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I bought this microwave 3 years ago and it still works as great as the day I bought it. It is easy to use and we use it in my deli a few dozen times a day. It has paid for itself and I would recommend it to any business owner.
I operate a soup and sandwich joint, and use this microwave for a variety of prep and service processes. For my business needs, this is a superb piece of restaurant equipment. Reasons?
1. Ease of use. Manual is easy to understand, and microwave controls are engineered to be user-friendly.
2. Maintenance. Materials ensure unit's exterior and interior surfaces are easy to clean.
3. Flexibility. 3-stage heating allows user to bring cold foods gently to temperature, eliminating surface scorching and the need to constantly monitor product.
Defrosting is exceptional: I defrosted a package of hot dog buns from soidly frozen to usable in four minutes, with no loss of product due to moisture loss/hardening.