Customer Solutions Specialist: Evening Team (1:30pm-12am)

Albany, Ga

Job Description

NOW HIRING FOR OUR EVENING CUSTOMER SOLUTIONS TEAM!

Hours: 1:30pm to 12am, Monday-Thursday 
(Note: During the initial 60 day training period, hours are 9am-5:30pm, Monday- Friday)

Annual compensation of $48,000

If hard work, strategic challenges, rapid change, and working a non-traditional shift with a tight knit, small team environment excites you, read on!

As a Customer Solutions Specialist, you will:

  • Provide friendly, efficient, and accurate solutions for customers with the goal of customer loyalty and increased sales.
  • Listen to and analyze the customer’s issues, investigate the problem, and provide strategic solutions.
  • Use best judgment to determine appropriate profitability on all orders and take action when necessary.
  • Ensure that customers always have the most complete and up to date information about the status of their order.
  • Foster a team oriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company.
  • Remain flexible and adapt to change as we continue to grow as a company.
  • Take initiative and use strategic thinking to ensure that the Webstaurantstore remains the leader in the online food service industry.

The ideal candidate should possess:

  • Passion for helping people sustain and grow their business
  • Demonstrated ability to learn and problem solve while handling multiple priorities
  • Ability to work well independently and as part of a cohesive team
  • A strong work ethic
  • An ability to work at a computer for an extended amount of time
  • Proficient typing skills

If you’re ready for a challenge, and have the ambition to succeed in a fast-paced, growing industry, we’d love to discuss the Customer Solutions Specialist position with you! Submit your resume and apply online today.

 

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A technology company selling restaurant supplies and equipment.
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