The holiday season, the summer months, and Mother’s Day are often times of the year when restaurant owners find themselves understaffed. Rather than keep a larger, full-time staff on board year round, consider hiring seasonal employees to fill in the gaps during your restaurant's busiest times. These individuals will help your business maintain its good customer service reputation without taking away shifts from your full-time employees during slower times of the year. We’ve provided some tips for hiring seasonal help to make the process as simple as possible.
It can be hard to gauge customer demand in the restaurant business, especially if your establishment is fairly new. Having too many people on the clock during a slow day takes away from your profits because you're paying employees who aren’t working, whereas not having enough employees on a busy day leads to poor customer service. So, if you’re new to the game, be sure to start tracking peak data traffic using your point-of-sale system. This will allow you to plan ahead and learn when your restaurant experiences its busiest and slowest times. By being well-staffed for the busy season, you’ll experience some of the following advantages:
Now that you know what seasons are the busiest, it’s time to start thinking about who you should hire. Since these seasonal staff members are only on board for a few months out of the year, it would be a waste of time if you interviewed, hired, and trained someone who didn’t work out. You may also want to consider interviewing high school students, college students, and teachers on break. But, before you start offering positions, be sure to look for candidates who:
Whether you're looking for seasonal hostesses, busboys, bar backs, or servers, we have some hiring tips for you. We’ve listed pointers below that may make your hiring and training experiences less stressful, allowing you to quickly respond to increasing amounts of customers.
Whether you’re prepping for the rush that comes with hungry holiday shoppers or the wave of summer vacationers, your restaurant is sure to benefit from hiring seasonal help. By finding the right employees and training them well, you’ll be able to prevent the formation of long lines of waiting customers, seating parties later than their reservation times, and delivering poor customer service.