion rates. This role is meant for a curious and customer-centric individual who can support the team and help grow our business. 


The CRO Analyst’s responsibilities include but are not limited to: 

  • Build A/B and multivariate tests within Google Optimize 360 using HTML, CSS, and JavaScript 

  • Monitor tests during the testing period to ensure data is being accurately collected 

  • Analyze test data in Google Optimize 360 & Google Analytics 

  • Use quantitative and qualitative analysis skills to recommend onsite changes based on data 

  • Identify and measure metrics and KPIs for each test 

  • Communicate & write analyses on test results to share with outside stakeholders and teammates 

  • Peer review A/B tests for teammates to ensure tests are set up accurately & error-free 

  • Identify opportunities for UX optimizations and A/B tests 

  • Work closely with stakeholders and other departments (Design, PPC, Dev, etc.) to thoroughly vet and implement tests 

  • Collaborate with teammates in monthly brainstorming / grooming meetings to identify potential A/B tests 


The candidate must possess the following qualities: 

  • A strong work ethic. The CRO Analyst is expected to complete daily and weekly tasks independently, while also setting their own goals and seeking opportunities to test features across the massive e-commerce site. 

  • Creative and critical thinking. We need a curious individual who loves to dive in, experiment, and find the best solutions. This individual needs to be able to think creatively about A/B testing & SEO but also have an ability to translate that into actionable strategies. 

  • Ability to follow direction. This role requires working with colleagues and senior team members. The candidate should be able to take direction, complete assigned tasks in an efficient manner, and work closely with their supervisor.  

  • Strong communication skills. This role requires the ability to share ideas and speak to non-experts about what we do. The ideal candidate is well-spoken and able to talk confidently about test results.  

  • Desire to learnSuccess in A/B testing relies on not only on analysis, but also the ability to test hypotheses, draw connections, visualize data, and communicate clearly with colleagues and stakeholders. 


Additional Skill Requirements: 

  • Awareness of A/B testing and User Experience (UX) research 

  • Ability to think creatively and strategically 

  • Highly motivated & well organized 

  • Excellent written & verbal communication skills 

  • Proficient in HTML, CSS, & JavaScript 


  • Experience with e-commerce marketing is a plus 

  • Experience with Google Optimize 360 is a plus 

  • Excellent written and verbal communications skills 

  • Proficient skills in Microsoft Excel and Word 

Sound interesting? 

Submit your resume today and take the first step towards a fulfilling and dynamic career at WebstaurantStore! 

We offer highly competitive compensation and a comprehensive benefits package including medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match. 

Remote Work 

This position is also available as a remote position. If you're searching for a full-time, permanent work-at-home career, we’ve got an opportunity for you to join our fast-growing team! Currently, we are employing legal residents of the following states: (AL, AZ, AR, DE, FL, GA, KS, KY, MD, MI, MS, NV, NC, OH, OK, PA, SC, TN, TX, VA, WV, WI or WY).  

To qualify for a remote position, candidates must have:  

  • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 25mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used by WebstaurantStore to perform day-to-day tasks. 

  • Access to a home router and modem. 

  • A dedicated home office space that is noise and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). 

  • A valid, physical address (apartment, suite, etc.); PO Boxes are not supported; as a physical address is required for you to receive your computer equipment. 

  • The desire and ability to work and communicate with other team members via chat, webcam, etc. 


  • Accepting W2 candidates only. 

  • No Relocation Provided. 

  • No H1B’s. 

  • Not accepting candidates with anticipated sponsorship requirements. 

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A technology company selling restaurant supplies and equipment.
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