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By Brian Montgomery
As the old saying goes, "There's no such thing as a free lunch." I'll leave it to you to decide what that oft-heard quote implies. There's usually a catch. The same applies to online shopping, so I say, "There's no such thing as free shipping!" Usually, you're paying an inflated price for the item to make up for this "free shipping".
If it makes you feel better to see a nice fat "0" on the shipping line in your shopping cart, that's fine. But you might want to do a little homework comparing prices to see if you're really getting the best deal! Plus, what kind of Customer Service will you receive? Our reviews speak for themselves.
Yes, WEBstaurantStore.com charges shipping on most items. But if you do a little comparison shopping, you'll usually find we still have the best price on the web! Some of our items do ship for free, and are already marked that way on our site. In those instances, we're passing along the savings we get from the manufacturer to you!
Here are a few tips to help you get the best deals on WEBstaurantStore.com:
- Buy in bulk. Since our shipping calculator is based on the item's weight, dimensions, and distance shipped (not the item's cost), it's almost always a better deal to buy more at once!
- Ship to a business address if possible. We use FedEX to ship most of our orders, and they charge more to ship to a residence than a business. You'll probably save a few dollars by shipping to your business address.
- Sign up to receive our email specials. Our weekly email promotions highlight special pricing on featured items, and it's quick and easy to sign up; just enter your email here.
- Review a WEBstaurant Store product and you'll receive a $2 credit!
- Submit a photo and caption of a WEBstaurant Store product in use and you'll receive a $4 credit!
- Watch for Steve's "Coupon Code Update" posts on our WEBstaurantStore.com blog!
- UPDATE: for even more money-saving tips and to watch our latest shipping video, check out my new shipping savings blog post!
Comments
Very Easy Website to Navigate
Do you have store or distributor close to 92026? Please advise.thanks
How long does standard shipping take, once it has left you site?
Hello Ensaf, thank you for your question! Items that are in stock at our warehouse should ship in 1-2 business days. We ship from Lancaster, PA, so transit time all depends on your location. If you are located in the lower 48 states, transit time can range from 1-5 business days!
Do you ship to Canada?
I know this sounds silly, or maybe a little stingy, but I've been shopping your site for over 2 hours now, have 22 items in my cart, and just discovered that it is going to cost more to ship them than the money I will save buying them from you. I am broken-hearted and frustrated; But I refuse to lose all that money on shipping, earning no discount at all; wasting all that time, when I can shop at a discount store around here and at least save something? Shopping with you makes no sense...you get punished.
I have also had nothing but problems with shipping and was hoping to find a better answer. Sad that every time I get the quantity that brings me the discount, the shipping goes through the roof. It's sad because you have the products I need, but when I can get $10,000 worth of commercial equipment shipped from someone cheaper than 5 cases of cake boxes from you, I believe there is a problem. I have e-mailed and received the same lame answer. If everything truly cost this much to ship, than no one would ever buy on-line.
We run an internet business as well, use FedEx to ship, and would like readers here to know that Webstaurant is NOT telling you the truth when they say they charge actual shipping costs. They may be charging you the actual RETAIL FedEx rate, but they get a MUCH BETTER rate since they ship in volume. It is deceptive, and they ARE making money on your shipping rates.
How can i get coupon codes?
Hi Abbie! That's a great question; if you are looking for coupons, check out our blog and Facebook page! We continually update them, so you can access our most recent promotions. Feel free to use the following link to go to our Facebook page: http://www.facebook.com/WEBstaurantStore!
I do my business at home. Can I use my home address as my business address when ordering?
Hi Claire! Thanks for your questions. To get immediate answers, you may want to try contacting one of us (Customer Solutions Specialists) directly! You can either give us a call or use our Live Chat button which are accessible at the top right-hand corner of each page. To answer your question, it's always best to select "Residential" if your business is in your home. FedEx and other delivery services determine whether a location is a business or a residential address based on how the surrounding area is zoned. So if your business is in your home in a neighborhood, it would be considered residential. Also, FedEx looks for posted business hours for businesses. I hope this information is helpful! Again, if you have questions feel free to use our Live Chat!
AM ALSO LOOKING FOR DISCOUNT CODES FOR OUR CHURCH, OR WOULD YOU BE WILLING TO GIVE CHURCHES A DISCOUNT. ALSO FEEL SHIPPING IS QUIET EXPENSIVE, ALSO THIS ADDRESS IS USED FOR OUR CHURCH SINCE I AM TREASURER AND ALL MAIL COMES TO MY ADDRESS.
Hi, Rita! Thanks for your questions. We don’t have any specific codes made for churches, however to get discount codes you can always check out our blogs or Facebook page where they do add exclusive discount codes that can be used towards your purchase! Also, we have a discount code of the month every month on certain items so if you are ever about to place an order you can contact us directly using our Live Chat option or our email at help@webstaurantstore.com to obtain the code! As for the shipping charges, in order for us to keep our prices as low as possible we do charge actual shipping on all orders. Typically the more you purchase the more cost effective your shipping is! Feel free to check out this link on ways to save: http://www.webstaurantstore.com/shopthewss.html. If you have any questions feel free to contact us using our Live Chat or email!
I like your policy, and will use it wisely. Thank you.
It is true that you guys have some good prices on the web, but the shipping cost makes it challenging to purchase because at the end of the day when you factor in the shipping cost, you would be better off purchasing from a retail store and picking up your items yourself. Are there other shipping options or is it just FedEx?
Hi Chinenye, thanks for the comments! We work hard to keep our prices as low as possible and we have found that unless the order is very small, we can still beat those retail store prices. We do ship most of our orders with FedEx; larger orders will probably ship on a pallet and freight truck. Usually, the more you buy, the lower your shipping cost per item will be. Don't forget that you can earn credit toward future orders by submitting product photos, reviews, and video reviews too! Our blog and Facebook page are great places to look for promotions and discount codes too, and we often offer discount codes on items featured in our webmailers.
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