• Independent, thermostatic controls
  • Accommodates (2) 7 qt. insets
  • Timing feature for fast preheating
  • Durable stainless steel exterior
  • Includes non-skid feet
  • NEMA 5-15P plug, 120V, 1400W
  • Made in America
  • UL and NSF Listed
Usually Ships in 2-4 Business Days
2 reviews
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Companion Items

Vollrath Cayenne Warmers

Vollrath Cayenne Warmers

Welcome to Vollrath University. I’m Chef Rich, and today we’re here to talk to you about the Vollrath direct contact heating system. The direct contact heating system is just that. It’s a system that its components work together to create a high-efficiency warmer. Here you can see the two components that make up the direct contact heating system. First we have the self-insulating thermal set well, and we also have the high-efficiency cast-in heating element. Again these two components together allow the Vollrath 700 watt warmer to meet the same performance criteria as much higher wattage units. These two items again, and because of the efficiency of when the water is in direct contact with the heating element, rather than heating through the bottom of the well, allows the most efficient heat transfer into the water. Now let’s compare one version of a traditional well and show some of the inefficiencies that these can have. As you can see in this version, the heating element is not located inside of the well. It’s actually located underneath the well. And as you can see in this manufacturer’s design, there’s actually about a 1/2" gap between the bottom of the well and the heating element. As you can see this is very inefficient. It’s much more efficient to have that heating element in actual contact with the water than it is to heat through this gap. A lot of heat is actually lost in this design, so much so, that this manufacturer has had to put these vents in the sides of the warmer to allow that excess heat to escape. So now we’ve shown you the direct contact heating system, but what does it mean? Because we’re more efficient at transferring energy into the water that means that we can use a 700 watt element where a lot of the competitor units need 1200 or more to perform the same task. Because of the inefficiencies of the element design, and how efficient our design is, again that 700 watt element can be used. Where that’s important is that we can put 700 watts in three of those units on your standard 120 volt, 20 amp circuit, whereas our competitive units one or possibly two units is maxing out that circuit. So it’s a much more efficient design. The direct contact heating system is available on 7 and 11 quart round warmers, full size countertop warmers, and is also featured in our line of serve well and affordable portable serving lines.

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Learn all the great benefits of Vollrath’s direct contact heating system. Their Cayenne warmers are great for a variety of foodservice applications, so check out this video for more details!

Width 23 Inches
Depth 13 1/2 Inches
Height 11 1/2 Inches
Amps 11.7 Amps
Hertz 60
Phase 1
Voltage 120 Volts
Wattage 700 Watts
Capacity 14 qt.
Capacity per Compartment 7 qt.
Control Type Thermostatic
Inset Included No
Installation Type Countertop
Made in America Yes
NSF Listed Yes
Number of Compartments 2
Power Type Electric
Style Warmer Only
Temperature 150 Degrees F

Customer questions about this product

Do I need to add water to this warmer to use it?
Yes. These should never be run without water, as you will run the risk of burning out your element or scorching your food.
What is the difference between the direct contact heating system and other warmer heating systems?
Direct contact heating encourages more efficient heat transfer because the heating element is in direct contact with the water in the well. This type of heating not only saves energy, but eliminates the need for vents to be cut into the sides of the warmer for excess heat to escape. However, many warmers on the market have the heating element located beneath the well, which causes heat to be lost into the sides and bottom of the unit and vents must be cut into the sides of the warmer to allow this excess heat to escape.
Ask your own question!


The Vollrath 72028 Cayenne twin 7 qt. countertop warmer features a dual independent timer system for fast, easy preheating of each 7 qt. well. Just set the timer and walk away! Each well's heating element will run at high for the preset amount of time. Once the timer reaches zero, the preheating stage stops and you can set each well to your desired holding temperature using the warmer's independent thermostatic controls.

The Vollrath 72028 Cayenne countertop food warmer can accommodate two, 7 qt. insets, giving you the ability to serve various soups with different holding temperature requirements at your buffet, concession stand or restaurant. Its durable stainless steel exterior provides lasting protection and easy cleaning. Plus, it features non-skid feet for additional stability and safety. The Vollrath 72028 Cayenne twin 7 qt. countertop warmer comes with a cord and NEMA 5-15P plug for a 120V electrical connection. Made in America. UL and NSF Listed. Consult the Specification Sheet for further installation requirements and dimensions.

See Companion Items for compatible inset and lid, sold separately.

Overall Dimensions:
Left to Right: 23"
Front to Back: 13 1/2"
Height: 11 1/2"

Because this item is not stocked in our warehouse, processing and transit times will vary. If you need your items by a certain date, please contact us prior to placing your order. Expedited shipping availability may vary. We cannot guarantee that this item can be cancelled off of the order once it is placed.


Spec Sheet Specsheet Manual Manual Warranty Warranty

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Warranty Info

RESIDENTIAL USERS: Vendor assumes no liability for parts or labor coverage for component failure or other damages resulting from installation in non-commercial or residential applications. The right is reserved to deny shipment for residential usage; if this occurs, you will be notified as soon as possible.

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Customer Reviews

  • Overall User Rating:

    Vollrath 72028 Cayenne Twin 7 Qt. Countertop Warmer with Independent Timers - 120V, 1400W

    4.0 stars from 2 reviews


    People Talk About:

    soup warmer Great water food exterior excellent easy easily does

    Great choice to use one at a time or both at the same time. Keeps food hot with no problem. If you set the temp at max for more than 60 min, you need to make sure to refill the water well sice the water well inside is too small.


    Great soup warmer. It easily accepts 7qt soup pots and does an excellent job of keeping the soup warm. Looks nice and has an easy to clean exterior.

    from NFI Posted on

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